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5 star

Andaz Tokyo Toranomon Hills- A Concept by Hyatt
4.8/585 Reviews

Andaz Tokyo Toranomon Hills- A Concept by Hyatt

Tokyo|0.24km from Atago Jinja

Latest booking 16 hrs ago

This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!
The Tokyo Edition, Toranomon
4.3/5118 Reviews

The Tokyo Edition, Toranomon

Tokyo|0.28km from Atago Jinja

Latest booking 7 hrs ago

The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

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Business travel

Hotel Wing International Shimbashi Onarimon
4.6/584 Reviews

Hotel Wing International Shimbashi Onarimon

Tokyo Tower Tokyo|0.68km from Atago Jinja

Latest booking 16 hrs ago

When I made a reservation from Rakuten travel, I asked for a room far from the elevator and received an mail about the request from the hotel in about an hour. I have stayed in many hotels in various places so far, but it was the first time I received an email from the hotel side, so I expected that it would be a hotel that would respond to the details before staying. (^^) despite reservations from OTA (Rakuten Travel) rather than reservations from the official site! In fact, I prepared a room as requested. Access is close to minarimon station but is located in one from the street It is a little difficult to understand because it is a little difficult. Walk to the first Keihin area and turn left between the building (there is a signboard) with wework and the building of Kataoka bussan. The rooms are narrow, but the bed is large. The desk has an outlet, one USB ・ LAN port, one outlet on the bedboard, two USB ports and each lighting switch. TV is 32 inches made of Panasonic. You can also mirror. The view from the window is building, condominium, etc. The portable charger is lent at the front desk. Because of the influence of the corona, 4 bread is handed over at the front desk as a light breakfast service. Why is the sound different when the refrigerator switch is put in for a while I did. The air conditioning is individual and effective. It was cold, so if you heat it, the setting temperature is 23 ℃ but it becomes sweaty (-_-;) The room is full of disposable slippers and corona measures at check-in, the ID card confirmation, and the room. It's a little unfortunate that the dripping coffee in the room is not matched with the mug cup.

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Breakfast

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Reviews for Tokyo Hotels

Searching for hotels near Atago Jinja? Compare room rates and reviews to find your ideal stay.
Andaz Tokyo Toranomon Hills- A Concept by Hyatt
4.8/585 Reviews
This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!
The Tokyo Edition, Toranomon
4.3/5118 Reviews
The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!
Hotel Toranomon Hills
4.6/558 Reviews
It's a new hotel, not in the central business district, not far from Tokyo Tower. Everything is good, except that the room feels a bit smelly. The hotel room is well designed. The floor I live on has a lounge, and the breakfast is more Western-style. There is a ramen restaurant downstairs in the hotel that is very delicious and is recommended by Michelin.
First Cabin Shinbashi Atagoyama
4.1/58 Reviews
Tokyo Tower
The cost-effective capsule hotel is suitable for simple travel and simple management. The men and women are divided into different floors and have common bath room supplies. There is no door in the room, there is a small box for storing valuables, and it is a bit noisy when someone enters and leaves at night.
Bnb+ Toranomon
3.5/56 Reviews
You can walk to Shinbashi Station in about 10 minutes. The bed and shower were clean and it was saved that there was a dressing room in the shower room. There is also a key locker. The dormitory itself is quite small, there is no place to spread the luggage. Also, the public space is only a small table in front of the elevator. I think you can spend comfortably if you have less luggage.
Lof Hotel Shimbashi
4.1/528 Reviews
Tokyo Tower
So, we booked the twin room. We had some I dea of the size of the room we booked but when we got there and checked in, it was tinier than expected. There wasn’t even space to open one of our large suitcases so it makes me think whether this twin room is a suitable option for tourists from abroad who want to shop! It seems like the twin room is for locals who don’t require a large suitcase for holiday but maybe a backpack or small suitcase. So to overcome this issue we had to purchase another single room for the remaining few nights after we struggled to stay together in a twin room . The single room was bigger than the twin room. It was literally two beds pushed together! You could also open up two suitcases comfortably! Apart from the twin room size issue, the beds were comfortable and it was overall a very clean hotel. We used the laundromat twice and it was a good experience. Loved the lounge area on level 12 also. The aesthetic and vibes were good for this hotel. Also once we settled in, the nearest station which is Shimbashi was very close by about 8-10 minutes walk. They don’t have luggage scales but lent us normal scales where we managed to weigh our luggage but struggled a little bit.

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