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Recommended Surabaya Hotels

Check out our selection of great hotels in Surabaya.

5 star

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Business travel

Garden Palace Hotel
4/5252 Reviews

Garden Palace Hotel

Surabaya|0.13km from downtown
We hesitated at first to stay in this hotel. It's an old hotel (started to be built in 1979) and the building's exterior looks so shabby. The hotel was affected by Covid-19, too, so we know to not set the bar too high for this hotel. Well, when we arrived at the lobby, we could really see the 90's vibes, glamorous hotel at that time. Check in was easy and fast, and surprisingly there were still so many employees working for this hotel. This place was more alive than I thought it would be. The room was good, not exquisite but I can see that it was designed well and was very nice initially. The AC worked well, hot water and water pressure were nice, but the bathroom door was jammed. And the bathtub had black stains (or maybe chipped). The sheets, blanket, and towel all had some stains but I'm sure they were all washed clean. The pillow smelled bad, like musty or damp, but we asked to be replaced and got the fresh ones. Amenities were just okay. No slippers, soap and shampoo were very standard, but they provided a safe deposit box, electric kettle, and coffee/tea. The view outside was amazing, we could see the heart of Surabaya from above, sitting in the japanese-styled chairs. Bed was nice, too. We slept soundly. Breakfast was great, surprisingly! We expected nothing, but turned out there were many varieties of the food, and they were all pretty good. From western to Indonesian, all great. I was happy to see all the employees there, like things are finally getting normal again. The visitors were a lot, too. I'm so relieved that they were doing great ❤️
Ascott Waterplace Surabaya
4.6/565 Reviews

Ascott Waterplace Surabaya

Surabaya|8.62km from downtown
Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00

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Breakfast

Bumi Surabaya City Resort
4.6/551 Reviews

Bumi Surabaya City Resort

Surabaya|0.9km from downtown
Nestled in an enviable location, this hotel has rightfully earned its popularity among locals. Upon arrival, we were greeted by a team of amiable staff who extended a warm welcome. The breakfast buffet was exceptional, and we highly recommend trying the in-house nasi goreng. The spacious rooms, while lacking in some amenities, were otherwise comfortable. However, we did notice a slight odor of dampness and dust that was slightly unpleasant. One minor quibble we had was with the lighting - the dimming lights were not strong enough to provide sufficient illumination, especially after sunset. Additionally, we were disappointed to find only one pair of slippers provided in the room despite booking for two guests in each of our two rooms. Was this a cost-cutting measure? Our biggest issue arose when we arranged for the hotel's car service to take us to the airport upon departure. The driver first dropped off our parents at the domestic terminal, but it wasn't until later that he informed us of an additional charge to take us to the international terminal - despite the short distance between them. We had already paid a premium for the hotel's chartered car service, and it was disappointing that the driver did not disclose this additional charge upfront. While we understand the importance of profit margins, we believe it's essential to prioritize transparency and honesty with guests. Overall, this hotel was a decent choice for the price we paid. Despite the minor drawbacks, we enjoyed our stay and appreciated the friendly staff and excellent breakfast.

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Family friendly

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Hotels near Popular Attractions in Surabaya

Check out these hotels located near popular sights in Surabaya

Tunjungan Plaza

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Grand City Convention And Exhibition

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Riverside Kalimas Keputran

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Heroes Monument

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Reviews for Surabaya Hotels

Looking for hotels in Surabaya? Get inspired by reviews from real travellers.
Great Diponegoro Hotel Surabaya
4.4/584 Reviews
Didn't know what to expect, I booked one night. Boy, how regretful I was. Wish I stayed longer. Bed & pillow were super comfortable. And the surprise? BOLSTER...! I immediately feel at home & indeed, I slept like baby. AC was okay, but the hot water pressure was consistently great, and it made my ritual of hot shower before going to bed perfectly kept. One thing I noticed is how the attention to detail is given to ensure the cleanliness is kept around the clock. 4 times I went to the public toilet and the seat is ALWAYS dry and clean. Yes, I have an serious case of OCD & yet I can't fault the cleanliness. Although a bit dark in Reception desk, Putri the receptionist is always eager to assist. The others need to learn from her professional hospitality attitude. Lobby is small but functional. The Hall meeting room is spacious. My meeting arrangement was easily accommodated and professionally well taken care of by Freshi Moreno. A big thank you for extending your flexibility toward my changing meeting arrangement need. Breakfast selection was varied & satisfying but the group's loud chatters turned off my appetite slightly. Location is great, rate is affordable but at product this good it should've fetched a few more rupiah. Concussion: Stay here. Period. Highly recommended.
Pakis Residence
4.5/52 Reviews
Air panas fungsi terus, Handuk cuma satu, Lampu tidur tidak bisa dimatikan, Dapat free mineral water 2 botol, Parkir motor roda 2 tidak teduh, Lokasi strategis., Ac dingin bagus.
Mooi House by Ziri
4.2/584 Reviews
Good hote, good price, good experience, good service, thankyou
Hotel New Coklat
3.9/59 Reviews
The location is close to the Grand city and also close to the gubeng station, for the service is very good, the room is cleaned a day,
Capital O 3198 Sukomanunggal Inn
5/51 Reviews
rekomended
Batiqa Hotel Darmo - Surabaya
4.6/563 Reviews
Great Budget hotel and must say best within its class. The room is clean, not that big but has everything we need. The bed is clean and comfortable all of us had a really good rest. Good room temperature and big window. Staff was also polite and accomodating.

Frequently Asked Questions

Hotels Quick Overview

Highest PriceS$ 229
Lowest PriceS$ 8
Number of Reviews14,614
Number of Hotels2,726
Average Price (Weekdays)S$ 45
Average Price (Weekends)S$ 47

More About Surabaya

Book your hotel on Trip.com for an amazing travel experience. Book hotels in Surabaya via the Trip.com website or app, it's easy and hassle-free. Located in Indonesia, Surabaya is a well-known and vibrant city. While traveling to Indonesia, Surabaya is one of the most popular destinations.

Every day, travelers worldwide arrive at Juanda International Airport to start their vacations and business trips in Surabaya. If you don't want to take a flight, coming to Surabaya by train is a good choice as well.

You don't have to worry about accommodations when traveling to Surabaya. Here, there are more than 288 hotels for you to choose from. The local average price is 28 SGD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 11 five-star hotels in Surabaya at an average price of 77 SGD per night. There are 22 four-star hotels in Surabaya at an average price of 51 SGD per night. There are 107 three-star hotels in Surabaya at an average price of 29 SGD per night. There are 76 two-star hotels in Surabaya at an average price of 20 SGD per night. Surabaya has many well-known chain hotels which are suitable for both business trips and vacations. Novotel is the most popular brand among tourists. Those who favor Novotel can choose a hotel under its name. The Alana Surabaya in Surabaya is a favorite among Trip.com users. Many tourists also stay at Hotel Ciputra World Surabaya.

In the city center of Surabaya, you'll have easy access to Monumen Bambu Runcing, Joko Dolog Buddhist Statue, Grahadi Building. You can choose attractions in Surabaya that are perfect for a weekend getaway, such as Bromo Solution. The most popular attractions for tourists in Surabaya are Sampoerna Museum, Surabaya Zoo, Bumiland Mulia Tour.

Average Temperature

• January to March: 29.75°C during the day, 25.98°C at night

• April to June: 29.58°C during the day, 25.95°C at night

• July to September: 29.23°C during the day, 24.94°C at night

• October to December: 30.57°C during the day, 26.1°C at night

Average seasonal Rainfall

• Spring: 295.0 cm

• Summer: 147.0 cm

• Autumn: 18.0 cm

• Winter: 123.67 cm

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