Tbilisi Marriott Hotel

Good location, Environment: Beautiful Sanitation: Clean Service: Very good

The room is very good, the breakfast is rich, the service is excellent, even better than Marriott, thumbs up

The service facilities are OK, but it takes a while

Beautiful hotel. The location is unbeatable. The breakfast and executive lounge are great. Two questions: First, there was a girl at the front desk who was very indifferent. We booked two executive rooms because our flight was very late and we wanted to check out later in one room. After asking about my flight time and whether I was a member, she refused to check out late. Second, there is a large concave and convex mirror in the room facing the bed which makes it uncomfortable.

As expected of the Marriott Group, the service quality has never changed when traveling around the world.

The hotel we stayed at on New Year's Eve night was very convenient. The entire street downstairs was the main New Year's Eve area. But the room service is really hard to describe. I booked an executive room anyway, but it looked very small. I even checked with the hotel to see if it was wrong. There was no toothbrush, only a pair of slippers, and the mini bar was locked. I was only given one quilt. If I wanted another quilt, I had to call twice and it took several hours for it to be delivered. The most disgusting thing is that the mini bar is locked and there is a problem with the water boiler. I made two calls and waited all night but no water was delivered. I almost went to drink tap water because I was in a hurry to take medicine. It feels very bad. The front desk is pretty good, there are a few young people who are very enthusiastic and chatty, but the customer service is really terrible.