The location is a few hundred meters from Qianqian Lake, not far from the train station, and relatively conveniently located near the southern business district.
The breakfast was mediocre. You can tell this wealthy Wenzhou businessman wanted to create something sophisticated, but it turned out to be incredibly tacky.
The swimming pool is supposed to be on a basement level, but it's actually a service area with a massage room and swimming pool, not the five-star hotel pool you might imagine. It's been contracted out to swimming instructors for daily lessons, with lots of chatter. How unprofitable must this hotel be to outsource the pool and present such a lively scene to guests expecting a five-star experience?
There's supposed to be a gym, but I tried swiping my room card five times without success. I didn't see any opening hours written on the door! The door was locked, so do I need to call the front desk to get in? You could check the security footage; it was around 6:45 PM, and when I went to get my clothes after 7:00 PM, the door opened. A five-star, tacky hotel! The laundry room and gym are both on the top floor. The gym's commercial drying service is fast and efficient, but they don't provide laundry bags. If you're planning to open a five-star hotel, please at least take a look at the basic facilities of a four-star Hampton Inn or similar establishment.
No welcome tea. And how is this five-star rating determined? Even budget hotels offer welcome tea now. In this hotel, you're greeted by people smoking in the lobby.
This hotel has a very friendly smoking environment; those who mind, please read on.
These are just a few examples of the hardware; I won't go into detail.
As for the service, the receptionist in a suit asked me to get her a hearing aid! Are you a retired policewoman? I patiently waited several minutes and told her three times I wanted to see the room, and she just walked up to me without looking up and said, "Where did you book this room? Give me your ID!" That's all! If the hardware doesn't meet five-star hotel standards, and you want to emulate five-star service, then please visit other five-star hotels and see if their arrogant service matches yours! First, you need to be elegant and have a good appearance; second, you need to be responsive to customers; and only then can you be arrogant. I recommend you learn from Hampton Inn.
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Hahahaha, but since you're a retired policewoman, you don't need to learn. Just say: "Give me your ID!"
The whole experience can't compare to Hampton Inn Tacheng Branch. Don't believe me? Go try it yourself. Their breakfast and check-in experience are amazing!
Finally, I want to commend the housekeeping staff for their honesty. I handed my phone to the front desk, and they contacted me. I've already had it retrieved by courier. If it weren't for the housekeeping department's contribution, I probably wouldn't have given it two stars.
Also, I honestly forgot if it was a five-star hotel or a Ctrip five-diamond hotel. Even four-star hotels have non-smoking floors now, but this "policewoman" told me we didn't have any non-smoking rooms, let alone non-smoking floors. Ask her why she didn't just tell me to cancel the order?
Unbelievable! Very good! I won't come again!
Original TextTranslation provided by Google