Location was fantastic, minutes walk away from the train station which was perfect for us to take the train to Hualien in the morning.
There's also a park and museum within walking distance.
We booked a total of 5 rooms, they were on the smaller side, but more than sufficient for 2 with large luggage. The night shift team who checked us in (close to midnight) was extremely helpful, and enthusiastically answered all my questions about nearby places, eateries etc.
All basic amenities was provided, they have coffee machines, drinks and water dispensers, microwave in the pantry available for use all day, They even have cup noodles provided at night for supper if you get hungry at night, otherwise, family mart is next door. There's international plug point in the room, full length mirror, some rooms has a bidet (mine didn't but my family members' does)
There is a lift, albeit smaller, so no problem for my elderly family members to move around with their luggage. If you're a light sleeper, I'd suggest to request for a room away from the pantry as it can get abit noisy at night if someone is using the microwave.
All-in-all, I really enjoyed my stay with CityInn and would most likely return should I visit Taipei again. Thanks CityInn team, love the hospitality.