Vienna Hotel (Suzhou Gate of the Orient Jinji Lake)

Very conveniently located in the Japanese town of Suzhou Park. The rooms are old but kept clean and have everything you need. I think the cost performance is excellent compared to surrounding hotels. I was given late check-out, so I had a very relaxing time. I would like to use it again if I have a chance next time.

The front desk service is very good. I know where to ask and they even planned a travel route for me👍🏻. The hygiene is pretty good, but the toilet seat is a little dirty. There are no disposable toilet mats. The location is very good. It's next to the subway station and it's convenient to go everywhere. It's downstairs. A little further away from Japanese Food Street is Xinghai Plaza, which has a lot of food. But the water drain of the hotel basin is actually behind the faucet, which breaks common sense.

Because we booked the room in a hurry, when we arrived at the hotel, the hotel upgraded the standard king room to a large business room for free for the three of us. Thank you very much. The room is very refreshing and clean, and meets the functional requirements. The front desk staff was also very patient. The service staff of the hotel went upstairs to deliver things very well. They were lovely and lovely hotel staff. They were quick and precise. I highly praised the hotel's breakfast. The variety of food was good and the breakfast was complete. , there is a lot of choice. The most considerate thing is the check-in return visit service, which eliminates a lot of worries. The transportation of the hotel is also worth mentioning. It is 2 minutes away from Jinji Lake and Suzhou Center, and about 6-8 minutes away from Xinghai Square Station on Metro Line 1. Traveling is very convenient. All in all, it was a very satisfying stay experience, great review!

I chose this hotel because of its location. Getting up and washing up in the morning is a terrible thing! Totally the worst experience I have ever had! 1. I went to the toilet and it was blocked! The water wouldn't go down at all, and the rest of the room couldn't use the toilet if they wanted to. 2. Take off your clothes and take a shower, and run the water continuously for at least 10 minutes. The water is extremely hot and it is impossible to adjust the water temperature to a suitable temperature. 3. The handheld shower head thread cannot be tightened and cannot be used. 4. When the waiter came, he could only clear the toilet, saying that it was because someone else came to adjust the water temperature and nozzle. No one came into the room to deal with it until I left the hotel. 5. The variety and quality of breakfast are average. Ultimately: 1. The people living together can only go out to find a place to go to the toilet, but cannot take a shower. 2. I took off my clothes and couldn't take a shower because of the water temperature, so I had to put them on again. I went to see clients with the smell of sweat, which seriously affected my daytime activities.

This is the worst hotel I've ever stayed in, bar none. The toilet in the room was not clean, there was **** inside and mud outside. I was only given a handful of toilet paper, and it wasn't even enough for me to have diarrhea. The hygiene in the room was not good, and the location of the most expensive suite I booked was also not good. There was a parking street downstairs, and the traffic was very noisy. In the middle of the night, a drunk man banged on the door. He didn't say anything to anyone, he just banged on the door. I called the hotel security but couldn't get rid of him. Finally, I called 110 before being chased away. I asked you if you were afraid? The weirdest thing was breakfast. I was asked to cook the noodles myself, and I didn’t know how to use the noodle machine. An old lady who was a waiter came and started the fire. I placed the noodles and went to get other food. No one was watching the boiling water for the noodle machine. Do you still rely on me if it overflows? The breakfast options are pitiful. Definitely won't go there a second time. The overall service experience is negative! I didn't really take any pictures. But everything said is true.

The room is very bad. This is my first time staying in Vienna. The room is very small and cannot meet the designated area. The drain under the wash basin is broken and cannot be pressed... The TV is also broken... There is only one bed in the room. There is only a table with a little space left for activities. Because I only stayed for one day, I didn't go to the front desk, but I definitely didn't feel better.

It was so noisy. It was noisy at 12:30 in the middle of the night. I called the front desk twice but nothing was resolved. It was too bad.

I booked a business king bed online, and when I arrived at the store after six o'clock in the evening, the front desk excitedly told me that I had been upgraded two levels to a business suite with a living room. Sure enough, no good thing in the world comes for free. When I went upstairs and saw the room in the corner, I felt a little uncomfortable, but I reluctantly accepted it. I stayed in the room for a while. It faced the street outside and it was very noisy. I thought the window was not closed, so I didn't care. , I went out to have dinner with friends in the evening and returned to the room after ten o'clock. There was the sound of singing in the square outside. It was very noisy. There were also people and cars on the road outside. At this time, I went to close the window and found that the window was originally closed. . I thought it would calm down later when there were fewer people. It wasn't until after 11 o'clock that the people singing outside didn't stop. I really couldn't sleep and called the front desk to ask for a room change. She told me that there was no room and asked me to endure it all night. She couldn't solve it and had a very bad attitude. I didn't sleep well all night and woke up more than a dozen times. The next day's meetings were all supported by coffee. The Vienna Hotel has been blocked by me for life!