Szerencsi Hotels & Accommodations

Wonderful brand new hotel in the heart of the Wine region Tokaj. Large room with great, comfortable bathroom, tasteful design. Hope to return soon. Excellent breakfast and real good coffee. Helpful reception, with great program recommendations.

Very dissappointing experience – only nice hotel interior and wellness is not enough for 5 star hotel! Possitive points: very nice exterior (however, under reconstruction at this time for short period, pleasant and beatiful interior and wellness, kind staff at reception, great breakfast menu. But, all other aspects of hotel was disaster. To read reviews of hotel in advance, we would not decide to choose this hotel for this life celebration. Negative points: very bad dinner service at restaurant – totally mess of serving food, extremely long time to get meals (2,5 hours), average food quality, but the worst experience was with an approach and behaviour of hotel manager – totally unfriendly, unpleasant, arrogant, exactly opposite to pro-customer approach, which expect in any hotel with less stars! We decided to organize our anniversary celebration in this hotel with our friends. We travelled to hotel in advance to agree personally organisation and conditions of our stay and celebration. That was first and last good experience with staff of hotel, especially managers. After arrival, any agreement was valid from hotel manager! Firstly, agreement was to stay longer at restaurant for drink. At 11 pm, they stayed arround us to show us that we are not welcome there any more. Any willingness... At arrival, any promised welcome drink. When we asked about this drink, receptionist said – they did not offer us because we did not asked for it! Dinner from 3 meals and 3 courses menu took arround extremely 2,5 hours (despite we have small children to sleep early), some guests even did not get main meal or cake. There was a huge chaos and mess, waiters did not understand english. We asked for fork, we got pork meal. We asked for coffee and cake, waiter arrived with bottle of wine. They served a wine totally dissorganized, and at departure they asked a huge bill – no control about wine consumption. And when we noticed kindly about long time for dinner serving, hotel manager asked arrogantly: „You have a time!“ No excuse, no willingness to make a correction. Next day, same dinner dissaster! This very long time for serving was not a matter of number of waiters (enough for such restaurant), it is a matter of manager skills and organising them! It was a total fail of hotel and restaurant manager. We made a celebration at event hall, which is dedicated for such event. We agreed with manager to stay there as long as we want. It was very hot and stuffy, no windows, no air condition on. We asked a staff to switch on ventilation – we needed to ask triple when finally they switched on. Celebration was not loud, talks, sometimes playing a violin and dance of folklore group for 15 mins. Teatral arrival of hotel manager at midnight with extremely lound slamming the door and she started to shout that we need to stop a celebration otherwise she has threatened by calling police!!! Increadible behavior, she spoiled totally our celebration for which we paid lots of money. Next

Unfortunately, breakfast is average. The main reason is that the rooms are limited and there are not many guests. The environment is good, it is said that the castle is a bit fake, it should be called the winery hotel, because the wine production workshop behind the hotel.

Located in Tokaj, Minaro Hotel Tokaj - Mgallery is within a 10-minute drive of Great Synagogue and Paulay Ede Theatre. This luxury hotel is 1.8 mi (3 km) from Tokaj Gallery and 1.9 mi (3.1 km) from Tokaj Museum.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an attached winery, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tokaj? This hotel has 2691 square feet (250 square meters) of space consisting of a conference center and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 100 air-conditioned rooms featuring heated floors and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.