The richness and contents are OK. However, the bathtub was very dirty, but it seems like it's hard to remove, so I wonder if it needs a major cleaning or renovation.
The check-in process was very poor. Since I was in a hurry, I gave them my business card for things that weren't necessary for check-in (company information, etc.), and I asked them to enter it later, but they kept my business card, but I couldn't do it until I entered it myself. It was very poorly done.
I reserved a limousine taxi that had been arranged for me before, and even though I asked for a higher price, they called me a regular yellow taxi. I was even more annoyed because I was picking up a passenger, and since I had already paid the additional fee for asking the driver to stop at one place, I was told that if the taxi was out of service, I could just take a regular taxi myself to the stop. However, I was able to arrange my own taxi afterwards. There was no point in asking for a limousine taxi since it was a limousine taxi.
I told them that I would pay at checkout so that I could pay by card, but I was told that taxis would accept cards on the day of the trip, so I was told to just pay the taxi, and in the end the taxis did not accept cards. The taxi went to a different terminal, and I had a lot of trouble with the driver because I couldn't get a receipt for the taxi, and it was in front of the customers, so I had a very bad impression. In the end, even though I had a receipt, the driver was just being a pain.
It may be the taxi driver's fault, but it's the fault of the hotel that called such a taxi, the fault of the affiliated hotel, the fault of the hotel that called a different limousine taxi when they requested one, and the fault of the hotel for not giving an explanation. Even though I had informed the hotel in advance of the airport terminal I was going to, when I checked out, the hotel staff asked me again to look it up because they didn't know the terminal, and everything was in bad shape.
Also, breakfast was only available from 7:00, so there were many days when I couldn't eat it. It should be at least from 6:00 or 6:30. It says that breakfast is included for those who normally leave early, but it's better to think that it's a lie.
The quality of the hotel has declined considerably.
Original TextTranslation provided by Google