Hotel Indigo Suzhou Yangcheng Peninsula

Hotel Indigo Suzhou Yangcheng Peninsula Reviews

Hotel Indigo Suzhou Yangcheng Peninsula

No.16 Wanyue Street, Yangcheng Lake Peninsula Tourist Resort, Suzhou Industrial Park, Suzhou, Jiangsu, 215127, ChinaView Hotel Details
Hotel Indigo Suzhou Yangcheng Peninsula
Hotel Indigo Suzhou Yangcheng PeninsulaHotel Indigo Suzhou Yangcheng PeninsulaHotel Indigo Suzhou Yangcheng Peninsula
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Hotel Indigo Suzhou Yangcheng Peninsula Guest Reviews

4.8/5
Excellent
2770 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2770)
Positive reviews(2739)
Reviews with photos/video(1329)
Secluded lake view(196)
Perfect for kids(173)
Close to amusement park(123)
Has play area for children(106)
Tasty dinner(46)
Family activities available(23)
Negative reviews(31)
BlobCarp
1 King Bed Standard Courtyard View
Stayed in Feb 2024
Couples
7 reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
Lovely hotel in the quiet yangcheng lake area. Clean, modern, comfortable hotel with friendly and helpful staff. Food in the restaurant for dinner and breakfast is good, with different options. Close to the lake for walking, running and cycling. The sunset by the grounds of the hotel is beautiful.
Response from Property: Dear Guest, Thank you for choosing Indigo Suzhou Yangcheng Lake and taking the time to share your stay experience and beautiful photos. I'm glad that you spent a happy holiday here. We are honored by your recognition and praise. We will make persistent efforts to continue to provide guests with a comfortable accommodation environment and personalized high-quality services. I also look forward to meeting with you and your family by Yangcheng Lake again, and I look forward to more beautiful stories happening here. —— Jack Li General Manager
Guest User
Superior Garden-view Twin Room
Stayed in Jun 2023
Family
3 reviews
5.0/5
Outstanding
Posted on Jun 22, 2023
Nice location and perfect room condition 👍🏻
Response from Property: Dear Guest,Thank you for always choosing Indigo Suzhou Yangcheng Lake as your home away from home.We appreciate the time we spent together and hope to continue this friendships with you. Thank you once again for placing trust in us and we look forward to welcome you back soon.Sincerely —— Jack Li General Manager
WonderlustK
Guestroom - 2-Room, Lake-View
Stayed in Dec 2022
Family
8 reviews
4.7/5
Amazing
Posted on Dec 26, 2022
It was the second time we had stayed in this hotel. We love the lake right in front of the hotel for a walk, and the staffs are helpful. Wish there were more food options. And the mini bar was not complete. No food options in between meals.
Response from Property: Dear guest, I am glad that you chose Hotel Indigo Yangcheng Lake again.Thank you for your love and support as always! As for the catering you mentioned, due to the impact of the current epidemic, the restaurant only provides some basic dining services at present. We will further improve the configuration of the mini bar and convenience store, and launch more catering products for guests to choose at an appropriate time. Thank you for your valuable comments and look forward to creating a more perfect dining experience for you next time.Thank you! —— Jack Li General Manager
Mark D Robbins
Deluxe Room - Lake-View (Double bed)
Stayed in Apr 2023
Travel with friends
2 reviews
4.5/5
Great
Posted on Jun 2, 2023
Modern hotel in excellent condition. Offers chairs and tents for outdoor use but very limited supply available. High quality offerings of Chinese and international foods. Spacious rooms with good views.
Response from Property: Dear Guest,Thank you for always choosing Indigo Suzhou Yangcheng Lake as your home away from home.We appreciate the time we spent together and hope to continue this friendships with you.We will further increase the availability of outdoor tables and chairs as needed. Thank you once again for placing trust in us and we look forward to welcome you back soon.Sincerely —— Jack Li General Manager
A.GOH
Deluxe Room - Lake-View (Double bed)
Stayed in Oct 2022
Family
9 reviews
4.5/5
Great
Posted on Oct 5, 2022
Nice view from the room. Stylish design. Coffee from Cheng16 cafe not recommended.
Response from Property: Dear Guest,Thank you for choosing Indigo Suzhou Yangcheng Lake and taking the time to share your stay experience and beautiful photos.I'm glad that you like the environment of the hotel.The hotel is located by Yangcheng Lake and has a 270 degree view around the lake.The hotel is adorned with the Neighborhood Story featuring the famed hairy crab and the quaint Jiangnan Water Town.It's a pity that you didn't like the coffee in Cheng16 Restaurant. We will continue to optimize the production and improve the taste of coffee. We look forward to the change when you come next time. Have a nice day.—— Jack Li General Manager
Guest User
Suite - 1-Bedroom, Lake-View (Double bed)
Stayed in Dec 2022
Family
43 reviews
4.2/5
Very Good
Posted on Dec 5, 2022
It's good. But It's too cold in the room, because the aircondition didn't work well.
Response from Property: Dear guests, thank you for choosing Hotel Indigo SuZhou Yangcheng Lake and taking the precious time to share your stay experience. I'm glad that you spent a happy holiday here. The problem that the air conditioner in the room you mentioned does not work has been reported to the housekeeping department in time. We will immediately make corresponding adjustments, appropriately raise the temperature of the central air conditioner, and regularly check and maintain to ensure that the room air conditioner remains in normal operation. Thank you for your valuable suggestions, so that we can improve the deficiencies in a timely manner. We look forward to your next stay. We will give you a more perfect experience. Thank you！—— Jack Li General Manager
Deisy
Superior Garden-view Twin Room
Stayed in Oct 2022
Family
4 reviews
2.5/5
Posted on Nov 11, 2022
Overpriced hotel...we paid 4000rmb (800usd/ night), miss-leading outdoor pool advertisement, the pool set outside the hotel next to parking lot. and no outdoor service. only one restaurant in the hotel. and there is nothing nearby hotel. They didnt even have a lounge or for family / friends to have a gathering. Very basic bar.
Response from Property: Dear Guest,Thank you for choosing Hotel Indigo Suzhou Yangcheng Lake. We regret that your stay did not meet your expectations! It is the season for eating hairy crabs in the hotel area, which is also the peak season for the hotel, so the room rates will fluctuate. As the temperature drops in winter, the outdoor swimming pool has been suspended, and the indoor pool is now open normally. Please understand the inconvenience caused to you! Our hotel is a small boutique hotel and does have only one restaurant, or you can head to the nearby Bicester Village Suzhou for more shopping and dining options. We are very sorry for not bringing you a pleasant stay experience! We will actively improve the hotel services, for guests to bring more comprehensive services. We are confident that we will provide you with a satisfactory stay experience when we meet again. Hope we can serve you again sometime.Thank you! —— Jack Li General Manager
C Travels
Superior Room - Lake-View (Double bed)
Stayed in Feb 2022
Couples
2 reviews
5.0/5
Outstanding
Posted on Feb 11, 2022
This is a beautiful hotel in a fantastic location with extremely friendly and helpful staff. We were made to feel very welcome and thoroughly enjoyed our stay. The rooms are spacious and clean, with a great view and an outdoor balcony. The breakfast is delicious and offers a varied choice. I would 100% recommend.
Response from Property: Dear Guest,Thank you for always choosing Indigo Suzhou Yangcheng Lake as your home away from home.We appreciate the time we spent together and hope to continue this friendships with you. Thank you once again for placing trust in us and we look forward to welcome you back soon.Sincerely —— Jack Li General Manager
Anonymous User
Deluxe Room
Stayed in Oct 2023
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Oct 31, 2023
Scott👍
Anonymous User
Stayed in Jan 2022
Couples
2 reviews
5.0/5
Outstanding
Posted on Jan 31, 2022
patrick nice happy new year
Lovejimmy
1 King Bed Standard Courtyard View
Stayed in Jun 2022
Family
1 reviews
5.0/5
Outstanding
Posted on Jun 5, 2022
good hotel
HuanxiangyishujiaRoy
1 King Bed Standard Courtyard View
Stayed in Aug 2024
Solo travellers
1 reviews
4.7/5
Amazing
Posted on Aug 25, 2024
Room selection & design ingenuity This time, I paid 1100+ for a 60-square-meter "king-bed courtyard room". I didn't choose a lake view room because I wanted to experience the quiet courtyard life. The room has a panoramic floor-to-ceiling window and a small courtyard, and the room has a Jiangnan water town wallpaper design, which makes the overall elegance and exquisite. Entertainment projects & fireworks The hotel restaurant has live house and BBQ activities from 7 to 9 o'clock every night, and you can usually watch the fireworks show at 8 o'clock in the evening. You must watch it~ The hotel has rich family projects, such as family script killing, little natural explorer, etc., which are suitable for the whole family to vacation together. However, the shooting service is a bit tasteless, and there are too many people and too little meat. Hardware facilities & check-in The hotel is located on the shore of Yangcheng Lake, which is convenient for walking and cycling. In addition, there are many photo check-in spots, such as spiral staircases, metal crab decorations, crab murals, and outdoor swimming pools. Geographic location & transportation The hotel is 14 kilometers away from Yangcheng Lake Station and 16 kilometers away from Suzhou Industrial Park Station. It takes about 1 hour to drive from downtown Shanghai. There are also check-in attractions around, such as Huayi Brothers Movie Park, Bicester Shopping Village, etc. ❌Not bad The hotel is located on the peninsula in the lake, with few dining options. The hotel only has one Huaiyang restaurant. Although the taste is good, the variety is a bit single. Friends who like diversified food may be a little disappointed.
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6/15
Yuzijiangfufu
Superior Room - Lake-View (2 beds)
Stayed in Aug 2024
Family
14 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
It's my first time staying here. The hotel's surroundings are very good. The hotel is not very big, but it is small and cozy. It's a pleasant trip. The housekeeper Xiao Ding and the service staff are also very good👍
Original TextTranslated by Google
6/15
Response from Property: Dear distinguished guest, hello! Sincere greetings from Hotel Indigo Suzhou Yangcheng Peninsula! Thank you for choosing Hotel Indigo Suzhou Yangcheng Peninsula. It is an honor to leave you with wonderful holiday memories. The hotel is located in Yunshan Lake Park, a "bird paradise and ecological wetland". It has a 270-degree panoramic lake view and the best view to watch the sunrise and sunset, creating a quiet place exclusively for vacation. The first-line wetland scenery, the four seasons are distinct and unique, and a large number of vegetation cover, just like a pure natural oxygen bar. Away from the hustle and bustle of the city, you can enjoy the warmth and healing brought by the natural scenery here. We have always been adhering to the inspiring and cordial service concept to provide guests with warm and meticulous service. The hotel is located in the Yangcheng Lake Tourist Resort, near Bicester Shopping Village, Huayi Brothers Movie World, Chongyuan Temple, NASCAR Club and other places to play. I look forward to your next stay. You can go there to experience it. We will continue to strive for excellence and continue to maintain our service quality and service enthusiasm to bring every guest a pleasant stay experience. Thank you again for your nomination and praise of Xiao Ding, a hotel employee. Crab season is coming soon. We sincerely look forward to your stay again and discovering more beautiful stories about our neighbors. "Crab, crab!" - Jack Li, General Manager of Hotel Indigo Suzhou Yangcheng Peninsula
Guest User
Parent-child Room
Stayed in Aug 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
This time I really enjoyed the ceiling of a parent-child hotel👍🏻 Recommendation reasons: ①About check-in--Last week, the hotel contacted and added the housekeeper on WeChat. Considering that we were with our baby, the hotel was very considerate to arrange early check-in for us, and arranged it in advance according to our requirements. The formalities were handled carefully and the check-in was smooth👍🏻 ②About food---There are not many types of breakfast, and the taste is satisfactory. As a breakfast, it is enough. There are several areas in the restaurant that are separated, so it doesn’t seem too crowded. Since Xiaobao can't eat for too long, I didn't try the hotel's restaurant's full meal this time. It's said to be good. I'll make up for it next time😊 ③ About service---The housekeeper mentioned above responded very quickly on WeChat, and his attitude was very friendly. He tried his best to meet our requirements, and the service feedback was very fast👏🏻 ④ About parent-child projects---The hotel is a real parent-child hotel, with indoor and outdoor swimming pools, indoor and outdoor playgrounds, and large green areas. It is close to Yunshan Lake Park, with a huge~~beautiful scenery. It couldn't be more friendly to preschoolers😍
Original TextTranslated by Google
6/11
Weixunjuejuezi
1 King Bed Standard Courtyard View
Stayed in Sep 2024
Other
14 reviews
5.0/5
Outstanding
Posted on Sep 10, 2024
🏖️Meet InterContinental Indigo and enjoy a quiet trip by the lake This accommodation experience really makes me praise InterContinental Indigo Hotel. The hotel's decoration style is grand and elegant. From the lobby to the room, every detail shows quality and style. As soon as you enter the hotel, you will feel happy. I have to mention the hotel's service attitude, which is really good. When I learned that I was worried that the team would disturb me, the hotel thoughtfully upgraded the villa room for me. This keen perception and timely response to the needs of guests makes me feel warm. The villa room is close to the lake. When you wake up in the morning, you can see the lakeside scenery. The breeze blows, bringing a fresh breath, making people feel extremely comfortable. Moreover, it is very quiet by the lake. There is no noise from the city, only the sound of nature, which allows people to completely relax. For someone like me who has poor sleep, it is a luxury and happiness to not wake up all night💤 🏊🏻♀️ The hotel's swimming pool also left a deep impression on me. The water is 1.3 meters deep, which is perfect for novice swimmers like me. Swimming in the pool is really an ultimate enjoyment. I spent an afternoon learning to breathe😄 The breakfast is delicious and there are many varieties. From Chinese dim sum to Western bread, from fresh fruits to hot porridge, everything is available. I like Hotel Indigo very much. The considerate service and unique decoration style make me love Hotel Indigo alone. Next time I plan to go to the newly opened Jinji Lake to experience it. I believe it will also bring me different surprises. In short, InterContinental Hotel Indigo is a very recommended hotel. Whether it is the decoration style, service attitude, or the surrounding environment, facilities and equipment, they are all first-class. If you are also looking for a quiet, comfortable and beautiful place to stay, then InterContinental Hotel Indigo is definitely your best choice.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Hotel Indigo Suzhou Yangcheng Peninsula and taking the time to share your stay experience and hotel photos in detail. The hotel is located in Yunshan Lake Park, a "bird paradise and ecological wetland". It has a 270-degree panoramic lake view and the best view to watch the sunrise and sunset, creating a quiet place for vacation. The first-line wetland scenery, the four seasons are distinct and unique, and a large amount of vegetation covers it, just like a pure natural oxygen bar. Away from the hustle and bustle of the city, you can enjoy the warmth and healing brought by the natural scenery here. I am very happy to know that you have learned a new skill in the hotel swimming pool. At the same time, I recommend you the hotel's popular check-in leisure activity-cycling around the lake. Yangcheng Lake Cycling Path is the first lakeside sightseeing and leisure bicycle path in Suzhou. It is also known as the "most beautiful bicycle path" and is a holy place for many cycling enthusiasts to relax and ride. The bicycle rental service at the entrance of the hotel is managed by Yangcheng Peninsula Tourism Resort and can be returned at 13 rental points throughout the peninsula resort. The hotel is committed to leading guests to be neighbors with inspiration and explore the dual-sided charm of Yangcheng, which is suitable for both movement and stillness. The hotel's "Cheng 16" restaurant has a unique design and decoration that matches the rich products of Yangcheng Lake. It uses local ingredients, freshly picked water crabs, caught lake crabs, Chinese food cooked in a Western way, and fully blends the flavors of the neighbors from appetizers to desserts, creating a new experience of crab tasting in the peninsula, making food no longer just a taste enjoyment, but also a visual feast. Yangcheng Lake hairy crabs are large and fat, with green shells and white bellies, golden claws and yellow hairs, and greasy meat. The crab season is coming soon, and we sincerely invite you to taste them together during your next stay. We sincerely look forward to your stay again and discovering more beautiful stories about our neighbors. "Crab, crab!" ——Michelle Zhou, General Manager of Hotel Indigo Suzhou Yangcheng Peninsula