Hotels with Airport pickup service in Stoke-on-Trent

First of all, nothing to do with any of the staff, all lovely and very accommodating. It’s short staffed and that’s where most of the problems lie. We stayed here for 2 nights this week as a family Of 4, 2 adults and 2 kids under 3. The room was nice and clean, but when we got there the pull out bed had no bedding at all, we checked in about 9.30pm, so it wasn’t ideal when wanting to get the girls into their beds. Went to phone reception… the phone was broken. I managed to find the hotels reception number online so I called reception, and Laura from there came to the room with bedding and extra towels and even offered to make the bed for me, I said she didn’t have to but she helped me anyway, and she was amazing with our 2 children. Honestly, one of the best customer service experiences I’ve had in a while. The next morning we headed to breakfast… this was a shambles. First of all it was a struggle to get a table, we got ushered into a strange little conference room filled with dirty tables, we sat at the only clean one. Went to get a high chair for our baby… no high chairs. Went to get food, almost everything had run out, no juices or glasses, mugs for tea and coffee. Managed to get a small Plate of food, no cutlery to eat it with. Honestly Shocking. That evening Laura was on reception again and she came over and made a fuss over our children when she seen us, our baby absolutely loved her, she really is a credit to the hotel. I chatted with her and another girl with glasses who’s name I can’t remember, but she was also amazing with the baby, it makes such a difference when going anywhere and the staff are kind to my children, it always makes me want to return. The second morning for breakfast we got a high chair and again we’re put into the strange little room, again all tables dirty and full of plates, a nice girl called Anna cleaned it for us and apologised about the wait for a table. No mugs again, Anna got one for me, managed to get a small amount of juice with our breakfast, until it ran out again. Over all, it’s a staffing issue, the staff there are all amazing and did what they could when they could do it, but there needs to be more staff, it’s the school summer holidays and it seemed the dining room was running on 2/3 staff members.

Travelled up for a charity bike ride. Proximity to park and mosque was key and this suited perfectly. Room was great. Shower powerful. Noise Proof good as we had a baby with us. Cot provided good standard. Breakfast was very good in morning and not too pricey if bought in advance with booking. Only lose points on having to provide confirmation that breakfast was booked due to fault with their booking system.

We enjoyed the hotel, I have 1 complaint, The fire alarm went off at 4am and 4.45am , It was a false alarm because one of the staff was smoking in one of the rooms,my partner suffers from fibromyalgia (chronic pain), She lost sleep and our trip was affected and we had to catch up on sleep the following day. We were visiting family and had little time to see them. When mentioned to cleaning staff it was giggled at,I found this very unprofessional and will think twice about using the hotel again, Which is a shame because we liked the hotel.

The hotel is very close to Waterworld stoke on Trent, There is no charge for its own parking lot. It will be convenient to play in the water. Waterworld did not wash for two minutes. The cabinet clerk was polite and sent three fresh cookies to eat. The room is good, the TV is big enough, the disadvantage is that the shower water is too weak, there is no air conditioning in the room but there is a fan. Breakfast is a general English buffet, there are not many choices but enough food, the grain has a separate packaging is more hygienic.

The guesthouse itself is within walking distance to Stoke-on-Trent Train Station and Staffordshire University (college road & leek road). The room and the property was very clean. The Owner Gabriel and Property Manager Joe was very helpful and made me feel safe during my stay. They accommodate long stay with discounted price. The rooms are exactly how the advertised on website (if anything better).Rooms are very big and spacious, bathroom were very clean. Rooms had aesthetic lights ( also dimmable). There were Sockets near bed and 2 work desk/ study desk and settee with coffee table. Free WiFi at the property. In short great find and will stay here again.

Great receptionist who was very welcoming and friendly. Good location for access to the A500 and A34 roads as well as a bus stop only a 5 minute walk away. Unfortunately, the hotel itself is very dated and lack on soundproofing between the rooms is a major issue. I could hear the guy in the room below talking and could also hear the room next door opening and closing their toilet seat! I was awoken at 1am with an inconsiderate neighbour with their tv on very loud and coughing loudly. There is a main wing and smaller wing to the side. I stayed on the 1st floor in the main wing but I would recommend you ask for the 1st floor in the small wing to minimise the number of people around you and source of external noise. View from the room was nice however.

We were in Stoke for a weekend conference and stayed at Clayhanger , mainly as it was so convenient for the Conference Centre. Kevin and his family were most hospitable and we enjoyed our stay. We had a nice quiet twin room at the back of the guesthouse (room 10) . The room was not huge but we were only there 2 nights and hadn't brought much luggage with us so no problem. Beds were comfortable and the room was warm so we slept well both nights. Continental breakfast was nice - a full cooked breakfast was not available but I had scambled egg on toast one morning and that was fine. We parked in a residential street opposite the guest house (no charge). Overall a very nice stay and if the conference is held in Stoke again next year, we will certainly book Clayhanger again

Ideally located in the Crewe East area, Travelodge Crewe Barthomley promises a relaxing and wonderful visit. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Travelodge Crewe Barthomley. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, towels, smoking policy – non-smoking available, heating, internet access – wireless (charges apply). The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Crewe has to offer are three great reasons you should stay at Travelodge Crewe Barthomley.

Lovely hotel can't wait go back the stafff wete brilliant politr and the rooms we're lovely and clean and the outside ground s are immaculate and I really look forward to booking again which will be very soon

Excellent value hotel. We stopped for one night on the way down to Cornwall. We weren't expecting much for £59 but this hotel was great. Very clean, good sized room and bathroom. Very comfortable bed. Nice and friendly reception. Quiet and plenty of parking even in July. A bonus for us was that it's pet friendly. Also right next to the M6 Stafford Services which are also one of the better ones. A hotel definitely worth staying at that ticks all the boxes.