This accommodation is in the same building as the Sunway Pyramid Hotel. There's no luggage storage, and you can't use the facilities or services of the Pyramid Hotel. If you need storage after check-out, you have to arrange it yourself. As soon as I entered the room, there was a musty smell, the facilities were old, and the provided bath towels were off-white. Then I found a live cockroach in the bathroom. I sent a video to the hotel's customer service, and she just told me to get rid of the cockroach without offering to change rooms or re-clean. Fearing more cockroaches might crawl out of the bathtub, I had to cover the drain with a towel and didn't dare use the tub for two nights. Then there were a lot of ants in the room; I have a video, but Trip.com's platform doesn't allow video uploads for reviews. The air conditioning in the room was very loud. If I didn't turn it on, the room had a strong damp smell, but when it was on, it was too noisy to sleep. The soundproofing in the room was terrible; you could clearly hear other guests' conversations in the hallway. The only good thing is that the accommodation building is right next to Sunway Lagoon, which is convenient for access and dining.
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