Hotels near El Kabayo Waterfalls, Subic Bay

Upon arriving at the hotel which looked good from the pictures seen while booking. That was misleading to start with. Proceeded to check in. After they spent around 5 – 10 mins looking for the booking which eventually they found. 2 rooms booked for myself and another for my friend. Was then requested for a holding deposit which is fine, but they wanted this in cash. This I didn’t have, and they wouldn’t take a credit card payment (at this point). So now checking in was complete so you would have thought. Was then told that one of the rooms was upgraded to a VIP room. Nice. Proceeded to the rooms on the 3rd floor and was shocked once the lift door open and we came out. A children’s playground within the corridor. not only that it was nestled nicely into the corner where the corridor swept around. Both of us remarked “what the hell is that”. I got the VIP room and guess what! right by the play area and I mean right outside the door. See picture. Not happy about that…the noise was incredible from kids screaming and using motorised play vehicles. Went into the room and put bags etc down and thought big room …no more than 2 mins later the phone rang and was told oh we forgot to take payment for the rooms. This I thought was the opportunity to change rooms as I might have as well been in the middle of the playground at a school. Went down to reception and request a room change due to noise…what a mistake that was. Paid for the rooms with yes you guessed it a credit card. Given a new room down past the play area and shown in…smaller room yup it was…Dirtier and I mean dirty. Stains on the rug which tried to blend in with the patten…or was it even more stains. Great patch of something brown on the ceiling and just to top it all off the bed sheets also stained. The seating appeared to have been attempted to be ironed as had marks where they had left it resting and had made impression on the seat cover. The bed corners were more like foam barriers as the covering had split and all the contents were now acting as bumpers. Took the decision to make a room change back to the VIP room as could just shut the door and hope the kids would not be making the noise all day and night. Next morning, we both went to have breakfast which I can only describe as possibly the strangest dark brown meat on rice. My friend tried it and took one bite and that was that. Then what looked like a rubberised egg was presented to each of us. Off to Starbucks we went. Went out for the day and came back in the early evening to yes, the screaming playground. Ignored this and then went out again for some food. Came back Kids had gone to bed. Bedtime arrived and in the middle of the night I had to visit the bathroom. Not quite awake I went in and on the way out, eyes now working spotted a little friend on the floor waving it legs about. Took photo as I booked the room for myself only. {see photo) Spent the rest of the night up awake as wasn’t sure if my friend had some mates

I booked their family room with Ocean view. The rooms are good with balcony that having a good view of the dock and the ocean itself. The room is spacious when it comes to size and it is really good for a long stay. You can prepare and cook your food in the hotel. It is also accessible to restaurants, bars, spa, and 711 shops wherein you can have your normal needs. In front of the hotel is a park wherein if you want to have a run probably the best place to stay. Overall the hotel is ideal to stay for both business and pleasure. They have a very nice playground for kids to spend time with. Though here's my comments that needs to be taken care. 1. The hotel has no elevator 2. The hotel has no swimming pool and swimming on the ocean is not permitted as well. 3. I don't find slippers inside the room. 4. The late check out is maximum 1:00pm but they gave us until 2PM which I really appreciate it. I can reccomend for all the travellers to stay on this hotel the people are nice and hospitable. I will surely be back on this hotel.

At long last, we have stayed here for my birthday celebration with my family. From check in, the front desk staff asked us to wait until 2pm since they said that’s the standard time. We waited downstairs because there are no seats at the lobby. Nobody approached us at 2pm so i reminded them that we are waiting. I noticed that front staff people were lack of training. They don’t smile that much and not welcoming. Elevator platform at the 4th floor is not even so a lot of guests got stumbled and its dangerous because there are no warning sign. Our room is great. Cozy, clean and spacious. The veranda is boring. No tables and chairs and towel rack for wet clothes. What i like most is the bathroom! Very spacious and neat as well. I love the jacuzzi that can fit up to two people. The only problem is the bathroom door. Its very old and need to be updated. You can peak from the outside so there’s no privacy for people using the toilet. Room amenities has coffemaker, and safebox. Television channels are a little bit blurry. When I requested for a pitcher of water, i have to follow up for 4 times. Swimming pool is huge and nice. The slide for kids is not slippery so its a waste of time using that. I love the sand and the pool which you can feel like youre in a beach. The problem that time was they have an event so there were no beachbeds set up that time and there’s no staff assisting guests who’s gonna swim. I have to look for people to ask for a towel. The buffet breakfast has a lot of choices. We enjoyed the food especially the kids. The view of the yachts are instagrammable. What I noticed from the first time i set my foot on the resort are the staffs. They should be train how to properly do their job. Some they do but mostly not. For a room that is so expensive, the expectation is very high and i never meet those expectation. The place is very promising but the downside is the service.

1) I don't understand why after the room cleaning service is done everyday, there are bound to be things that they forget to top up. Example; bottles of water, shower gel, towel, room slippers, washroom floor mat. It just happens everyday. 2) Laundry, I was told the laundry will be done the next morning and will be placed in my room. But everyday after my work is done here at about 5pm and I return back to the hotel. It wasn't there. I'll have to go to the reception to ask for it. 3) I've been travelling and staying in different hotels, this is the first hotel that the receptionist called me at 12.30am to tell me that guests are not allowed to stay after 10pm, if there is, I'll have to pay an extra of 1500php. Simply ridiculous! And for the record, I have paid for a double queen room with 2 queen size bed. Never had I needed to pay for an extra guest as if I'm paying for an extra pax flight ticket. 4) Breakfast, disappointing. Buffet style typical Filipino dishes of about 6 which includes rice and bread. And it will not be fully operational till 6.30am instead of 6 am which was stated. And currently, a lot of hotels are already serving continental/international breakfast buffet style. 5) Came down to check out, but it's probably the longest check out I have ever experienced. Took me about 1.5hrs to rectify and complete the check out as there is an over-charged amount on my bill. Told me it's their mistake for over charging after all the waiting. I mean, seriously?! In my opinion, some hotel staff were well trained while a lot of the others were not. Some are polite and some are not. So this is also one of the things the hotel management should look into, they seriously need some training. The only positive thing is the hotel location, the room aircon was cold, and the room looks new as it's a newly built hotel. Other than these, I don't see anything that is worth the stay. There are a lot of better hotels in Subic Bay.

We had to extend another night in Olongapo and we decided to try this hotel inside the Freeport Zone. It was just an additional 400 a night from our previous accommodation outside the base yet it made all the difference. Breakfast was already included, tho we didnt get to try it bc we left early in the morning. The room was spacious enough and the staff was really nice, from the security guard to the front desk. We tried their resto and ordered yakisoba, beef dumpling soup and banana turon. It took quite a while before the food arrived but it was worth the wait. Food was delicious and priced reasonably. Will difinitely stay here again for our next Subic vacay.

The only budget hotel I've been in that has Netflix. Our room was super spacious and it has that Japanese/Korean vibe where as soon as you open your hotel room, you get your own mini foyer where you leave your shoes. Then you open another door that leads to the actual room. There's no closet, but there's a boutique-type of clothes hook and some hangers to hang your clothes in. The bed was big and comfortable. Room was also well furnished -- plenty enough tables and chairs for a hotel room, which I love. There's a corner table with 2 sofas on each side. Then a coffee table, also with 2 seats on each side. Then the bedside table.. and a vanity/utility table with a vanity seat. It also has a fridge and your usual hotel room supplies. I would have given this a perfect score, if not for the staff. Most of them, if not all, were unfriendly. Hotel guests like to feel welcomed and the front desk people there, unfortunately, seem to give off that cold energy like they are not happy to be there or something. And the bidet was quite dirty.. eww!

I dont understand the good reviews. Maybe it depends on a not so high standard. Of youre that, then go ahead. But if your not, continue reading. First. This hotel does not have it's own website so cancellation will be a hell. The phone numbers jn the website do not work. ***? The hotel concierge will be of no help. They will only say, it's a third party reservation and they cant do anything about it. (Maybe if the hotel has it's own booking website, them maybe you can help their customers!) So if you want to be hassled just to cancel, if thats youre thing then this hotel is for you. Goodluck with that. Second. The cheap rate is a bait because in reality, they will have additional P2k charge. So Be careful when booking online because the real rate is at the bottom of the webpage way after the 'continue with reservation' button! So chances are, you will clikc the 'continue with reservation button' thinking that youre just paying the bait cheap price because before that button, no other rates are mentioned! I fell victim and it's my fault. Im not used to cheap tricks like this specially when Marriott never pulled one on me. Great. Had i known i will pay much more then i should have booked in a much much better hotel. Oh wait. I cant cancel because cancellation is just gonna be a hassle. Third. The room is dated and needs alot of TLC if not a total reno. They should include the disclaimer-objects in the picture appear much better than they are in real life) , There are a lot of better hotels for better prices and services so please, scout for other hotels in subic. For the price i paid. It didnt even include a breakfast buffet but what the heck, i dont even want to be seen in this hotel.

We stayed from Feb 20-22 with our friends and were assigned the 3rd floor overlooking the beach. We were assigned a corner room facing the sunrise and the sunset views which were awesome. The rooms were very clean and truly enjoyed the restaurant where we ate dinner there both nights including the acoustic musical entertainment. Most of all, we really appreciated the kindness, warmth and hospitality of all the staff from the front desk, the room staff and the restaurant, including the pool staff. Cant wait to come back there next time!

Rooms It is quite spacious, clean, and there was no foul smell. Kudos to Housekeeping staffs. Thank you for accomodating all our requests. Keep it up! I like the ambiance, swimming pool temperature, and how I wish there is bar/resto staff available to take orders at the beach. Front office The area desk should be bigger and more staff to accomodate faster check in and out. FO Staffs should be more approachable and have pleasing smiles. Restaurant **More food selections and availability (since the area is far from the city) ** Waiting time is longer as expected for ordering in room services and dine in. Example: (1 to 2 hours waiting time) Nevertheless, they apologized and compensate us. (thanks to the F&B supervisor for manning up & taking actions) ** Food cost is quite expensive yet the taste, presentation and service was not good but can be improve as well. Some of the staffs are friendly, approachable and helpful. We hope, when we come back there will be improvements especially at the restaurant/bar. We will definetely come back because of the rooms, cleanliness, beach view and swimming pool.

Very good resort, highly recommended, right next to Subic Ocean Park, with private beaches for swimming, swimming pools, and open-air seaside restaurants are also very cheap. We have about 150 yuan for a meal for a family. There are few monkeys. Children like it very much. It is more suitable for couples or families to travel. It is also a few hundred meters to watch the dolphin show in the ocean park on the side. Many, awesome