Holiday Inn Express STUART by IHG

Everything was great at this hotel. No problem at check-in, the room was clean and comfortable and the breakfast bar was good too. The cafe attendant was very good and made sure things were fresh and clean. We were happy with the location being close to the interstate.

Checked in late the night before.At about three in the morning, the hotel lost all power, and we were forced to leave early that morning he next in the dark. Would expect a refund

Need to not have the smoking area right outside the back door. Customers were going in and out all hours of the night keeping us awake. The smoke smell would drift back in the hotel and into our room. Disgusting!

The room was okay, it was comfortable and clean, but the air conditioner was very loud and the hallways smelled of a very strong cleaner and mothballs (why)?! (The smell did seep into the room a bit, thankfully not enough to be unbearable).

"Free" breakfast consisted of "orange juice" from a machine that looked purple and tasted like water. Pancakes from machine came out raw. The only good thing was the eggs that were cooked fresh amd the potatoes. Seriously lacking a little love on the breakfast side.

When walking into the lobby it had a very weird smell that never went away. It did NOT smell in the room but the lobby, hallway, dining area the smell.

The registration area smelled like smoke. There was a stain in the toilet.

When we checked in we had a $50 hold on our credit card as a security deposit. I now notice that the $50 security deposit has been withdrawned from my account. Hopefully it will be refunded to my account. Also the bed was extremely uncomfortable for both my wife and I. Since we procured the room so that my wife could rest after her surgery and she was not able to rest in the bed. We got up and left early.