Guest User
January 31, 2023
Big deluxe room; out dated furniture, carpet with dirty stains, broken sofa bed, furniture is so old it looks haunted. To the point we slept in one room. This was for me, my wife and 13 year old son. We arrived at 4am. No bed for my son; sofa bed broken no bed lining or blanket. The night shift staff promised to fix in morning. My son slept on the floor with one blanket on floor and one blanket for him. In the morning I reminded the owner Ammir and he said he would resolve. Came back requested Aziz again. After 4 calls still nothing. Then I went downstairs and demanded this and with 10mins a mattress was bought to the room. Aircon - not working as it’s winter season so only fan. So room is uncomfortably warm. Breakfast Really rubbish selection and quality of food. The staff was rude and didn’t speak a word of English and even with sign language he was NO No. Staff Try their best hence the extra 2nd Star. Idris(?) and Aziz did try their best. Wi-Fi in room connects and then disconnects. Rubbish Wi-Fi Hotel pickup from Airport I pre booked and paid $20 as I was landing at 3am. But spoke to other guests and they paid $10. I wanted a tour guide with a car price started at $100, negotiated to $50 which was worth it for 4 hours. (Thanks to Aziz) Location Rubbish. Have to get a taxi nearby. Overall I had two separate booking. After my first 2 nights. I cancelled my 2nd booking for my return. Seriously avoid. My fault as it was a last minute booking; I should have researched. Do not book this hotel. I did it thinking quick short stay cant be bad; but it was bad. I have travelled the world and stayed in 100s of hotels. This is the worst one. One star rating; 2nd star for staff.