Tiantianquan
August 22, 2024
I did some research online before booking, and the reviews I read were generally for older hotels, and I felt the same way after checking in. Walking from the basement parking lot to the lobby is like walking through a maze. The directions are not user friendly and you have to walk a long way to get to the elevator. When we arrived at the lobby, there were two or three counters with no service staff and no clear instructions on where to check in. It took nearly half an hour from queuing to completion😓
As soon as the elevator opened to the guest room floor, an unpleasant smell hit my nose (humid and stuffy).
We stayed in a 6-person room. The bathroom had two sinks, two shower rooms, and two toilets. It was pretty cool. With so many people staying in the same room, there was less need to wait to use the bathroom, which was a plus. But the only drawback is that there is no shelf or hook in the shower room. The TV is hidden in a cabinet. To watch TV, you need to open the door...😑The table is only a dressing table, not a small coffee table. There is an upright fan attached, but, it was so overwhelming that it made a rattling sound all night long...
As for the facilities, the first basement floor provides 4 billiard tables, 8 billiard tables, 3 switch tables, a five-seater massage chair and a lot of amusement equipment. The master and the two boys had a lot of fun.
While three men were playing billiards, I walked around with my mother and daughter. There was welcome fruit tea and freshly made marshmallows in the lobby. My mother and daughter saw the joy of returning to their childhood and each took one. 😂
The hardware facilities include swimming pool, spa, steam room, tropical rainforest... It was fun to play in the water, but there were no locked lockers, and how could the women's restroom and changing room be so smelly that it was impossible to connect to a five-star hotel? , this point is really greatly deducted.
The breakfast is rich. It is the first time I have seen in a hotel that you can make waffles and chicken cakes by yourself. While waiting in line, I saw some people sticking to the pan, and some did not know how to use it. There are also children. It is safer to have service staff nearby. .
The service staff have good attitudes and encourage the hard-working service staff.
The overall feeling is not in line with the level of a five-star hotel!
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