Hilton Garden Inn Trivandrum

Hilton Garden Inn Trivandrum Reviews

Hilton Garden Inn Trivandrum

Punnen Rd, Statue, Thiruvananthapuram, Kerala, 695039, IndiaView Hotel Details
Hilton Garden Inn Trivandrum
Hilton Garden Inn TrivandrumHilton Garden Inn TrivandrumHilton Garden Inn Trivandrum
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Hilton Garden Inn Trivandrum Guest Reviews

4.3/5
Very Good
51 reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(51)
Positive reviews(51)
Reviews with photos/video(8)
Awesome stay(7)
Great service(5)
Guest User
King Accessible Room Non smoking
Stayed in Jun 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jun 14, 2024
It's a wonderful and amazing experience with this hotel and courteous staff. Me and my husband stayed in from 07 Jun to 11 Jun 2024. From the check in to Check out , we were fully taken care by the amazing staff. Afsal is an amzaing staff witty, chatty and caring together with Devika (my favourite beauty Kutty) and Amuritha -they really took care of our food and being vegetarian -they offered the choices for the vegetarian food. Chef Arun is a fantastic and caring person. He listened to our story and As my husband just completed the 24 days or Ayruveda treatment, he has to continuoulsy take his medication and kashyam which need to be brewed for the sometime. Chef Aurn took care of this and also Mahesh also managed this and send this to our room. Because of Chef Aurn's initiative, my hubby coninued his medication without fail. All of them are hospitable and really made us feel at home. The room service is fantastic from providing necessities to water and replacing the spoilt safe. The 6th floor housekeeping sfaff (i cant remember his name but he's slim and had curly hair and very pleasant personality) is fantastic and took care to our needs. My husband felt that he's in wonderland and as the jeanne in the lamp, you ask for something and your needs are fulfilled. They are very timely and fulfilling. Last but not least, I would like congratulate the Hilton Garden's management for finely grooming your team and staff and step up the customer service towards customer excellence. I wish everyone including the front counter staff, the security and guards best wishes and happy working in this fantastic customer oriented environment.
Ashwayne
Standard King Room Non smoking
Stayed in Oct 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 28, 2023
Good service and friendly staff. Would recommend!
Akil Sukumar
Standard Twin Room Non smoking
Stayed in May 2024
Business travellers
4 reviews
4.7/5
Amazing
Posted on May 12, 2024
Great team at this hotel, excellent food and well Maintained
Guest User
Standard Twin Room Non smoking
Stayed in Jun 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Aug 14, 2024
Clean hotel with friendly staff.
Seyda Sainilabdeen
Standard King Room Non smoking
Stayed in Aug 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Aug 16, 2023
All the staff were excellent..Raj was very helpful with our checking in and out.Well done๐Ÿ‘๐Ÿป
Guest User
Standard Twin Room Non smoking
Stayed in Jan 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 23, 2024
Service was really awesome. Totally enjoyable
Guest User
Standard King Room Non smoking
Stayed in Mar 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Mar 23, 2023
Even though we stayed here just for one night in March 2023, yet we are carrying wonderful memories of stay and the culinary experience @ this little gem of Hilton chain. I asked for a veg burger for in-room dining to Lijo. Even on phone this guy was very polite, alert and energetic. The burger was really out of this world. Please try this Curried veg burger if you are here. Chef Rajneesh created this burger and he deserves my compliments. For dinner we were well served by a very polite and young *** Jayakarthick. The restaurant manager Vignesh was taking rounds of tables and it was very nice of him to ask about our food experience. We had ordered Meen Mulkittathu ( fish curry ) with Appam. It was high spicy to our taste and we rate it as one of the best. It was made by chef Sanal who deserves our compliments. We ordered Elaneer Payasam as dessert which was also top class. I would also like to thank Chef Arun to carefully note our precise instructions on the food. Mr Sarvanan was also very attentive and took good care of us. We were looked after so well by these gentlemen that it made our evening unforgettable. Thank you Hilton for suo-moto giving 10 per cent discount as Hilton Honors member.
Chandni
Standard Twin Room Non smoking
Stayed in Nov 2023
Booked for others
5 reviews
4.0/5
Very Good
Posted on Dec 15, 2023
Breakfast options can be improved.
ashley
Standard Twin Room Non smoking
Stayed in Jan 2024
Family
2 reviews
4.5/5
Great
Posted on Jan 9, 2024
Overall good experience
Anonymous User
Premium King Room
Stayed in Feb 2024
Solo travellers
4 reviews
4.5/5
Great
Posted on Feb 27, 2024
Good experience
Giuseppe Dandria
King Accessible Room Non smoking
Stayed in Jan 2024
Couples
1 reviews
4.7/5
Amazing
Posted on Jan 21, 2024
All good, wonderful breakfast. Disturbed by the strong musty smell in the room
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wanderlust210877
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 6, 2024
The choice of stay whenever I am in trivandrum. Excellent hotel, with luxurious rooms, super nice staff and excellent food. Being a Hilton Gold helps as I get upgrades and discounts on the food. The buffets, especially the Kerala cuisine and the salads are fantastic, and a must do when there. This certainly is very highly recommended and almost a home away from home, whilst in the land of Travancore.
Response from Property: Thank you so much for your wonderful review and for choosing Hilton Garden Inn Trivandrum as your preferred place to stay whenever you're in the city. We are delighted to hear that you enjoyed our luxurious rooms, the excellent service from our staff, and the exceptional food offerings. Your recognition as a Hilton Gold member means a lot to us, and we're thrilled to know that you appreciate the upgrades and discounts. It's great to hear that you particularly enjoyed our buffets, especially the Kerala cuisine and salads. We strive to provide our guests with an authentic and memorable culinary experience, and your feedback reaffirms our efforts. We aim to create a 'home away from home' for all our guests, and we are glad to know that we have achieved this for you in the beautiful land of Travancore. Your high recommendation is deeply appreciated. We look forward to welcoming you back on your next visit to Trivandrum.
Guide06701356648
Stayed in Jul 2024
Solo travellers
5.0/5
Outstanding
Posted on Jul 7, 2024
If you ever need a special made-to-order cake, Chef Satheesh is the *** you should be talking to. For my Mother's 90th birthday, he baked me Hazelnut cake that was just perfect for her senior-citizen friends taste. It was just right and the taste was splendid. Not looking elsewhere when I think 'cake' next.
Response from Property: Thank you for your heartwarming review! We're delighted to hear that Chef Satheesh's special Hazelnut cake made your Mother's 90th birthday celebration so memorable. It's wonderful to know that the cake was perfect for her senior-citizen friends and that you found the taste splendid. Weโ€™ll be sure to share your kind words with Chef Satheesh. We look forward to being your go-to place for cakes in the future and to welcoming you back to Hilton Garden Inn Trivandrum.
Resort55835236259
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 3, 2024
We are so happy to stay here. We are gold members and the quality they're maintaining is the same like everywhere else in the world. Breakfast is a pleasure and we are blown away by the guest service, specifically, Faisal and Sruthi. They both are amazing servers.
Response from Property: Thank you for your fantastic review! Weโ€™re delighted to hear that you enjoyed your stay and that our service met the high standards youโ€™ve come to expect as a Gold Member. Itโ€™s wonderful to know that our team made your breakfast experience so memorable. Weโ€™re proud of our team for delivering exceptional service and creating a pleasant stay for you. We look forward to welcoming you back and continuing to provide you with the same great quality and service!
Experience588789
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 28, 2024
Their pastry chef Satheesh makes the best praline / butterscotch cakes. Always our go-to for their birthday cakes and our guests love them. The chef puts in so much time and effort to bring our imagination to life. All His cakes are instagram worthy!
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you love our butterscotch and praline cakes. Chef Satheesh truly puts his heart into every creation, and your kind words will surely make his day. Weโ€™re honored to be your go-to for birthday cakes and delighted that your guests enjoy them as much as you do. We look forward to making more delicious cakes for you in the future!