Vienna International Hotel (Suzhou Railway Station North Square)

Vienna International Hotel (Suzhou Railway Station North Square) Reviews

Vienna International Hotel (Suzhou Railway Station North Square)

Building A, No.1588 Suzhan Road (World Trade Center), Suzhou, ChinaView Hotel Details
Vienna International Hotel (Suzhou Railway Station North Square)
Vienna International Hotel (Suzhou Railway Station North Square)Vienna International Hotel (Suzhou Railway Station North Square)Vienna International Hotel (Suzhou Railway Station North Square)
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Vienna International Hotel (Suzhou Railway Station North Square) Guest Reviews

4.7/5
Outstanding
1788 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(1788)
Positive reviews(1717)
Reviews with photos/video(181)
Easy to get around(267)
Classy environment(184)
Large rooms(141)
Close to train station(116)
Friendly front desk staff(110)
Delicious breakfast(48)
Perfect for business trips(26)
Lift was OK(10)
Negative reviews(71)
PEK LING
Business Room (Larger bed made up of two single beds)
Stayed in Dec 2023
Family
6 review
4.5/5
Great
Posted on Jan 3, 2024
bit of hiccups during check in but overall was good, good location which is like linked to train station. front desk staff was helpful. booked 3 rooms but unable to put us together, decent business room without fridge which needed for family traveller :-)
Response from Property: Thank you for your good comments. It is our greatest honor to be recognized by you, and it also gives us great motivation to continuously improve and innovate our service in the future. We look forward to your visit again, we will be at your service
FailonMendonca
Deluxe Double Room
Stayed in Jan 2023
Couples
52 review
4.2/5
Very Good
Posted on Jan 25, 2023
Good hotel. But cold and air conditioning not working well. Asked to fix, but not good solution. I recommend the hotel anyway.
Response from Property: Dear guests, thank you for your comments on the hotel! We are very sorry for your experience during your stay at the hotel. For your valuable comments, we will inform the relevant departments to improve the quality of service
ANDREY
Deluxe Double Room
Stayed in Jul 2023
Couples
4 review
3.5/5
Posted on Jul 25, 2023
Been woken up in the middle of the night by a man bashing to my door. Went to the front desk to complain and they didn't even apologize, not to mention just ignored the incident. No discount, no free breakfast after that. Whatever. Bad experience. 👎
Response from Property: Dear guest, thank you for your review of the hotel! We regret your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to your coming again!
Ozziek
Superior Double Room (No window)
Stayed in Feb 2023
Couples
17 review
5.0/5
Outstanding
Posted on Apr 1, 2023
Perfect hotel has all the features necessary for a good experience and travel close to the train station
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience during your busy schedule. Your satisfaction is the greatest encouragement and motivation for us. The hotel is located in the north square of the railway station, near Wanda Plaza, with convenient transportation. There is subway line 2 within 5 minutes of going out, and line 2 can reach the famous Millennium Old Street Shantang Street within 10 minutes. Line 2 transfers to line 1 and directly reaches the Oriental Gate of Qiuku Building, Chengpin Bookstore, and the beautiful Jinji Lake, There you can experience the modern Suzhou. Here, I would like to gently tell you that our hotel has meeting rooms and restaurants, and the environmental effect is still good. We look forward to your coming again!
Traveler LH
Superior Double Room (No window)
Stayed in Jan 2023
Couples
32 review
4.7/5
Amazing
Posted on Apr 19, 2023
Standard Vienna level. Rooms tidy clean, affordable price, very close to the train station.
Response from Property: Get your approval, no matter how much effort Xiao Wei will feel very happy! With your support, Vic's mood is even more beautiful than the weather today!
LuckyLaowai
Business Room (Larger bed made up of two single beds)
Stayed in Jan 2023
Friends
9 review
4.5/5
Great
Posted on Jan 26, 2023
Very confidently located next to a train station, location makes it easy to get around.
Response from Property: Thank you so much! Your comments like Sunshine and rain moisten my heart, Love You Oh, I only on behalf of the hotel to express the most sincere wishes to you
WING KHONG
Superior Double Room (No window)
Stayed in Jan 2023
Other
9 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Excellent facility and location is excellent. Highly recommended.
Response from Property: Thank you so much! Your comments like Sunshine and rain moisten my heart, Love You Oh, I only on behalf of the hotel to express the most sincere wishes to you
Guest User
Superior Double Room (No window)
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jul 18, 2023
设施:ok 卫生:ok 环境:ok 服务:都ok
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
6 review
4.2/5
Very Good
Posted on May 4, 2024
very nice
Guest User
Deluxe Double Room
Stayed in Jan 2022
Friends
4 review
4.2/5
Very Good
Posted on Jan 13, 2022
I loved everything besides the fact it wasn’t in a perfect location ( For me)
Response from Property: Dear guest: Hello! I am very glad that you choose to stay at Vienna North Plaza Hotel Suzhou. The hotel is located in a prosperous area, with the liveliness and convenience of the city. The buffet breakfast in the hotel is rich in variety and delicious! Home is a sheltered harbor and warm A small nest is a corner of warm body and mind. Love is home. The hotel always hopes to use its own caring and warm heart to become the home away from home in your heart, and look forward to your next homecoming!
Ebz
Superior Double Room (No window)
Stayed in Jan 2022
Friends
11 review
4.7/5
Amazing
Posted on Mar 3, 2022
Service is great. Location is great.
Guest User
Superior Double Room (No window)
Stayed in Jul 2021
Couples
2 review
5.0/5
Outstanding
Posted on Sep 22, 2021
Great location. Right opposite the train station.
Guest User
Deluxe Double Room
Stayed in May 2024
Business travellers
7 review
1.5/5
Posted on May 15, 2024
1. False information, defrauding customers. I booked a deluxe king-size bed, which showed 2 breakfasts, but the restaurant refused to acknowledge it and asked me to contact the front desk. 2. The service attitude was extremely poor, and the front desk waitress (whose ID card was probably FO197 or 179) refused to handle it. I was asked to call the platform, but she said the system didn't have it, which was extremely arrogant. It's ridiculous that the service level of Suzhou, a so-called civilized city, is at this level.
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Guest User
Superior Double Room (No window)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 8, 2024
It is very close to Suzhou Station, about 300 meters away, and easy to find. The room is very clean and large, and there is also an office area inside. It is very suitable for couples or families. I will stay there again next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for taking the time out of your busy schedule to share your stay experience. Your satisfaction is the greatest encouragement and motivation for us. The hotel is located in the North Square of the Railway Station, close to Wanda Plaza, with convenient transportation. It takes 5 minutes to get to Metro Line 2, and 10 minutes to reach the famous thousand-year-old street Shantang Street on Line 2. Transfer from Line 2 to Line 1 to directly reach the Oriental Gate of Qiuku Building, Eslite Bookstore and the beautiful Jinji Lake, where you can feel the modern Suzhou. I would also like to tell you that our hotel has conference rooms and restaurants, and the environment effect is still good. I look forward to your visit again!
Guest User
Superior Double Room (No window)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
It's quite comfortable. It will still be my first choice if I come to Suzhou next time. The service attitude of the lady at the front desk is also very good and professional.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Suzhou Vienna North Plaza will be the most beautiful, warmest and most unique one in your memory! Come back often and I wish you all the best!