Stayed for 7 nights for recent August trip,first timer. Location was alright but seems their housekeeping was not that good. Carpet was dirty, found some fingernails hanging around for days since the day we checked in. Have to observe for days and still nothing was done. No choice but to approach front desk on the 4th night to remind them to vacuum the room! On the 5th night, my husband was unable to access the room when we returned after a long day. (I was at the nearby FamilyMart waiting) Their local male staff wanted to issue new access card to my husband but he told the staff will need 2 cards as I am holding the 2nd card. So my husband politely rejected the new card. By the next 1hr or so,when we return to our room, my card was also rejected and when we checked that with the same staff,he adamantly said already given new card to my husband even though he did not! This simply puts us off completely. If you are doing reception, remember what you did and did not,especially it was only within 2hrs. So unprofessional,accusing guests like this. WILL NEVER CONSIDER STAYING THERE ANYMORE. PERIOD.