To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(160)
Positive reviews(155)
Reviews with photos/video(50)
Delicious breakfast(22)
Large rooms(17)
Well decorated(8)
Luxurious(7)
Loved the view(7)
Perfect for kids(5)
Great swimming pool(5)
Excellent room layout(4)
Negative reviews(5)
Katie bear
Executive Twin Room
Stayed in Nov 2024
Family
11 reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
It is wonderful trip and I’m appreciate that I got free upgrade to two queen bed room. The balcony was very big where i can see the pool. The pool was nice and big. The water was warn it was suitable for swimming in the winter.
BEA213
Executive King Room
Stayed in Nov 2024
Couples
11 reviews
5.0/5
Outstanding
Posted on Dec 10, 2024
This hotel was simple amazing and I think the highlight was the bathroom as it had a nice bathtub and the most sophisticated shower system that I’ve seen at a hotel. It was simple so amazing to be able to stay here . The staff were super helpful and very nice
Guest User
Executive Twin Room
Stayed in Dec 2024
Couples
4 reviews
4.2/5
Very Good
Posted on Jan 12, 2025
Wonderful hotel and service! We appreciated the complimentary mini bar and warm welcome!
Too bad they didn't accept our Taiwan Land of Luck vouchers at the restaurant and that the spa was Japanese style (full naked and divided by gender) as we don't feel comfortable in this setting, so we didn't take advantage of it.
WongKellie
Executive King Room
Stayed in Jun 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jul 7, 2024
Amazing stay. Hotel is new with beautiful rooms, service is impeccable. Rooms are shaped to give a cosy and secluded feel. Highly highly recommend!
Guest User
Elite Two Queen Room
Stayed in Jun 2024
Family
7 reviews
4.5/5
Great
Posted on Jul 8, 2024
This is one of the nicest and most luxurious properties in Neihu. The staff is always waiting and ready to help. For me, the lack of English speakers on staff is a small touch when it comes to request. It seems like most people at the hotel are there to eat as the line for the restaurants is always out the door. The facilities are also a plus with big playroom for the kids, pool with a big tv behind it, and a well equipped gym.
The rooms are very spacious and well thought out. The bedding on the other hand is one thing that really bothers me, but that's more of a personal preference (haven't had a great night's sleep the two times I've stayed). Also the 4pm check in/11am checkout is definitely a minus compared to the standard 3pm/noon checkout.
Sum Yeung
Executive King Room
Stayed in May 2024
Business travellers
14 reviews
4.2/5
Very Good
Posted on Jun 29, 2024
Overall is good! The room is spacious and comfortable!
Unfortunately the breakfast is not that amazed, not much choices
Chee Eng
Executive Twin Room
Stayed in Apr 2024
Business travellers
1 reviews
2.7/5
Posted on May 11, 2024
Was having an online meeting at the room and request for late check out at 1pm but rejected therefore I have to check out at 11 to go airport for the meeting. I can’t stay here where the hotel is not full when checked w the cashier and yet refuse to extend a 1hr goodwill there such hotel shouldn’t be rated as 5 star as I havn’t been reject for an hr more late check out
Guest User
Executive King Room
Stayed in Sep 2023
Family
31 reviews
4.7/5
Amazing
Posted on Nov 1, 2023
Very impressive hotel. Staff are courteous, hotel maintained to a very good standard.
Chung Ning
Executive King Room
Stayed in Jul 2024
Couples
2 reviews
4.7/5
Amazing
Posted on Aug 12, 2024
Customer service and CP value are kept at a high standard!
Wolvz
Premier Two Queen Suite
Stayed in Feb 2024
Family
1 reviews
4.7/5
Amazing
Posted on Mar 15, 2024
Grand hotel with very nice room, stayed in a double queen suite for the family and enjoy every bit of it. Will definitely return the next time we are in Taipei.
WanderwithSai
Executive King Room
Stayed in Jun 2023
Family
19 reviews
4.7/5
Amazing
Posted on Aug 6, 2023
I was with my mom and we stayed here at Grand Mayfull. Elegant main entrance and the buffet breakfast was really good 😍
Guest User
Executive King Room
Stayed in May 2023
Family
9 reviews
5.0/5
Outstanding
Posted on Jul 14, 2023
I stay this hotel with my family. Totally we have 4 rooms stay together with my birthday. When I checking hotel find my birthday date. Give me a champagne. I am so appreciated for their intimacy.
Zhouxueliang
Elite Two Queen Room
Stayed in Jul 2024
Family
28 reviews
3.7/5
Posted on Aug 10, 2024
Excellent hotel. No complain at all.
Guest User
Executive King Room
Stayed in Mar 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on May 11, 2024
Perfect in many ways. I like the serene location.
Daljeet
Executive Twin Room
Stayed in Oct 2023
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Nov 13, 2023
Nice location. Good service. Large rooms. Overall a pleasant stay