The Woodlands® Resort, Curio Collection by Hilton

My stay was great, it was for a quick work trip but I would love to return again maybe for a nice staycation and relax by the pool!

The experience did not meet the expectations for a 4-star hotel and fell short of the reputation. While the lazy river and water park were enjoyable, the rooms were outdated and had a musty odor. There weren’t many food options for people who are vegetarian or have dietary restrictions. Booking directly is advisable; our reservation through ******* for a double bed with balcony resulted in a room near the entrance with no balcony. Although we initially overlooked this, the situation worsened when the room temperature rose significantly during the night, making it uncomfortable. Despite being told there were no available double rooms, we found availability online, but the only solution offered was a rollaway bed. We chose to check out early due to these issues. It’s clear that a 4-star Hilton should be better equipped for such situations, possibly with portable AC units. While the staff was courteous, they became defensive when asked for a statement for *******. Overall, the stay was unsatisfactory, and we are unlikely to return.

We traveled here with another couple for a summer getaway. The hotel was booked solid and also very, very noisy and chaotic. It was very loud kids everywhere. Kids are fine, but not when they party till two in the morning with no parental supervision. We had a horrible exhausting time. The resort is beautiful though, and the staff was excellent.

DISAPPOINTED TRAVELER i didn't get to stay me and my family was turned away at check in. There was an issue with reservation and the resort Sold Out. i had to go find another hotel for the night after driving 5 hours. My family and i was tired and disappointed.

Tristan, in the Valet department, was, in a word, phenomenal … personable, professional, courteous … I can’t say enough great things about him !!!