Family-friendly Hotels in Swindon

First impressions on arrival were good and communal areas nice. Checked in just before 4pm and on entry to one of our 3 rooms found unclean and not made up from the previous guest. Given another room 2 doors away from my room even though we were told by reception we couldn't have rooms close together when we asked at check in. All rooms were very dark as most of the lighting didn't work and reliant on 2 lamps, only one in my friend's room. Black mould on sealant of bath and used tissue in the bin of my room. Beds all seen better days and wire springs could be felt, no support and definitely needs replacing. Nasty brown staining on one of the bed bases and fabric torn, all clearly visible. Lack of staff in bar resulting in us abandoning having a drink after 20mins of waiting and after telling reception staff who said they would fetch someone. Attempts to re enter our rooms failed resulting in long walk back to reception to get new card keys. This happened 3 times during our stay of one night, we had booked for 2 but left after one. The restaurant experience was sadly as bad as the rest, the whole menu was printed on a A5 size paper with font being no more than 9, the dimly lit space made it very difficult to read so we took a photo on our phones and enlarged it. On asking for a cocktail menu were told the bar doesn't make cocktails, ordered a bottle of wine and some water which came in a pint glass. We orded fish and chips which looked almost pale grey in the poor lighting, no golden crispy batter or chips. Asked for mayonnaise and told the hotel didn't have any. On .leaving the restaurant we were stopped by a member of staff who said we needed to pay, we explained we had given the room number on entering the restaurant and expected to be charged when checking out as is usual. We were told no payment must be made now. This hotel needs some serious investment and management, the staff appear to be ìmmune to complaints and respond with churned out statements that mean nothing let alone address the endless issues. My friends and I were expecting a relaxing 2 night break and instead had stress and disappointment for 1 night we actually stayed. For those that need good Internet connection this hotel is not for you. During our short stay none of us had phone signal or continuous Internet. Sadly I cannot recommend this hotel.

My mother and I checked in to Jury's Hotel Swindon for what was to be a short two-day stay for a convention. Due to a medical emergency and then us both falling ill, our two day stay turned into a seven day one. Jury's became our home away from home and couldn't have been better. The staff were all extremely supportive and kind given our unfortunate situation. I didn't catch anyone's name, but I wanted to especially thank two members of staff who helped me with my mother when she fell very ill and needed to go to the emergency room. The two ladies went above and beyond their usual work duties without any hesitation. I owe them a huge debt of gratitude and I certainly hope their supervisors recognize the amazing staff they are so fortunate to have. Our room was clean, comfortable, and had a great view of Swindon, which is a charming town. Especially old town Swindon, just up the street from the hotel. It's centrally located on many major bus lines and is a short walk from the bus station. The buffet breakfast was absolutely delicious, as was every meal we had from the restaurant. My only complaint is that the room did not have a mini-fridge or microwave, which would have been extremely convenient for us, but we were able to eat just fine between the food delivery apps available and the hotel restaurant. I wish every hotel was Jury's Inn Swindon caliber. Well done. 👏

We had a stopover in Swindon so that we could travel to Stonehenge for my wife’s birthday. I asked the hotel in advance to do something to mark the occasion, which they did very well. When we checked in, the room had balloons and happy birthday messages all around the room. Another thing that impressed me was the breakfast. I have just been to a Premier Inn hotel in London on business at the time of writing this review. While Premier Inn offers slightly more variety in their breakfast foods, the quality of food in this Holiday Inn Express is exceptional, light years ahead of Premier Inn. Well done, Holiday Inn Express Swindon West!

Overall its worth the price. Only one downside, which the bathroom was a bit outdated with poor shower pressure. And we chose this hotel at the first place only because of the air conditioner, and it functioned well. There was a big carpark outside the hotel and staff members were friendly.

This was my/our third stay at the White Hart and that alone tells you that it is such a fabulous Hotel. too many accolades to write but everything was above and beyond expectations. The rooms were much bigger than expected and beautifully appointed. Easily on par with the Premier Inn chain but a little bit more special in every way. The Hotel has style, class and character, which is sadly lacking in the larger chains. The staff are simply wonderful and you can have a good chat with them, regardless of the time of day or how busy they are. The restaurant has an eclectic menu but everything is freshly cooked, so you really do get the best meals. The restaurant isn't a bland space, you do feel as though you are in a much classier restaurant and it is always busy. Free parking and quick access to the major routes makes the location ideal for all clientele. We will most definitely be returning for multiple stays and will be looking forward to it. Thank you and see you soon.

We needed an overnight to break our journey on the M4. This was ideal. Quick, friendly check-in with hot brealfast pre-ordered. Room and bed OK for what we paid (but would have liked two pillows and more tea bags.) Bathroom was spotlessly clean and the shower good though lacking a grab rail over the bath. Breakfast buffet was well stocked and hot breakfast nicely cooked. Large well lit car park with CCTV. We would use this hotel again.

Excellent. Location to m4 is great for working on the road or for leisure purposes. Very clean and exceptionally efficient with turn around. Check in quick. Staff very welcoming and friendly. Breakfast options for room service are one of the best I've had, better than some 4/5 stars! IHG are setting the standard for value, service and overall performance very high and my go to hotel group at the moment. IHG being Holiday Inn, Hilton and Roko to name a few.