Hotels near Papeleria y Bisuteria Venecia, Tlaquepaque

This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral ”Santiago de Compostela” in Spain, placed in the WRONG listing!

I have been a Hilton Diamond member for at least the past 15 years in a row. This place seemed mad I was staying there as a Diamond member. No recognition. Failed to deliver hypoallergenic pillow, not only after one request, but again the next day on a 2nd request as well. The mattress was like sleeping on a slab of granite. No minibar in the room as advertised. Old grungy towels that were long worn out. Rooms in need of a major renovation. The food was barely edible. This was my 2nd stay here, and my last. Honestly if you are an Hilton Honors member, go stay 5 blocks away at the Hampton Inn, much nicer, although smaller, better food (breakfast anyway), and much nicer staff.

First of all, I loved the location of this hotel. It's right in the historic center and you can walk to so many lovely buildings and museums, and everything you need is right there (shops, pharmacies, restaurants). Upon checking in as a Diamond Hilton member, I was happy to find out they had upgraded me to a room with a nice, spacious balcony with a spectacular view of Guadalajara Cathedral. (See photo) The top-floor restaurant has a similar view as well. The breakfast has a nice, tasty variety. I also enjoyed drinks with a friend at the restaurant on one of the nights. The staff are great and helpful too. Elizabeth really came through for me when I needed to extend my stay a couple nights. Another girl (Anayeri, I think) provided excellent service as well, helping me get my dry cleaning turned in, despite missing the 10am deadline. All in all, it was a lovely stay, and I look forward to staying at this hotel when I return in the future.

I recently stayed at Dali plaza and had a mixed experience. I booked a room with a city view online, but upon arrival, I was given a room without the promised view. It was disappointing to not get what I expected, especially on the first night. Fortunately, the hotel corrected the issue for the second night, and I finally got the room with the city view I had booked. While I appreciate the resolution, it would have been better if I had received the correct room from the start.

since the arrival you feel the kindness of the people who work there. Check-in/out was very fast, receptionists are very friendly and knowledgeable and willing to help. Rooms are very clean; you can leave all your personal belongings without being afraid of something me be missing or something. Breakfast is a buffet style, excellent food, a variety of food to select, natural juices are amazing. I truty recommends this hotel, is closed to the convention center, which is a big plus. Looking forward to send people and next time I go back to Guadalajara to stay there again.

Hotel is pretty new so it’s still kept up quite nicely. However I found the staff here at both the front desk and the restaurant exceptional. We stayed here on two different occasions and they were both good. Rooms have the proper windows to quiet the noise outside. Also the hotel has a shuttle to the airport BUT NOT FROM THE AIRPORT so keep this in mind. Uber is not allowed at the airport so you will need to take a taxi by pre-paying inside the airport near the rental car area. If you’re in need of staying near the airport, this is the best choice by far. Breakfast is usually included and pretty good too, not that continental crap. Enjoy! 😀

I stayed at RIU Guadalajara for 4 nights in August 2022. I will stay there again on my next trip. My room was comfortable and clean. The bed was comfortable and refreshed everyday by 'Helga'. Breakfast was included in my rate and it was well worth the money. I dined on the patio overlooking the city and enjoyed my morning coffee in the morning breeze. The buffet has everything you'd want for breakfast or brunch and the service is excellent. The waiters brought want you wanted without interrupting your meal. Highly recommended!

I have stayed at this hotel several times for business travel. The rooms are nice and clean and the staff is friendly and helpful. I do have a few complaints though. Far too much room is taken up by the mini bar. Most of the refrigerator space, two full drawers, and a entire shelf are used by the mini bar. As a business travel, I never use any of the items and would much rather have the room to store my own items such as left overs. This is especially true with the refrigerator as there is barely room for me to put 4 bottles of water. (There is an oxxo and a 7-11 just a block away and I would much rather buy my water there as it is much cheaper.) On two of my trips there have been short power outages due to storms. (One night the power turned on and off almost a dozen times.) When the power goes out the room thermostat loses its memory and turns off the room fan. (Regardless of the temperature you set, if the fan is not on the room does not cool.) This led to the room getting very hot and me waking to turn the AC and Fan on again many times in the night. It would be great if they could change the bios settings on the thermostat so the fan defaults to On instead of off.