As other reviewers indicate, it is very noisy at night. It sounds like a boom box is in the room - it would have been fine if it was just music, but the DJ was also screaming at regular intervals "Sexy Time!".
We had to change rooms because the shower was not working.
For breakfast, which is included, they would not allow us to get the fruit smoothie bowls - they only let you choose from the cooked menu. When I asked for an exception - even though the prices were the same - it was treated as a big deal. When our smoothie bowls came, I noticed they were way smaller than the portions they were giving other customers.
Staff is nice, but I felt like they were insincere. Usually in Costa Rica the people are very warm and authentic, but here it really felt they just wanted our money.
Would not recommend.