Sheraton Taiyuan

First time visiting Taiyuan for a concert, and the concierge, Xiao Chen, was excellent at arranging the shuttle service, getting me to the venue smoothly. It was raining heavily in Taiyuan that day, and they even offered ginger tea. Amy and Hu Jinqian at the front desk, upon learning I'm a light sleeper, proactively upgraded my room. The room was completely quiet and very comfortable. The housekeeping attendant, Liu Yongqing, was super quick with deliveries! 👍 When checking out, I met Xinhuan, who even gave me two fridge magnets as a souvenir. Both breakfast and lunch were great, and the room was excellent too. Next time I'm in Taiyuan, I'll definitely stay here again!

The hotel was clean and comfortable, a totally fine stay. The service was attentive; they even had a direct shuttle to the concert, and when it turned cold and rainy, they provided ginger tea! Truly lives up to its luxury hotel status! If I come to Taiyuan again, I'll definitely choose to stay here.

Out of all the hotels we stayed at during our seven-day trip to Shanxi, the Sheraton was by far the best. The lobby staff were incredibly welcoming when we checked in. When they found out our high-speed train the next day wasn't until past 4 PM, they extended our check-out time to 3 PM. This kind of thoughtful, personalized service truly deserves high praise and is something other hotels could learn from! The breakfast spread was extensive, and all the ingredients were super fresh and delicious. The room was spacious, bright, and incredibly cozy, making for a very comfortable stay!

I stayed here for two nights in Taiyuan. The location is very close to the airport, only about a 10-minute drive. The hotel is quite large, and the outdoor parking lot is also spacious. The breakfast was very rich, featuring Shanxi specialties with a wide selection of noodle dishes and snacks. The ingredients were fresh. The hotel room was very large with a wet and dry separation, and the toilet and shower were also separated, which was very comfortable. I also tried the Chinese restaurant on the second floor of the hotel, and the experience was very good.

The environment and service were pretty good overall. My only complaint is that a waitress at the noodle restaurant was just standing by the cashier, zoning out and picking her nose. She even flicked it onto the floor! Suddenly, my bowl of knife-cut noodles didn't seem so appealing anymore.

The hotel facilities are complete, with smart toilets and large-screen TVs. The environment is elegant, tidy, and clean. The breakfast is rich and varied. The staff are kind and friendly, and they work diligently and responsibly. It's a really great hotel!

The service was excellent. They informed me in advance that rooms might be tight due to a concert, so I wouldn't worry about not getting a room on arrival. All the staff provided great service. The breakfast was fantastic; even though I'm usually sensitive to ***** smells, I found the lamb offal noodle soup delicious. The noodle chef loaded it up with so much offal, you'd think it was just a bowl of offal! Since the hotel is relatively new, the facilities and cleanliness were top-notch.

Came here in spring to see the flowers, what a beautiful and vibrant world, Taiyuan is truly stunning. The hotel is quite close to the airport and located in the new CBD area, so naturally it's very upscale. My only minor complaint is that the traffic on the weekend was unexpectedly congested. The front desk staff were very enthusiastic, especially the handsome gentleman at the main entrance who was very noticeable, proactive, and prompt with his service.

As expected from a branded chain hotel, this property is located in the city's new district, midway between the Jinci Temple and the Shanxi Museum. While it's a bit far from the subway, it's very convenient for those traveling by car or ride-sharing services. The hotel facilities are comprehensive, and the overall environment and cleanliness are excellent. The service is friendly, and the breakfast is plentiful. In the evenings, there's a Chinese restaurant on the second floor and a specialty noodle shop on the first, both offering a wide variety of dishes at affordable prices, with comfortable dining atmospheres. Overall, it's a great choice for travelers.