Business Hotels in Surabaya

I stayed in Heritage studio room 58. The ambience of hotel gives you a feeling like you are Royalty and stay in this Heritage hotel with a history of Indonesia’s freedom era takes you back to the old times. It’s better to stay in Hotels like these which are historic yet have every modern gadgets in the rooms. It’s an experience which can’t be described in words. The Garden outside your rooms and a tea/ coffee in morning sitting in the bench in Garden makes life pause. There are many hotels in the vicinity but they are all standard hotels like Double Tree, Four Points Sheraton which are Urban new age hotels but very corporate types. It’s ok to break out sometime to explore hidden gems like these. Coming to Surabaya and not staying in Hotel Majapahit is a crime. Smooth check in and check out process. Very courteous house keeping staff, concierge and reception. From the maintenance standpoint doesn’t look a bit like it’s 100+ years old construction. Maintained so well and the furniture in the room gives you the vibes of history yet are so artistic. Do explore this extra ordinary Hotel in middle of a bustling street. A stroll in the night will boost up your mood. 100% staying in this hotel again whenever I come to Surabaya.

The experience was good but somewhat marred by an experience at the Chinese restaurant Fu Xiang Hai. Its a great restaurant with wonderful staff and food. But for some reason as hotel guests we were not entitled to any discount, because we booked the room through trip.com? No one could give us a reason other than ”the hotel reception' said so. This was really disappointing as we had decided toneat there as we're guests in the hotel.

My stay at the Shangri La Surabaya was nice. I visited for two nights on business. Before I arrived, they had arranged transport from the airport which was incredibly efficient and easy. When I arrived, I was given a room on the 17th floor which is the top floor. It wasn't bad but could do with some updates to make it look more modern. The bed was comfortable and a good size, although there were a few scuffs here and there. The bathroom was small but had all of the essentials that you would need - however, both the shower door and floor could have been cleaned to a higher standard. The hotel is located in central Surabaya which made it easy to access shops and restaurants nearby. I had access to their Horizon Club lounge on the 12th floor that offers delicious breakfast service with nice views of the city skyline. Overall, my stay at Shangri La Surabaya was very enjoyable and I wouldn't hesitate to recommend it to anyone else who's looking for something luxurious yet budget friendly in this part of Indonesia. The service provided by staff was top-notch and they did an amazing job making sure my stay went smoothly all throughout my visit. The gym and pool are nice features if you want to sweat and relax

This hotel has been used to be very good in service and facilities, but now it has become less tidy with peeling walls, untidy corridors, less varied and less interesting breakfast menu. The musty smell in the hotel environment and the stench if not managed properly in the future. Thank you

Frie day staff, convenient to the mall. Well appointed rooms although sound proofingnqith neighbouringneoom can be improved. Couldn't talk normally in the room due complain by an extremely sensitive neighbouring room guest. I could hear him especially his closing and opening of doors but he had to complain about my normal volume discussion in the room.

Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00

Acceptable standard as a HIExpress. Room is average size, bathroom a little small and towels looking a little tired. Got a lousy view though, looking out to a roof with ladder for workers to climb to the water tank. Had to draw the curtain most of the time. Breakfast was better than the usual grab-and-go, which they also provide beside the buffet spread. Customer service from the staff was good. All very polite. Laundry facilities was pay per use. Some meeting rooms available. Easy to call ride hailing.

This new hotel is located on heart of Surabaya city. The hotel is clean, comfort and the hotel staffs is really friendly and helpful. There's a lot of 24hours fastfood chain restaurants, street food vendors and convinience stores around the hotel. It takes only 5 minutes walk to TUNJUNGAN PLAZA (one of the biggest mall in Surabaya) The room is not so spacious but it clean and comfort. Luckily, I got room on 16th floor, so it has a beautiful cityscape of Surabaya too. The food was okey, breakfast buffet has a several choices of local food. And the restaurant looks modern and cozy enough. You will get a lot of smiles from the hotel staffs while you stay. And they very helpful too. And sure, I will be back to this hotel.

I am back again to Ibis Style Jemursari, Surabaya... Its time for me to check how this hotel perform... Check in: 05 Dec 2021 Check out: 11 Dec 2021 Room: 602 (upgraded ALL Platinum Status) Check in 10/10 Pros: Very Efficient and welcoming Cons: none Room 602 Cleanliness: 9/10 Bed : 7/10 (theres small spot on linen and bed cover) Bathroom Cleanliness: 9/10 Hot water : 10/10 Water pressure: 10/10 (strongest pressure among accor hotels i have visited) Laundry 10/10 Laundry staff very polite and attentive to our needs Valet Parking Very polite and fast response Streat Resto (breakfast) Cleanliness: 6/10 (dirty table, chairs and some floors) Food Variety: 9/10 Service: 7/10 Best Food TERONG BALADO: 10/10 (MUST TRY!!) Nasi Goreng: 8/10 Mie Goreng: 8/10 Worst Food (need improvement) Soto Ayam : 5/10 Pecel : 5/10 Please pay attention to level of cleanliness in the resto area especially chairs and table where some left over still there.. Special mention to Mr. Kiky (Duty Manager) and Front Office Staff thank you for looking after us during the duration of our stay! I will definitely be back to this hotel just because of the location, bed quality and excellent service demonstrated by some Staff department i mentioned exclude resto which definitely need much improvement. Thank you for making our stay memorable!

A good hotel in the new part off Surabaya. Big mall om walking distance. The hotel is clean and modern. The interior StyleWriter is a bit mixed up modern and classic. Not really clear. Rooms ok. The breakfast is really asian with All asian food. There is some cerial and Bread. Coffee Not really strong. The hotel is located in a Busy area with No traditional Markets nearby. The area is Not really good for a walk outside.