Mercure Taiyuan Yingze

Stayed many times, a regular customer.

Very satisfied. The hotel environment is good, clean, and parking is very convenient. Although there is road construction, it doesn't affect parking. The underground parking lot is spacious, and you can go straight upstairs. The front desk staff are all smiles.

The hotel is on the 18th to 21st floors of the Juran Maker Building. The first-floor lobby serves as the hotel reception. Accommodation is located on the 18th, 19th, and 20th floors, and the 21st floor houses the breakfast buffet. The rooms are spacious and stylishly minimalist. I chose the newer Mercure, which has newer facilities, but I didn't feel particularly accomplished. I forgot to take a photo, but two 1.35-inch beds, pushed together, make a king-size bed, perfect for a family trip.

This was my worst experience staying at the Mercure Hotel. The front desk service was unfriendly. I called them from my room to ask if the air conditioning was warm. They said they would check and asked for a reply, but they never responded. Because of the drop in temperature, the room wasn't warm, and I caught a cold the next day. The area around the hotel was also unpleasant; cars were parked haphazardly, making it difficult to get around.

Although the Mercure Hotel on Yingze West Street in Taiyuan is located in a relatively bustling commercial area, it has its own underground parking. The hotel has a clear service philosophy, and the rooms are spacious, bright, and comfortable. The breakfast selection is rich, varied, and fresh, especially the Shanxi-style snacks and delicacies, which are sure to whet your appetite. The hotel is conveniently located by car from the Shanxi Museum, only about seven or eight kilometers away by taxi. Overall, the Mercure Hotel's service and management are quite attentive, and the room facilities and amenities are comprehensive. It is hoped that the Mercure Hotel will continue to improve its brand image and service level to provide even better service to its guests!

I visited Taiyuan during the Chinese New Year holiday and chose Mercure Hotel to stay close to my sister's home. The experience exceeded my expectations. The two young ladies at the front desk were still on duty during the holiday, and check-in was quick and the service was excellent. Parking was convenient, with both above-ground and underground options available, though underground parking was more convenient as it was accessible by elevator. They even gave me a small gift upon check-out. My trip to Taiyuan was perfect and enjoyable.

It was terrible. It was so noisy I couldn't sleep all night. It's right next to a main road with constant heavy traffic. I'll never stay there again.

The hotel with the worst soundproofing. It was so noisy that I couldn't sleep at night. There were also residents. The hotel only has 3 floors, and there were people arguing late at night. The sound of cars on the road was also very loud.