Candlewood Suites Hazleton

Stayed just over a week. Everyone I encountered was very cheerful and helpful. There is no breakfast but they have a small bodega and the prices are reasonable. Free coffee and hot chocolate. The room was clean and spacious. Mattress was not the best, too soft and tended to sink in the middle. Close to shopping and many restaurants. Next time I am in Hazleton, I will choose this hotel.

Check in girl was not very friendly. Could have at least smiled. Room very clean and spacious. Disappointed they dont do toiletries or breakfast.

This hotel is dirty. Bathroom fan is clogged with dust and dirt. All wall switches are gross and never washed. Requested extra pillow and after waiting an hour after they said they would bring one, I called. They told me they didn’t have one.

WE stayed at this hotel in the past, it was always pleasant, but there has been a drastic change in service and cleaning, our room was not cleaned while we stayed there, it was 2 nights. No breakfast, coffee urn in room had a moldy old coffee pod in it. Toilet seat falling off,light bulbs missing in light fixtures, no complementary bathroom soaps,etc. We were so disappointed over all, I had recomended this hotels to other people, I will be calling them and tell them to stay away from this place. Such a shame.

Picked this hotel because the location was within 4 minutes from a wedding we were attending at 3:30pm. Got to the hotel early around 1:45pm hoping for an early check in. Front desk staff told us to come back at 2:30pm when room would be ready. When we checked back with the front desk the attendant said the room will be ready in ten minutes as the room was going through a quality check. While we waited numerous people checked in with no issues. At 3:00pm there was a staff changed and we asked the new attendant about our room and told her that the previous staff said the room would be ready in ten minutes. Upon checking with her cleaning crew we found out the room hasn’t been cleaned yet and would be ready in 15-20 minutes in which we told the attendant we needed to attend a wedding at 3:30pm. My wife had to touch up her makeup in the public restroom because it appeared we would not be able to check into the room in time. The front desk staff apologized and said they are short staff. At 3:25pm the attendant saw our frustration and gave us the room keys and said we can drop off our luggage at the room. When we got to the room they were still cleaning it. It was a very frustrating experience with the amount of lies the front desk kept telling us. We hardly used the room but to sleep. In terms of the room. The bed mattress sank in and looking under the bed the wood support was broken. We ended up waking early to check out. Worst hotel ever

Upon check in, I was informed that the 2 double bed room that I had reserved was not available. The desk clerk offered me a 1 queen bed. I told her that wasn't going to work for 4 adults. She then offered me a king suite with a pull out couch. At that point I told her that we are done. I said that you cannot put 4 adults in a queen bed and I would not make anyone sleep on a pull out couch. I don't know what good a reservation is if they give your room away and don't have adequate accommodations to fill the reservation.

It was nice experience with Candlewood. Only one complaint for complementary water bottles which they didn’t provide until you sign up for rewards and after that they just provide a tiny water bottle which was not enough. There was 20oz water bottle available for $2.

The view was amazing and the kitchenette an unexpected bonus with a full sized fridge, dishwasher, microwave, counter and sink. LOVED that.