Red Roof Inn Akron

It wàs ruff arriving early still haven to wait after wards the assistant manager was great in getting me checked in and making sure things weré good for me

The rooms look nice after the remodel. The even changed the bed. Nice turn around so far. They are getting a new staff so service is on the up side

The room was clean and reasonably priced but most of the guests seem to be long term tenants and the "guest" on either side of our room sat outside on the balcony drinking until 1:30am.

Everything was clean and neat

Red Roof Our child is having *surgery* at akron childrens tomorrow AND: I will be contacting the franchise to tell them how they are being represented. I could leave a review with negative stars, I certainly would!! Room 122. I booked a DELUX room with a crib. Holy cow!!!! If this room is a deluxe, I'm a millionaire. When we checked in, there were 3 bookings ahead of us demanding different rooms because of what they got vs. what they booked. The pictures on the website are a total bait and switch! The door has been kicked in, there isn't a garbage can. The sheets and comorters???!!!!! OMD they are stained and cigarette burned! How can that be though since it's a non smoking room?? It smells of amonia (cat) and cigarette smoke! There is brown sticky stuff on the fire sprinkler and bathroom light. There's mold in the tub and the roof, the walls have sort of been repaired where the holes are. There is dirt and a dead bug at the base of the dresser There's some pretty sketchy people in the rooms next to us who are living out of their car. I understand being down on your luck but it's not even dark yet and my skin is crawling from the filth and I just can't wait to see what drama comes about tonight. I will update review then.

Cleaning service was not provided. When I communicated with an employee the boyfriend banged on my room door and placed threats against me. Front desk staff didn't do anything to help with any issues.

Everytime we stay at this location it’s either really good or really bad. Unfortunately this time was bad. Booked a room with 1 king size bed, that room was horrible. Heat didn’t work, smelled awful, and was not clean. We were moved to another room with 2 beds (told the gentleman at the desk repeatedly I DID NOT want a room with 2 beds, he didn’t seem to care) was not completely clean, smelled horrible, television channels did not work….went to Walmart across the street for cleaning supplies and air freshener. Luckily we only needed to stay there until early morning. Make sure people are getting the correct rooms they have reserved. Also, I understand it’s a pet friendly establishment, but it shouldn’t be the next guests responsibility to clean and neutralize pet odors.

Toilet was back up and sick was backed up and they wouldn’t give me a new room, “fully booked for holidays” it was either take the room with no toilet and sink or be out In the cold. Room should be refunded

Beds were too soft. Our cards for the doors would stop working randomly. Walls were thin enough to hear others across the building