No.888 Luxin Avenue, Fenhu High-tech Industrial Development Zone, Wujiang District, Suzhou, Jiangsu, ChinaSee Hotel Details
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1 night
Reviews from Real Guests
9.7/10
Excellent
2956 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.8
Amenities9.7
Service9.7
Cleanliness9.8
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All reviews(2956)
Positive reviews(2949)
Reviews with photos/video(920)
Perfect for kids(328)
Secluded lake view(250)
Delicious buffet(245)
Clean pool(173)
Great swimming pool(173)
Tasty dinner(142)
Has play area for children(141)
Negative reviews(7)
The Nattily
Premier Double Room
Date of stay: Apr 2025
Solo traveller
2 reviews
8.0/10
Very Good
Posted on May 29, 2025
Nice location next to the lake , I stayed in a corner room with nice view, even the staffs were not that much English speaking but they tried to help as much as possible. The Chinese restaurant was also nice , the food was awesome, I also tried the buffet dinner which quite satisfied for the variety foods and tastes
Response from Property: 親愛的賓客:您好!非常感謝您的支持與信任,蘇州知音温德姆至尊酒店用温暖與真誠對待每一位客人!我們將繼續秉承“全心全意,讓您快樂!為您創造美好生活”的服務理念,為每一位到訪的朋友提供温暖而細緻的高品質服務。期待與您的再次相聚!
Uri Kh
Superior Room (2 Beds)
Date of stay: May 2025
Business traveller
30 reviews
10/10
Outstanding
Posted on Jun 5, 2025
Very good hotel
Great location
Very good breakfast
Recommended
Response from Property: 尊敬的賓客您好!非常感謝您入住蘇州知音温德姆至尊酒店並與我們分享您的入住體驗。作為國際知名的品牌酒店,我們為您提供的不僅衹是住宿,我們更希望帶給您的是物超所值的尊享服務和尊貴體驗,我們將不斷的提升酒店的產品,確保為每一位客人打造在異地的第二個家。我們也將繼續保持熱情的服務和優秀作風,並不斷改進,力求為您帶來更好的體驗。禮遇客人,更關愛您
Guest User
Executive Double Room
Date of stay: Mar 2025
Couple
1 reviews
10/10
Outstanding
Posted on Apr 29, 2025
Great services. Highly recommended!
Response from Property: 親愛的賓客:您好!非常感謝您的支持與信任,蘇州知音温德姆至尊酒店用温暖與真誠對待每一位客人!我們將繼續秉承“全心全意,讓您快樂!為您創造美好生活”的服務理念,為每一位到訪的朋友提供温暖而細緻的高品質服務。緣邂逅在城市的中軸網上,願知音成為您在這美麗吳江駐足的温暖之家!期待與您的再次相聚!
Guest User
Superior Room (2 Beds)
Date of stay: Sep 2023
Family
22 reviews
7.5/10
Posted on Oct 4, 2023
The staff at the Wyndham was very nice. The breakfast food was quite good, and our room was spacious and clean. The beds were super comfortable. The hotel is on a nice lake with good views and walking or biking paths. The hotel has tandem bikes available to borrow.
Other than the lake, there aren't a lot of options of things to do in the area, so come only if you're looking for a quiet getaway. There are some good Chinese restaurants nearby.
The swimming pool is very, very cold. They should consider heating the pool, our kids were hoping to do a lot of swimming but couldn't stand being in the pool for very long. There was also some noise each night we were there--families being noisy in the hallway or music playing (not sure if it was from the street or from an event at the hotel). It got quiet each night by 9:30pm.
Lastly, the rooms have several lights that come on with a motion sensor around the entryway and bathroom. This sounds like a nice idea but it is terrible for those who actually sleep in the room. Every time someone gets up at night to go to the bathroom, the lights go on--very annoying.
Response from Property: Dear guests, thank you for choosing Wyndham Grand Suzhou Fenhu. About the water cooling of the swimming pool, the noise of the room and the problem of the sensor light that you mentioned. We will feed back to the relevant departments and urge them to make rectification. Look forward to seeing you again.
M17016****
Deluxe Lake-view Queen Room
Date of stay: Apr 2025
Couple
2 reviews
10/10
Outstanding
Posted on May 18, 2025
The hotel has a good environment, the room faces the lake view, the bathroom and washing area are separated into dry and wet areas, it feels very comfortable to live in, Xiao Xu's service is very good~ Let's talk about the hotel's catering, it deserves five stars, the buffet breakfast and buffet dinner are relatively rich, and there are also Suzhou characteristics, I will come again next time. 
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6/12
Response from Property: 親愛的賓客:您好!非常感謝您的支持與信任,蘇州知音温德姆至尊酒店用温暖與真誠對待每一位客人!我們將繼續秉承“全心全意,讓您快樂!為您創造美好生活”的服務理念,為每一位到訪的朋友提供温暖而細緻的高品質服務。緣邂逅在城市的中軸網上,願知音成為您在這美麗吳江駐足的温暖之家!期待與您的再次相聚!
Chunfengshiliguisanqiu
Deluxe Lake-view Queen Room
Date of stay: Apr 2025
Family
9 reviews
10/10
Outstanding
Posted on May 11, 2025
The hotel is in a prime location, with large rooms and a beautiful lake view. The bathroom is separated into dry and wet areas and has a reasonable layout. There are charging piles in the underground garage and plenty of parking spaces. Account manager Xu Bo is enthusiastic and always answers questions. The recommended surrounding attractions are beautiful, which made our trip worthwhile and we had a perfect holiday. Thumbs up for Xiao Xu! I will choose to stay here again when I come to Fenhu next time.
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6/10
Response from Property: 尊敬的賓客您好:非常感謝您下榻蘇州知音温德姆至尊酒店,我們重視每一位賓客的入住體驗,謝謝您願意分享您的入住體驗,您是我們的最重要的角色-客人,您細緻的點評每個點,每個細節我們都很重視,期待您再次入住我們酒店,給您不一樣的入住體驗,我們衷心期待您的再次光臨。
Mumudechaochao
Superior Double Room
Date of stay: Apr 2025
Travelling with friends
8 reviews
10/10
Outstanding
Posted on May 8, 2025
This time I came here on the recommendation of my friend. It is really nice here. From the warm reception of Miss Han when I checked in to the comfortable and hygienic accommodation environment, everything is great. Not to mention the food and beverage, it is really the best in Fenhu, from the rich breakfast to the exquisite lunch, we all think it is very good. Next time I will bring my friends here. Recommend it.
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6/9
Response from Property: Dear guests, hello! Thank you very much for staying at Wyndham Grand Suzhou and sharing your experience with us. As an internationally renowned brand hotel, we provide you with more than just accommodation. We hope to bring you value-for-money exclusive services and distinguished experiences. We will continue to improve the hotel's products to ensure that every guest can feel like they are at home in a foreign land. We will also continue to maintain our enthusiastic service and excellent style, and continue to improve to bring you a better experience. Treat guests with courtesy and care for you more
E0998****
Executive Double Room
Date of stay: Apr 2025
Family
11 reviews
10/10
Outstanding
Posted on May 3, 2025
I was a little skeptical when I searched and found that this hotel had a score of 4.9, but after checking in, I still gave it a full score without hesitation. Just like this hotel never hesitates to provide guests with good service, in many aspects, it really doesn't care about pennies. For example, guests will be given ice drinks, hot drinks and snacks in the lobby. For example, the baby who stays in will be given a cute check-in toiletries package. For example, if the height exceeds the standard, the restaurant will not force the difference, and will rent bicycles to guests. The road around the lake is also clearly stated in advance... and so on and so forth. Facilities: Although the hotel is a bit old, it is well maintained. Hygiene: Generally very clean, no thunder. Environment: Let's talk about what parents and families can do when staying. The surrounding area is mainly various ancient towns. It is really a good experience to enter Xitang Ancient Town at 8:30 in the morning. Those who like bars can also relax in the evening. In addition to the ancient town, we studied nearby parks suitable for parents and children: Tongli Lake Wetland Park, 20 minutes drive. Children's forest exploration, wetland museum, karts, etc. There are not many people and parking is convenient. (But it is a long way from the city center, 1 hour by car, which is acceptable)
Service: The ladies at the front desk are very patient, and any problems are handled and arranged from the perspective of the guests. Special thanks to Xiao Yin for making our two adults and two children stay so comfortable. We will come again next time we come to Suzhou.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your positive evaluation of the Wyndham Grand Suzhou Zhiyin. Located in the Fenhu High-tech Zone in Wujiang District, Suzhou, the hotel is surrounded by lakes on three sides, boasting a prime location and a vibrant ecological environment. The surrounding ancient towns are all within a 30-minute drive. Our entire staff looks forward to welcoming you back with the utmost dedication. We are constantly striving to improve our services and hope you will return to enjoy a unique stay!
80houtangqiqi
Deluxe Lake-view Queen Room
Date of stay: Apr 2025
Family
30 reviews
10/10
Outstanding
Posted on May 2, 2025
There were people everywhere during the May Day holiday, but I didn't want to stay at home, so I chose this Suzhou hotel closest to Shanghai!
I checked in before 2 o'clock, which was very convenient and fast. I also gave a doll when I brought my baby!
The hotel package on Ctrip, with a buffet dinner, is very cost-effective! Although the buffet dinner does not have too many varieties of dishes, it is still a "hard product", and each person has half a small green dragon! The rest are all-you-can-eat, and there are even red wine and cocktails😄
Manager Yin's service is thoughtful. If you have any needs, just tell Manager Yin and he will get it done immediately!
The children's playground is a little small, and it's no problem for children to discharge for an hour. There seem to be more children coming to swim!
The breakfast is not bad, and I like Suzhou-style soup noodles very much!
The room is quite large, not only is the dry and wet separated, but the toilet and shower are also separated, and there is a cloakroom! Overall, it's a good hotel. Although there are many people on May Day, it does not affect the experience, and the price is also OK!
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6/7
Response from Property: 親愛的賓客:您好!非常感謝您的支持與信任,蘇州知音温德姆至尊酒店用温暖與真誠對待每一位客人!我們將繼續秉承“全心全意,讓您快樂!為您創造美好生活”的服務理念,為每一位到訪的朋友提供温暖而細緻的高品質服務。緣邂逅在城市的中軸網上,願知音成為您在這美麗吳江駐足的温暖之家!期待與您的再次相聚!
Xushengjiang🍺
Superior Double Room
Date of stay: Mar 2025
Other
8 reviews
10/10
Outstanding
Posted on May 7, 2025
On the way to Yixing, we stopped at Wujiang, Suzhou. The room was large and fully functional. There are some ancient towns around. There is an artificial lake downstairs where you can take a walk. Many stalls will open at night for convenient living. Parking is free and it is recommended to park on the ground. There is a Cantonese meal for two for dinner. The price is high and the taste is very good, but it is less than 300. The lobby manager Xiao Xu is enthusiastic and took us to visit the lobby and executive lounge.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, hello! Thank you very much for staying at Wyndham Grand Suzhou and sharing your experience with us. As an internationally renowned brand hotel, we provide you with more than just accommodation. We hope to bring you value-for-money exclusive services and distinguished experiences. We will continue to improve the hotel's products to ensure that every guest can feel like they are at home in a foreign land. We will also continue to maintain our enthusiastic service and excellent style, and continue to improve to bring you a better experience. Treat guests with courtesy and care for you more
D2021****
Superior Double Room
Date of stay: Mar 2025
Other
10 reviews
10/10
Outstanding
Posted on Apr 30, 2025
We have lost count of how many times we have stayed at this hotel since it opened in 2018. The main reason is that it is very cost-effective. The surrounding area is Daqudang and Fenhu Lake, and the environment is beautiful. The rooms are fully equipped. Each room is equipped with a large round table for guests to play cards and have fun in the room. If you need a stool, you can send it with a phone call, which is very convenient. There are ground and underground garages for parking, so parking is worry-free. There are free drinks and bottled mineral water in the lobby for guests to use. The lobby manager Xiao Yin is very warm and thoughtful. If guests need help, they can basically get it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您入住蘇州知音温德姆至尊酒店並與我們分享您的入住體驗。作為國際知名的品牌酒店,我們為您提供的不僅衹是住宿,我們更希望帶給您的是物超所值的尊享服務和尊貴體驗,我們將不斷的提升酒店的產品,確保為每一位客人打造在異地的第二個家。我們也將繼續保持熱情的服務和優秀作風,並不斷改進,力求為您帶來更好的體驗。禮遇客人,更關愛您
M224032****
Deluxe Lake-view Queen Room
Date of stay: Mar 2025
Couple
20 reviews
10/10
Outstanding
Posted on Apr 20, 2025
Whether it is from the service, catering or environment, it is a home-like experience.
The hotel room is clean and comfortable, and the lake view room is enough to take in the beautiful scenery. The rippling lake during the day and the lights at night complement each other. During the stay, I experienced the hotel's buffet breakfast and buffet dinner, which are of high quality and enthusiastic service attitude. For dinner, there is a small green dragon for each person, a variety of barbecue, Hong Kong-style dim sum, Chinese stir-fry, seasonal vegetables, dessert cakes, sashimi seafood, etc., and drinks are also cocktails and wines. There are many kinds.
I would like to mention that the desserts here are very delicate. It can be seen that the chef is quite accomplished in shape and taste. It is the kind of just right taste, sweet but not greasy.
The manager is very good. Because of the rush to catch the bus, he helped me arrange a late check-out, so I don’t have to wait at the station.
It was a wonderful experience. If you come here next time, continue to choose here!
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6/9
Response from Property: 親愛的賓客:您好!非常感謝您的支持與信任,蘇州知音温德姆至尊酒店用温暖與真誠對待每一位客人!我們將繼續秉承“全心全意,讓您快樂!為您創造美好生活”的服務理念,為每一位到訪的朋友提供温暖而細緻的高品質服務。期待與您的再次相聚!
Meiyounichengyebeizhanyong
Deluxe Lake-view Twin Room
Date of stay: Mar 2025
Other
12 reviews
10/10
Outstanding
Posted on Apr 20, 2025
The hotel is only a dozen kilometers away from Suzhou South Railway Station, and it is not easy to get stuck in traffic. It is not far from Tongli Ancient Town, Xitang Ancient Town, and Jinxi Ancient Town. The room design is relatively reasonable, and the bathroom and washroom are in two spaces so that they can be undisturbed. The bathroom also has a separate washbasin that is inductive. The glass next to the bathtub can be misted or transparent. The design is more humane.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you very much for staying at Wyndham Grand Suzhou and sharing your experience with us. As an internationally renowned hotel brand, we provide you with more than just accommodation. We also hope to bring you value-for-money exclusive services and distinguished experiences. We will continue to improve the hotel's products to ensure that we create a second home for every guest. We will also continue to maintain our enthusiastic service and excellent work style, and keep improving to strive to bring you a better experience. Treat guests with courtesy and care for you
cici****
Deluxe Lake-view Twin Room
Date of stay: Mar 2025
Family
18 reviews
10/10
Outstanding
Posted on Apr 19, 2025
Very satisfied
First time staying at this hotel
Very close to Shanghai, just over an hour's drive
Convenient parking at the door
The Ctrip group voucher includes a buffet dinner, and the lobby manager Xiao Yin helped to communicate and solve the problem, thank you very much! The hotel's service is very good overall, the buffet restaurant has a rich variety of dishes, and the service is also very good. The overall experience is great! It is a humane hotel. I will come again next time if I have the chance
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you very much for your support and trust. Wyndham Grand Suzhou Zhiyin Hotel treats every guest with warmth and sincerity! We will continue to uphold the service concept of "wholeheartedly, making you happy! Creating a better life for you" and provide warm, meticulous and high-quality services to every visiting friend. Looking forward to seeing you again!
_M1391725****
Deluxe Lake-view Queen Room
Date of stay: Mar 2025
Family
1 reviews
10/10
Outstanding
Posted on Apr 22, 2025
After being introduced by a friend, I booked Suzhou Zhiyin Wyndham Hotel. The whole family traveled together. The hotel is a five-star hotel with a great environment. It includes buffet dinner and breakfast. The variety is very rich and the ingredients are fresh. The family members are very happy to eat.
Special praise and thanks: Manager Xu of the front desk housekeeping department, who is warm and hospitable, returned the lost rings and hats personally, and deserves praise! 👍🏻👍🏻👍🏻
Recommend everyone to stay. There is a lake next to the hotel. It is very pleasant to ride a bicycle around the lake~😊
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for staying at Wyndham Grand Suzhou. We value the stay experience of every guest. Thank you for sharing your stay experience. You are our most important role - the guest. We attach great importance to every point and every detail of your detailed comments. We look forward to your staying in our hotel again and giving you a different stay experience. We sincerely look forward to your visit again.