InterContinental Sydney, an IHG Hotel Reviews

Great location. Nice view of the museum. Nice choice of cups and mugs. Uncomfortable duvets and way too tucked. Breakfast wasn’t great, a bit disappointing for Intercontinental, not very fresh or nicely displayed as it was separated between two small rooms. And we had to wait a while for the staff to notice us and let us in, we weren’t able to choose where to sit either even though it was mostly empty. We were surprised as we had tried the M*rriot breakfast in the same neighborhood which was much better, from the quality of the products, to the selection or the way we were welcomed.

Service was good and attentive. We arrived early in the morning and the reception offered to send me a whasapp once my room is ready and my bags were already in the room waiting. Location is close to circular Quey and a short walk to the opera house. Staff makes u feel very welcomed. I think they charged me AUD $20 for a bucket of ice which I asked for as their chiller in the minibar was not cold enough to chill my drinks, I only saw that on my credit card after I checked out, which was unexpected but well, I can’t be bothered to challenge as it was a nice stay anyways.

Great location, good amenities, prompt service. Everything you could ask for in a hotel, and awesome value for the price.

It’s okay.

Location is great and the hotel is beautiful. Something to improve is the water pressure for shower and the ventilation in the bathroom.

Due to system issue, room was not ready by check-in time. When checked in, couch was very dirty(photo), slippers not there, and amenities in the bathroom was not there too. Not recommend.

Served its purpose for the traveler. Good room and amenities. Staff are also friendly and accommodating. Hope you can continue the quality service. Will stay again in the future.

Room looks old even though the hotel mentioned just renovated. Surprised that the sound proofing between rooms were bad. The cleaning was not entirely clean and the cleaner did not check and replenish the tissue papers. Breakfast was not of high quality. The hotel used many inexperienced waitresses and they basically not sure of what to do. I have 3 waitresses came up to me one after another and asked me the same question on two days, as if I am their training target. Intercontinental hotel supposed to be a five stars boutique hotel but I felt they are more like a three stars hotel after my stay. I will never stay at intercontinental hotel anymore.

Hotel is in a great location just a short walk up from circular quay. Customer service was great. View from the room was nice. Bed was a little softer than I like but it’s a hotel so not a major problem. Breakfast was nice. Just remember that check out is at 11am as your room key will stop working and will need to go down to the lobby and get the key re-activated to get access to the room again.

Very luxurious with large clean rooms and exceptional service! Have everything we need!

Great hotel, excellent location, very close to Opera. Superb hotel, neat and clean..

It was a nice experience staying here. Plenty of foods to eat for breakfast and nice view from the 31st floor with Sauna and nice Fitness and pool. It is near everywhere that everyone wants to visit_the rocks, opera house, harbor bridge, etc..

Perfect location for the travelers It was so close to the circular quay! Room was clean and with the amazing outside view:)

Our original plan was to stay here on 2.12-2.16, so we booked two rooms here, but we had to cancel due to changes in plans. It may be due to the system, only one has been canceled at present, and the other cannot be canceled, and these two rooms belong to a combination of orders, I hope the hotel staff can help cancel it after seeing it. Thank you.