27/33 Wentworth Ave, Sydney, New South Wales, 2010, AustraliaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Ibis Styles Sydney Central Guest Reviews
4.3/5
Very Good
255 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(255)
Positive reviews(238)
Reviews with photos/video(57)
Convenient location(53)
Easy to get around(37)
Close to train station(15)
Classy environment(14)
Great value for money(14)
Average sound insulation(10)
Delicious breakfast(8)
Perfect for business trips(5)
Negative reviews(17)
Korokorokoroaukenari
Standard King Room
Stayed in Sep 2024
Solo travellers
4 reviews
4.2/5
Very Good
Posted on Sep 13, 2024
I stayed for about week. Staffs are so kind and polite.It was good stay.Breakfast was also good!!
Response from Property: Dear Korokorokoroaukenari,Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed your stay with us and appreciated the kindness and politeness of our staff.It’s also great to know that you found our breakfast to your liking! We aim to provide a comfortable and pleasant experience for all our guests, and your feedback reassures us that we’re on the right track.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!Best regards,SeiniGuest Service Agentibis Styles Sydney Central
Guest User
Superior King Room
Stayed in Jul 2024
Family
1 reviews
4.2/5
Very Good
Posted on Sep 4, 2024
The location is great, next to Hyder park and very convenient to walk to all the significant slights in Sydney. Also very convenient to get to the train station, just a few mins walk away.
Response from Property: Dear Guest,Greetings from Ibis Styles Sydney Central!Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location to be great, being next to Hyde Park and conveniently within walking distance to all the significant sights in Sydney. Our proximity to the train station, just a few minutes’ walk away, is indeed a great advantage, and we are pleased that you could benefit from this during your stay.Your positive feedback is greatly appreciated and will be shared with our team. It serves as an encouragement for us to continue striving for excellence in our services.Thank you once again for your kind words. We look forward to welcoming you back to Ibis Styles Sydney Central in the near future. Sincerely,Sabin MoktanFront OfficeIbis Styles Sydney Central
Guest User
Standard King Room
Stayed in Jul 2024
Solo travellers
24 reviews
4.2/5
Very Good
Posted on Aug 3, 2024
The location is very convenient. One can walk to nearby attractions and the Museum station for transit to and from the airport. The staff were friendly and helpful, and allowed me to check in early and check out one hour late. However, the WIFI is a bit slow and I didn’t get the connection for my computer unless I put it next to the microwave oven near the door, making it a bit inconvenient for me to do my work or conduct online meetings. The breakfast choices were the same during the whole time of my stay. I’m glad that I only stayed for 3 nights.
Response from Property: Dear Guest,Thank you for choosing to stay with us at Ibis Styles Sydney Central and for taking the time to share your detailed feedback. We are pleased to hear that you found our location convenient, with easy access to nearby attractions and the Museum station for transit to and from the airport. We are also delighted that our staff were able to assist you with early check-in and a late check-out.However, we regret to learn about the issues you encountered with the WIFI connectivity and the limited variety of breakfast choices. Please accept our sincere apologies for any inconvenience this may have caused during your stay.We understand how important reliable internet access is for our guests, especially for work and online meetings. We have shared your feedback with our IT team to investigate and improve the WIFI service. Additionally, we will review our breakfast offerings to ensure a more varied selection for our guests.Your comfort and satisfaction are our top priorities, and we are committed to providing a better experience for all our guests. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Sincerely,Sabin MoktanFront OfficeIbis Styles Sydney Central
Guest User
Standard Queen Room
Stayed in Aug 2024
Travel with friends
8 reviews
4.7/5
Amazing
Posted on Sep 3, 2024
great location, walking distance to many locales, spacious room
Response from Property: Dear ,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Sydney Central Team
Chatchawan
Standard Twin Room
Stayed in May 2024
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
I like staying at this hotel very much. Everything is perfect. Big and clean room. Recommended.
Response from Property: Dear Chatchawan,We are thrilled to hear that you had an excellent stay at our hotel. Your kind words about our big and clean rooms and overall perfect experience are greatly appreciated.It is our goal to provide our guests with exceptional service and accommodations, and your comments are a valuable affirmation of the efforts we put into achieving this goal. We are delighted that you would recommend our hotel to others.Your feedback will be shared with our team, and we are confident that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you once again for your kind words. We look forward to welcoming you back to our hotel in the near future.Best Regards,Ibis Style Sydney Central Team
Tabassum M
Superior King Room
Stayed in May 2024
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on May 23, 2024
The hotel is centrally located making it easier for me to explore the nearby attractions both by foot and public transport. The train station, bus stops and metro stops are within 5-10 minutes of walking distance. The room was very clean, also had the facilities to wash my own cups and plates thanks to the in-room dishwashing sink (in addition to the bathroom sink). It also had a microwave oven in the room which was useful. A good supply and variety of tea in addition to instant coffee. Room service for food was also great. Had one of the fastest and smoothest check-ins and check-outs in recent times. Overall, very happy with the services.
6/9
Response from Property: Dear Tabassum,Thank you so much for your glowing review! We're thrilled to hear that our central location and convenient transportation options made exploring the nearby attractions easier for you.It's wonderful to know that you found your room clean and well-equipped with facilities like the in-room dishwashing sink and microwave oven. We're delighted that you enjoyed the variety of tea options and instant coffee provided.We're also pleased to hear that you had a smooth and efficient check-in and check-out experience, and that our room service met your expectations.Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,The team of the Ibis Styles Sydney Central
Anonymous User
Standard King Room
Stayed in May 2024
Family
1 reviews
4.5/5
Great
Posted on May 8, 2024
Friendly staff, they gave us complimentary early check-in, the room was clean and nice. The location is also good near Hyde Park and Museum Train station which is very convenient.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team
Guest User
Standard Twin Room
Stayed in May 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on May 16, 2024
The best location for 2 nights trip! Staff was really kind and friendly :)
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team
Guest User
Standard Queen Room
Stayed in Mar 2024
Solo travellers
8 reviews
4.0/5
Very Good
Posted on Apr 3, 2024
Able to allow me to check in early. The location is perfect (right near the famous museum and Hyde Park).
6/10
Response from Property: Dear GuestWe very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team
Anonymous User
Standard Queen Room
Stayed in May 2024
Solo travellers
8 reviews
3.2/5
Posted on May 8, 2024
A cozy place for me to explore Surry Hills. Convenient location as well.
Response from Property: Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Styles Sydney Central. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. RegardsIbis Styles Sydney Central Team
Guest User
Standard Queen Room
Stayed in Sep 2024
Couples
15 reviews
4.7/5
Amazing
Posted on Oct 1, 2024
The location is very good, close to buses and train. We enjoyed the food in Chinatown, and also liked the Paddy's market, which is only around 10 mins walk from the hotel.
Response from Property: Dear Guest,Greetings from Ibis Styles Sydney Central.Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found our location convenient and enjoyed the nearby attractions.We are pleased to know that you appreciated the proximity to buses and trains, making it easy for you to explore the city. It’s great to hear that you enjoyed the delicious food in Chinatown and had a pleasant time at Paddy’s Market, which is just a short walk from our hotel.At Ibis Styles, we strive to provide a superior service experience for all our guests, and your positive feedback serves as an encouragement to our team. We are committed to continuously improving the quality of our services to ensure that every stay is as enjoyable as yours.Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back to Ibis Styles Sydney Central and providing you with another memorable experience.Thank you once again for your feedback.Sincerely,Sabin MoktanFront OfficeIbis Styles Sydney Central
Iamzitalai
Standard Queen Room
Stayed in Sep 2024
Couples
15 reviews
3.7/5
Posted on Oct 1, 2024
Location is good ! But they have 3 lifts but only let 1 operate in the morning. I have been waiting for 15 mins to take a lift. Hope the hotel could improve it .
Response from Property: Dear Iamzitalai,Greetings from Ibis Styles Sydney Central.Thank you for taking the time to share your experience with us. We are pleased to hear that you find our location convenient. However, we sincerely apologize for the inconvenience you experienced with the elevator service during your stay.At Ibis Styles, we strive to provide a superior service experience for all our guests, and your feedback is very important to us. We understand how frustrating it can be to wait for an extended period, especially during busy morning hours. Please be assured that your feedback has been shared with our maintenance and operations teams.We are currently reviewing our elevator operations to ensure that all three lifts are functioning efficiently, particularly during peak times. Our goal is to provide a seamless and comfortable experience for all our guests, and we are committed to making the necessary improvements.We appreciate your continued patronage and your valuable insights, which help us enhance our services. Should you have any further concerns or suggestions, please do not hesitate to reach out to us directly.Thank you once again for your feedback. We look forward to welcoming you back to Ibis Styles Sydney Central and providing you with an improved experience.Sincerely,Sabin MoktanFront OfficeIbis Styles Sydney Central
Busaba
Standard Queen Room
Stayed in Sep 2024
Couples
2 reviews
3.7/5
Posted on Sep 20, 2024
New hotel with “new” feeling when checking in.
Hotel Reception is excellent.
Accommodating and understanding.
Stayed 3 nights.
Location is reasonable. Due to budget and still want to stay in SYD, city area, this may be ideal.
No swimming pool nor gym. Chill out at the lounge at main lobby is good enough.
Room is clean with “free” pear found behind the sofa when checked in.
Aircon is always cold despite switching it off and still feel very cold.
Toilets is simple with attached amenities.
Breakfast is forcefully acceptable. With very simple breads selections, standard bacons & sausage. A few choices of fruits, 1 salad and 1 cheese.
Coffee & tea machine x 2.
On the dot of closures, all will be removed and closed. So be early.
View from hotel is … just another building. Do not expect any beautiful view.
Overall it’s a decent hotel with acceptable prices. There are many other choices around…
Response from Property: Thank you for your detailed feedback! It’s great to hear that you enjoyed the new hotel experience and found the reception staff accommodating. We appreciate your insights on the location and lounge area as well. Glad you found the room clean, though we apologize for the issues with the air conditioning and the unexpected surprise behind the sofa! Your comments about breakfast options are valuable, and we’re always looking to improve our offerings.While the view may not have been ideal, we are happy to know you found the overall experience decent and reasonably priced. We appreciate your feedback and hope to welcome you back in the future!
Guest User
Standard Queen Room
Stayed in Sep 2024
Couples
5 reviews
4.2/5
Very Good
Posted on Sep 16, 2024
Great location. Botanical Garden, Hyde Park, Sydney Bridge, and Opera House are all within 30 minutes' walk. There are a lot of restaurants within a 15-minute stroll. Recommended.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Styles Sydney Central Team
Jun V.
Standard Queen Room
Stayed in Sep 2024
Solo travellers
3 reviews
4.7/5
Amazing
Posted on Sep 8, 2024
Overall it is a good deal. Affordable room rates and strategic location. Staffs are polite and helpful. Room is well clean. The sound proofing is not really good so you may expect some noise from other guests walking out if your room is located near the lifts. The breakfast is basic English breakfast (you can order sunny side up egg etc from the counter as they serve only scrambled eggs on the line. I had a relatively good week of stay at this hotel.
Response from Property: Dear Jun V,Thank you for your detailed feedback. We’re pleased to hear that you found our rates affordable, the location strategic, and the staff polite and helpful. It’s also great to know that you appreciated the cleanliness of the room.We apologize for the inconvenience caused by the soundproofing and the breakfast options. We’ll take your comments into consideration as we strive to improve our facilities and services.Thank you for sharing your experience. We’re glad you had a relatively good stay and hope to have the opportunity to provide an even better experience in the future.Best regards,Govinda PoudelFront Office DepartmentThe IBIS Styles Sydney Central