Hanting Hotel (Suzhou Industrial Park Jinji Lake Ligongdi Branch)

I evaluate with an objective and fair attitude, and I hope the hotel can see my suggestions: 1. The service attitude and facilities of the hotel are very good, and the noodles for breakfast are delicious. 2. I stayed in room 227, which is in a separate row. I’m not sure about other places, but this row will definitely be noisy. There was a dog downstairs that started barking before 6 o’clock in the morning for 2 days in a row. It was very noisy. Noisy, I hope you can communicate and solve it. If it can't be solved, other hotel guests should pay attention!

If you like peace and quiet, don’t come here. It’s a disaster. You can clearly hear what’s being said next door. You can’t sleep at all. It’s so noisy downstairs early in the morning. The hair dryer has a burning smell for some reason. It’s recommended not to use it. Facilities: 0 Hygiene: 3 Environment: 1 Services: 5

The hygiene is very poor, but some improvements have been made after suggestions.

I think this rating is very objective. Let me break it down in order to help other guests who want to stay in the same room type to avoid lightning. Hygiene: This is the only item I am more satisfied with. There is nothing to criticize, at least I didn't find anything that made me uncomfortable. Facilities: The room we booked at the beginning was quite normal, but the design of the washbasin in the later room change (same quality) is particularly funny. First of all, the washbasin is not placed in the bathroom, but outside the bathroom. There is no towel rack at all. I don’t understand how other people wash their faces. Anyway, I have to ask my friend to bring me a towel after washing my face. Otherwise, the towel can’t be placed at all. Secondly, the design of the sink is very unreasonable, very shallow, The area is very large, and the mouthwash must be very, very soft and very close to the sink if you spit it down. If one of the above two conditions is not met, the mouthwash will splash back on your face. This design is also very good. ha Environment: It's very funny. The sound of electric drilling downstairs at 7:30 in the morning will wake you up directly. The sound insulation of this hotel is basically equal to 0. Please avoid thunder by yourself. Even if there is no sound of electric drilling, the sound of the corridor can be heard clearly. The room I live in has no open windows at all, it is a whole side of airtight glass, and I can clearly hear the voice of the SF Express guy chatting outside, my God, don’t be too funny, the Hanting in Jing’an, Shanghai Even if it's near the train station, it's never been so noisy to me. I really don't understand how your price is a little more expensive than others. Service: This is the point that makes me speechless the most. First of all, I booked the hotel on Ctrip. When I checked in at the store, a lady at the front desk asked me to add 4 yuan to book a hotel in their store. She quickly canceled the Ctrip order and said that she would give me two breakfasts. What kind of card, I can understand this. The channels are different, and you can’t make money from Ctrip orders. At first I said yes, but after thinking about it carefully, I don’t need hotel breakfast at all. I must have slept until I woke up naturally. I had breakfast outside, and then I said that I don’t want to add money. The eldest sister said yes, of course, but her face turned down. When choosing a room, she directly chose a room that is 18 miles away from the elevator. The first room in the curved corridor, don’t talk about there is no room, only this room is left. I can see clearly from behind you that there are many vacant rooms. Is it a kind of service that you don’t take seriously if I don’t add money? Anyway, that's what I presume. At least the next morning, I was woken up by the sound of a loud electric drill. I don't believe you don't know this. The day of check-in was Sunday. Who is doing construction on the first day of Sunday? May I ask? We were woken up at 7:30. The first thing we did was to call the front desk. The front desk was ridiculous. At least it took me 15 minutes. First, they said that the hotel was not renovated and they didn’t know about it, and then they wanted to check the situation. Anyway, I'm just dragging you first. I said that the sound of the electric drill is so loud on the phone that you can't hear it? If I don't solve it for me, I won't hang up the phone, and then the front desk can take the initiative and hang up directly. Finally, I called the security guard to check on the situation. He said that the upstairs was not being renovated, and I couldn’t hear the sound of the electric drill. I called the front desk directly and said that it was illegal to decorate before 8 o’clock, not to mention it was a weekend. If I didn’t solve it, I called the police. It took a long time to finally change the room for us. The good mood of the residents has disappeared. The attitude and speed of solving the problem are really funny. One-sentence summary: You can consider adding money to live in a better hotel when you are away from home. At least the speed and attitude of solving problems are not like this. Has a chain hotel not even trained in the emergency plan and handling paradigm? I think the other Hanting are pretty good, the price is also high, and the front desk is also very enthusiastic, but the Hanting in Ligongdi, Suzhou is really not flattering, and I will never come again.

The hotel booked for 600 yuan, the place is too small, the sound insulation is poor, and the tricycle for the express delivery downstairs starts to jingle early in the morning

The room facilities are very new, clean and comfortable, the hotel is quite big, there is free coffee in the lobby, and overall it is good. Problem: The room is on the third floor. The noise downstairs is a bit loud. I was woken up in the morning. The sound insulation between the room and the room is not very good. The bathroom does not have plastic slippers and non-slip mats. It is a bit inconvenient to take a bath.