Cleanliness: Decent.
Environment: The sea view is alright.
Service: Generally poor. The front desk was incredibly slow.
Facilities: During peak times, the shower water pressure was low. On the first afternoon, they were fixing a drain pipe, and water was constantly leaking from the upper floor onto our balcony, like it was raining. The next morning, the guest elevator was broken and unusable. The service elevator only went from the 4th to 8th floor. For floors below the 4th, we had to carry our luggage manually to the 4th floor. We were on the third floor. Although the hotel sent an older staff member to help, he was already out of breath after carrying two pieces of luggage, so we had to carry the other two ourselves.
Additionally, to get to the hotel from the scenic area, you have to climb a very steep slope. It's a shared driveway for both people and cars, so not only is it steep, but you also have to be mindful of vehicles coming up and down.
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