Typically Swiss Hotel Tascherhof

Room was ready in early morning, great location and easy access to Zermatt by one station from train.

next to train station, convenient for traveling to Zermatt, supermarkets and restaurants close by

Staff on reception were reasonably friendly. We had a double room and a single room. Double room was a decent size, but the bathroom in the single room was tiny and as the bathroom had a sloping roof it was difficult to use the shower as there was not enough space to raise the shower head. There was a strange smell in the hotel, not sure what it was! The hotel is located next to the train station which is handy when you want the train but quite noisy overnight. As it was warm weather when we stayed we had the windows open (no air conditioning) and the noise meant we didn’t sleep much at all. Restaurant was nice, serving traditional Swiss dishes and friendly staff.

Quick walk to the hotel from the transportation . Very close to Zermatt. Provided shampoo/conditioner/lotion/soap. Plenty of towels. Very comfortable beds and comforters. Nice balcony. Easy check-in and luggage storage.

We had a problem with our booking, and I want to mention Agnese specifically who went far out of her way to help us with it. Every hotel ought to have a staff member like Agnese. She took the time to understand our problem, contacted her manager for us, and went to extra trouble to make everything right. A hotel like this is where you want to stay when traveling. Agnese and Manager, we cannot thank you both enough for your grace and kindness to us weary travelers.

We chose to stay in Tasch as we were travelling back to home in France from the UK and had a car full of suitcases. If we want to visit the Matterhorn again with less luggage then we would definitely stay in Zermatt. Saying that, we chose well with this hotel, being right next to the train station was perfect for our visit with 2 dogs. The staff were very helpful on arrival and provided advice on what to do and where to go. Unfortunately the spa area has been decommissioned but we didn't see this mentioned on the website which is a shame as we needed this after a day walking the Matterhorn. We booked the Alpine Style Deluxe room with balcony which was a good size, modern and the balcony was south facing so it was lovely to sit and soak up some rays. There was plenty of storage space and the bed was comfortable with decent quality pillows and duvet. The only comments are, it would be good to have a fridge in the room to keep water and dog food, the showerhead in our room needs securing as it kept falling off with pressure of water and there was a fine line between warm and scorching water in the shower. We were happy with our room and stay.