Grand Hotel Surabaya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

Grand Hotel Surabaya

Jl. Pemuda No.21, Embong Kaliasin, Kec. Genteng, Surabaya, East Java 60271, Indonesia
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Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.Show More
We Price Match
hotel overview picture
3.5/5Location: 4.1
All 44 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolParkingFreeAirport Pick-up ServiceBarRestaurantCafé24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Juanda International Airport
(18km)
Train: Surabaya Gubeng Train Station
(780m)
Train: Surabaya Pasar Turi Train Station
(3.7km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room-Smoking
8

Deluxe King Room-Smoking

1 King bed
Has window
Smoking Permitted
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
Check Availability
Deluxe Twin Room-Smoking
9

Deluxe Twin Room-Smoking

2 Single bed
Has window
Smoking Permitted
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
Check Availability
Executive Room
9

Executive Room

1 Queen bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
Check Availability
Junior Suite Room
11

Junior Suite Room

1 King bed
Has window
Smoking Permitted
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
Check Availability

Guest Reviews(44)

3.5/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3
  • Location4.1
  • Service3.6
Julian
February 15, 2024
A very large room with a comfortable bed Not too far from the Railway Station.
WS Wardhono
July 9, 2022
If you don't mind hotels with old nuances and so-so service... Then this hotel might be the right choice. A few useful tips for you: order from the application with the lowest rate, choose the lowest class, do not order the service with breakfast, most importantly ... Lower expectations as low as possible Plus: the price is very cheap, the publish-rate is even cheaper than some apps. Their lowest class (July 2022) is only 270k, 290k with breakfast (usually fried rice delivered to each room). The location is right in the heart of Surabaya, next door to Plaza Surabaya, Surabaya Square, Submarine Monument, and 5 minutes walk from Gubeng Lama Station. And oh yeah, each of their rooms is equipped with a bathtub. Minus: some of the interiors seem gloomy and many are already dull. The swimming pool is so-so, but not child-friendly, the shallowest part is 1.2 m and there is no clear barrier with the bottom of the pool sloping to a depth of 1.9 m, so parents who invite their children to swim here must really accompany and ensure children just play along the stairs to enter the pool. Coffee, tea and toiletries provided are only for one person each, except for two towels which look very dull. The choice of food is very limited, the additional menu offered is very expensive, it's better to order online service Two notes that bothered me quite a bit; 1. A sizeable tax arrears sticker on the front window of the hotel. With the pandemic conditions getting better, I hope you recover quickly and get over it... 2. In the morning I was about to go to the swimming pool, access was still closed, it didn't really matter, the receptionist responded quickly, it's just that at that time there were several young people from nowhere, I can confirm that they were not hotel guests, talking very noisy , two of which smoked from the lobby all the way down the hall to the pool without noticing the surroundings. One of the youths who previously smoked, still wearing trousers and a t-shirt, entered the swimming pool, then used soap in the pool. Enough to take away my mood
Fatchur Syz
December 9, 2023
Nyaman strategis bgt
Isa
February 9, 2023
Staff ramah, hotel nyaman
AdiSupriadi
March 6, 2024
Bagus
붉은발슴새
March 15, 2024
This hotel is terrible. I came here to catch a flight to Lombok. Since the time was unclear, I was going to take a shower and close my eyes. As for toilets and bathrooms, you have to give up these things. It was messy.
Original TextTranslation provided by Google
nhw
February 4, 2024
Very disappointing, didn't match expectations, didn't match what was in the photo. Very unfortunate, 3 star class, cleanliness is very bad, lots of plates scattered in the hallway. The rooms are also bad. Hopefully there will be increased cleanliness, so as not to disappoint customers.
Original TextTranslation provided by Google
LilyYang888111
January 14, 2024
It's really hard to describe this hotel in one word. If you say it's high-end, some things are unsatisfactory, and if you say it's low-end, it's still high-end. The location is very good. The room is quite spacious and has a bathtub where you can take a hot bath. I was not satisfied with the breakfast. Although it was delivered to the room, it was relatively simple and there were no fruits or drinks. If you want to take a bath, you can come, because there are still very few bathtubs at the same price.
Original TextTranslation provided by Google
Rita
January 6, 2024
strategic location, close to Plaza Surabaya, Alun-alun and also Grand City, the cleanliness of the bathroom was a bit surprising because I thought it was clean, but the room was nice and clean
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 13:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 100
Set in a prime location of Surabaya, Grand Hotel Surabaya puts everything the city has to offer just outside your doorstep. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, convenience store, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Surabaya has to offer are three great reasons you should stay at Grand Hotel Surabaya.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Restaurant
This restaurant has no formal name
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Grand Hotel Surabaya?

Prices at Grand Hotel Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Hotel Surabaya?

The closest airport is Juanda International Airport. It is 18.05km from the hotel and approximately a 37minutes journey by taxi.

What are the check-in and check-out times at Grand Hotel Surabaya?

The check-in time is after 14:00 and the check-out time is before 13:00.

Does Grand Hotel Surabaya provide airport transfer services?

Yes, Grand Hotel Surabaya provides airport transfer services.

What amenities and services does Grand Hotel Surabaya have?

Grand Hotel Surabaya has the following amenities and services: Parking, Indoor Swimming Pool, Outdoor Swimming Pool.

Does Grand Hotel Surabaya have a swimming pool?

Yes, Grand Hotel Surabaya has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Grand Hotel Surabaya have fitness amenities?

No, Grand Hotel Surabaya doesn't have fitness amenities.

Does Grand Hotel Surabaya provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Grand Hotel Surabaya have non-smoking rooms?

Please view the hotel listing for details.

Does Grand Hotel Surabaya provide breakfast?

Yes, Grand Hotel Surabaya provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport23.7KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station0.78KM
Average Price FromSGD38
Hotel Star Rating3