Luban Hotel

Luban Hotel Reviews

Luban Hotel

No.60 Jinghe Middle Road, Tengzhou, Shandong, 277500, ChinaView Hotel Details
Luban Hotel
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Luban Hotel Guest Reviews

4.7/5
Outstanding
1115 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(1115)
Positive reviews(1102)
Reviews with photos/video(136)
Delicious breakfast(165)
Friendly front desk staff(149)
Many amenities(36)
Convenient for shopping(36)
Convenient parking(28)
Located in the city centre(19)
Stayed multiple times(12)
Delicious buffet(9)
Negative reviews(13)
Shahid
Boutique Twin Room
Stayed in Sep 2023
Business travellers
2 reviews
4.7/5
Amazing
Posted on Oct 10, 2023
Location is very good. Super clean hotel. Very nice breakfast
Response from Property: One praise and one praise from you.A sincere affirmation will fill our hearts with strength. Your trust and support are the driving force for our continuous progress. Your praise is the greatest recognition for us. It is our greatest honor to serve you. Looking forward to your visit again.
Kunal
Boutique Double Room
Stayed in Mar 2024
Business travellers
44 reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
It was a great stay here .Friendly staff and hotel washroom is good.
Response from Property: Thank you for your support to Luban, and we feel very happy to win your heart. The breakfast of Luban's family is also a highlight that has won many praises. Luban Hotel is located in the bustling city center, surrounded by many delicious foods, and the hotel has a parking lot. It is the best choice for your travel and business. Being recognized by you is the greatest encouragement to Luban's family. Luban's family will make persistent efforts to make the service meticulous and welcome every customer. Looking forward to meeting you next time.
SebastianB
Boutique Double Room
Stayed in Nov 2024
Business travellers
23 reviews
4.7/5
Amazing
Posted on Dec 9, 2024
Good service and location
Response from Property: Dear guests, hello, thank you very much for staying at Luban Hotel and giving us feedback in your busy schedule. It's a pity that we couldn't give you a perfect check-in experience. We sincerely apologize. We attach great importance to the problem you reported. The WIFI in the hotel room has no password, and the TV needs to be turned on to watch. We look forward to your comfort and beauty that is different from this time when you check in again. Once again, I would like to express my sincere apologies to you and wish you a happy life and all the best.
Owadee
Elegant Double Bed Room
Stayed in Mar 2023
Business travellers
18 reviews
5.0/5
Outstanding
Posted on Apr 14, 2023
The nice place and have the convenience thing in the room The big room and so clean
Response from Property: Thank you for your support, see your satisfaction with living here, we are very happy, and thank you for your praise of the Luban family, doing a good job of service is our essential work, can provide you with surprising and moving service is the constant pursuit of the Luban family, sincerely look forward to your next visit, I wish you a happy life and all the best
Guest User
Boutique Double Room
Stayed in Nov 2024
Couples
8 reviews
5.0/5
Outstanding
Posted on Dec 24, 2024
It’s a bit old! But the quality of the waiters is beyond five stars! Great location right in the city center! We treated guests to a banquet on the third floor. The breakfast was very good. Unfortunately, I have a small appetite, so I still come!
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Response from Property: Thank you for your support. We are very happy to see that you are satisfied with your stay here. We also thank you for your praise of the Luban family. Good service is our essential job. It is Luban who can provide you with surprising and touching services. The family's constant pursuit is sincerely looking forward to your next visit. I wish you a happy life and everything goes well.
Anonymous User
Boutique Double Room
Stayed in Oct 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
The hotel is very special, with a full design style. Miss Wen Qian at the front desk provides excellent service. The breakfast is diverse and has local characteristics. The combination of meat and vegetables is very good, which adds to the good impression. The room is very simple, but the slippers and toiletries provided are very high-end, better than those in some star hotels. The hotel facilities are very good, and the parking lot in the backyard is large. I am very satisfied with my stay. I highly recommend it!
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Response from Property: Thank you for your support. We are very happy to see that you are satisfied with your stay here. We also thank you for your praise of the Luban family. Good service is our essential job. It is Luban who can provide you with surprising and touching services. The family's constant pursuit is sincerely looking forward to your next visit. I wish you a happy life and everything goes well.
Guest User
Boutique Double Room
Stayed in Nov 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Dec 11, 2024
I always stay at Luban Hotel every time I go on a business trip. The rooms are spacious. I am especially grateful to the service staff Xiao An for his warm reception and attentive service. In addition, there are many types of breakfast, with various buffet-style meals, and they all look exquisite. It feels like good value for money!
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Response from Property: Thank you very much for your choice and affirmation. It is the responsibility of Luban Hotel to serve every guest who stays at Luban Hotel. It is the goal and pursuit of Luban Hotel to provide the best service and bring surprises and touches to you. Dear Luban family members We always believe that a good reputation must be recommended from the most sincere satisfaction. We hope that our warm service will make you feel at home. Looking forward to your continued choice!
Qiongjiaganlin
Elegant Twin Room
Stayed in Nov 2024
Business travellers
53 reviews
4.7/5
Amazing
Posted on Dec 5, 2024
The sanitation is remarkable, and the surrounding environment is relatively noisy. After all, it is also in the CBD. The service attitude is good, the awareness is strong, the service concept is good, and the restaurants on the 18th floor are very rich. The facilities are relatively old. The door of the bathroom in the house I lived in was warped and needed to be repaired.
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Response from Property: Dear guest, hello, sincerely thank you for staying at Luban Hotel and giving us your feedback despite your busy schedule. We regret that we could not give you a perfect stay experience and we sincerely apologize. We take the issues you have reported very seriously and will work with relevant departments to rectify them and further improve the facilities. The hotel has recently begun upgrading, renovating and maintaining some floors and rooms. We hope that when you stay again, you will feel the comfort and beauty different from this time. Once again, I deeply express my sincere apologies to you and wish you a happy life and all the best.
Anonymous User
Elegant Double Bed Room
Stayed in Oct 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
I was very satisfied with my stay in the room. The lady at the front desk was very helpful. The sanitary equipment and facilities in the room were very good. The breakfast was also very comprehensive.
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Response from Property: Thank you for your review and wish you a happy life
Guest User
Boutique Double Room
Stayed in Apr 2024
Solo travellers
17 reviews
5.0/5
Outstanding
Posted on May 8, 2024
Tengzhou is a good place. It has Mozi and Luban. I stayed at Luban Hotel this time. It was very good. The front desk was very enthusiastic. Comrade Xiao Gao provided good service. The breakfast was rich and had local characteristics. Tengzhou is worth a visit. Of course, staying at Luban Hotel is also very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your choice and affirmation. It is the responsibility of Luban Hotel to serve every guest who stays in Luban Hotel. Providing the best service and bringing you surprises and touches is the goal and pursuit of Luban Hotel. Luban family members always believe that good reputation must be recommended from the most sincere satisfaction. We hope that our warm service can make you feel at home. Looking forward to your continued choice.
Guest User
Boutique Twin Room
Stayed in Mar 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel is clean and has a good environment. The service is excellent. The breakfast is rich and varied, and the food is delicious! A very satisfying stay. I will stay in this hotel again next time.
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Response from Property: Thank you for your careful comments. Luban family adheres to the service tenet of treating customers as family members, and is committed to providing the most considerate service to every customer and bringing customers a value-added experience. We will continue to work hard to provide every customer with a more convenient and complete environment and considerate and warm service. Luban family sincerely looks forward to your visit!
Guest User
Boutique Double Room
Stayed in Mar 2024
Other
2 reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
The location is excellent, with RT-Mart supermarket next to it and the pedestrian street just three minutes away. It's very convenient for eating and shopping in the surrounding area. The room was very clean and I felt very comfortable. The lady at the front desk was also very enthusiastic and patient. She was able to introduce the surrounding snacks in detail and took the trouble to answer my questions. Overall, it was very good. It is worth recommending. , very cost-effective.
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Response from Property: Thank you for your support. We are very happy to see that you are satisfied with your stay here. We also thank you for your praise of the Luban family. Good service is our essential job. It is Luban who can provide you with surprising and touching services. The family's constant pursuit is sincerely looking forward to your next visit. I wish you a happy life and everything goes well.
Guest User
Boutique Double Room
Stayed in Nov 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Dec 3, 2024
The environment is beautiful. Thank you Ms. Wang for your service. Recommended
Original TextTranslated by Google
Response from Property: Thank you very much for your choice and affirmation. It is the responsibility of Luban Hotel to serve every guest who stays at Luban Hotel. It is the goal and pursuit of Luban Hotel to provide the best service and bring surprises and touches to you. Dear Luban family members We always believe that a good reputation must be recommended from the most sincere satisfaction. We hope that our warm service will make you feel at home. Looking forward to your continued choice!
Feiniaoqianjin
Boutique Double Room
Stayed in Feb 2024
Solo travellers
1 reviews
1.0/5
Posted on Apr 2, 2024
It couldn't be worse! I checked in at night, and was told at 1am that the room was wrong. At 6:30am, I called to urge them to move the car. I went down to check and it was not blocking the road. The room was not bad at all. It was said to be renovated 20 years ago, but it was obviously renovated 20 years ago. I won't say more about the room. It was almost like **. The light in the bathroom could not be turned off and it was on all night. The attitude of the lobby was not bad the next morning, but it was bad. I don't recommend staying here.
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience of staying in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. I hope you can stay at Luban Hotel again and give us a chance to apologize to you. Looking forward to seeing you again.
Guest User
Boutique Double Room
Stayed in Jan 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
The room is well-equipped and equipped. Xiao Zhao at the front desk is friendly and has a variety of breakfast options. There is also a night market and a pharmacy nearby. It is very convenient and recommended. At the same time, the lady at the front desk is very patient and has a good service attitude. Like it 👍
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your review. I am also very honored to meet you. It is the unshirkable responsibility of the Luban family to provide you with warm and thoughtful services. It is the unremitting efforts of the Luban family to gain your satisfaction and trust during your journey. What we pursue is also our greatest encouragement. The Luban family sincerely looks forward to your arrival!