Hotels near Canyons of Erzen River, Tirana

My wife and I stayed here for 3 nights wanting some peace and quiet after exploring the city and mountains. The hotel looks very nice when you ses it and the spa area was good . The rooftop bar was a nice place to have a drink however the food was poor and the service very slow . On two of our 3 nights we could here very loud music until gone 2am , we rang down to reception and eventually it stopped . The rooftop bar is very lively at night and I belive they had a function on . Beware If you want a good night's sleep you probably won't get it here . I did make a complaint but nothing was said or done .

The location is good, within half an hour's walk to all attractions and bustling business districts in the city center. The service of all departments of the hotel is good, the toiletries are ETRO, and the slippers are made of cotton and linen. Probably the best hotel in Tirana by far.

A very modern hotel. The staff was exceptionally friendly, always at the guest's disposal. Highlight the location close to the center of Tirana and the incredibly comfortable beds. Totally recommended if you want to visit Tirana at a great price.

The location of the hotel is in the city center, and the surrounding area is very lively and convenient for travel. Maybe it's a rule. During the stay, passports are collected and placed in a cabinet behind the front desk. As far as the bedding is concerned, the window of our room is facing the square, which is very lively at night~

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

The front desk staff were extremly helpful and assisted us with many adhoc requests and queries. I especially wanted to highlight the great job done by Daila, she was friendly and made our stay more memorable.

Excellent structure, located in a very strategic and smart area. You sleep very well, perhaps the rooms could have an extra cabinet or table, but the soft choice isn't bad. Very technological and beautiful bathroom, the large shower was also very appreciated, finally a place where you can really adjust the air conditioning in an ergonomic and effective way. Very helpful staff, perhaps only the breakfast could be improved: it is held on the roof and on a scenographic level it is captivating, too bad it is not rich and that coffee at a surcharge of one euro is very out of place. The parking under the hotel is excellent, considering that there are continuous fines on the outside

It’s a new and Cosy hotel. Very Clean. The Personnel are Extremely Nice & Trying to help customers with their utmost possible ways. The good thing is that, you can see their Goodwill from their faces. For sure all the good attitude of the personnel is coming from the Manager of the hotel, Mr. Bulent Suzer. I saw all the time that he is taking care of all the details & and all the needs of the personnel also. And I saw that he kept the personnel with a very positive & happy mood all the time. Seeing his great efforts, the personnel are also trying to do their best to the customers. I want to Congratulate Mr. Suzer for his efforts & by keeping the personnel in such a positive mood. The receptionists, the housekeepers, the securities, the food&beverage people, the manager lady of the breakfast all were very nice. Definitely I will come back to this hotel.

As requested by receptionists I post the review- unfortunately it cannot be positive. We arrived on Thursday afternoon (SEP 8 2022). First of all we were disappointed by impolite service in the restaurant that we used twice- for the lunch and for the dinner. During the lunch we were served by the waitress (black pony-tailed hair) who was impolite, impatient and angry. She was confusing the price of house wine several times- once she was saying the price of 800 LEK, shortly after the price increased to 8000 LEK, then 800 LEK again and suddenly she showed her disapproval that we dare to ask of the price of house wine as ”it is so cheap as 80 EUR”. Maybe 80 EUR for the house wine is cheap for the well-paid waitress but we do not consider it to be adequate price. During the evening we were lucky not to be served by Her. Restaurant manager came, took the order and professionally delivered pastas and drinks we ordered. Then nightmare started again as angry, stressed and tired (the same) waitress came and stated that ”she does not know if / and what kind of/dessert is left and we can go to the other bar and ask them”. Seriously? You have desserts in the menu and when I ordered panna cotta and tiramisu I must go to different place to ask it it is still available? This is not a treatment I would expect in a cheap meat shop, not in an aspiring 4 star hotel. This situation forced me to write the review. Hotel itself is pathetic with urgent need of maintanence- in our room nr 101 shower hand holder was falling apart whenever I was trying to move it, fridge did not produce any cold, water did not drain from the bidet and shower gel was so small that was not enogh to take even one shower, for one person. Plenty of insects in the outside pool, water needs impovement too. There is plenty cheaper hotels literally a few steps away where price- quality ratio will be much more honest. And perhaps their staff will not treat the guests as intruders who dare to ask for the price of ”house wine that is that cheap as 80 EUR”. Atmosphere in Best Western Ark at Rinas Airport is dense and the staff treats the guests condescendingly. There are jumping around the people who come for a dinner well-dressed (pretending to be much posh than they really are) serving them free shots whereas ignoring the people who come in casual clothes and telling to go for the desserts elsewhere. It is really strange that from all the guests ordering from the same menu only some get special treatment, even free shots and the others are not even served properly. The staff should definitely improve English. For us Best Western proved again that they are below standards or their much better competitors.