Hôtel de l'Europe by HappyCulture

Everything was great. The location is excellent and the staff are wonderful.

This is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.

Neat and clean, all you need is there Room was good enough to chill, close enough to roam around the city, it was just right for the weekend

Great location for the Christmas markets. Room was large and comfortable. A minor complaint was that hot water in the shower seemed to run low later in the day.

Super location. Nice ambience in the old building, but modern amenities. The staff was very friendly and helpful.

We are very happy with our two nights here. Great location and friendly staff. Free coffee and water in the lobby. Very close to the tram station and supermarkets.

Perfect location within a short walking distance of the central station- while also being a short walking distance from the city centre. The receptionist was extremely friendly and welcomed us cordially, we came a bit early but they were able to hold our luggage while we went out for lunch. The room was clean, small but very functional. Bed was very comfortable.

Nice hotel with a fantastic location