Radisson Blu Resort Amp; Spa, Split Reviews
Radisson Blu Resort Amp; Spa, Split
Put Trstenika 19, Split, CroatiaView Hotel Details
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Radisson Blu Resort Amp; Spa, Split Guest Reviews
4.3/5
Very Good
105 review
Verified reviewsLocation4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(105)
Positive reviews(99)
Negative reviews(6)
Natalia Pacienca
Superior Room with City View
Stayed in 2024年4月
Couples
2 review
Posted on 2024年4月16日
For a 5 star hotel I must say they are just ok staff were Okish we was not allowed to be at the bar in swim wear even though we were staying at the hotel and the outdoor pool was closed, beach area was closed being fixed and indoor pool had no area to consume drinks or else
Response from Property: Dear Natalia Pacienca, thank you for sharing your observations with us. We appreciate your feedback and want to address your concerns.We strive to be transparent and informative in our communication with our guests and we apologize if there was any confusion regarding the amenities available during your stay. It's understandable that you may have been disappointed by the limited options during this time of year. Please note that the limited working hours of our outdoor pool and Mistral beach club is clearly communicated on all our public platforms and booking sites.Regarding the rules in place at our operational facilities, such as the indoor pool and Door Bar, these are in line with safety regulations and standards. For example, food and drink are not permitted in the indoor pool area to ensure the safety of our guests and to comply with relevant laws. Similarly, Door Bar functions as a dining area and certain rules apply to maintain a pleasant atmosphere for all guests.We appreciate your understanding, and we hope to welcome you back during a period when all our amenities are fully operational. We look forward to offering you the complete Radisson Blu experience during the summer season.Best regards, Radisson Blu Resort and Spa, Split
Guest User
Premium Room With Balcony And Sea View
Stayed in 2024年3月
Business travellers
5 review
Outstanding
Posted on 2024年4月1日
Very nice hotel
Response from Property: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split
Ken yeon
Superior Room with City View
Stayed in 2022年5月
Couples
4 review
Great
Posted on 2022年5月5日
Nice clean hotel with very good facilities. Enjoy the spa. Thanks for the upgraded nice and huge room. Will definitely come back again.
Response from Property: Dear guest, we truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely, Radisson Blu Resort & Spa Team, Split
limitation
Superior Room with City View
Stayed in 2024年4月
Couples
2 review
Amazing
Posted on 2024年5月3日
Comfortable room, rich breakfast, excellent service
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your kind words and we look forward to the opportunity of welcoming you back in the future. If you plan to return, please don't hesitate to reach out to us directly so that we can ensure your next stay is even more memorable.Warm regards, Radisson Blu Resort & Spa Team, Split
Priscila
Stayed in 2023年10月
Other
Outstanding
Posted on 2023年10月30日
Very good hotel, nice staff, good breakfast, with fresh fruits; beach club directly in the hotel.
Lori
Stayed in 2023年9月
Family
Outstanding
Posted on 2023年9月26日
The room was very modern and the housekeeping staff were amazing. We would go to early breakfast and return and the room would already be clean. Beautiful view and balcony was very nice. Staff very helpful and professional. Buffet breakfast was great as well as the waitstaff
Matthew
Stayed in 2023年9月
Couples
Posted on 2023年9月23日
staff were helpfull
good choice at breakfast.
bar balcony on a night was delightfull.
room carpet needed a deep clean but the room was otherwise good.
building in places was looking in need of repair and paint
beach area was disgusting, they really needed to clear litter and glasses from the night before first thing in the morning. i saw a lot of the beach club male staff just sat around talking as the ladies seemed to do most of the work. the locals take alot of the loungers in the morning before getting kicked off when the club gets going around 11am.
Kevin
Stayed in 2023年9月
Other
Outstanding
Posted on 2023年9月2日
We were able to book a room at short notice after our flight was cancelled. The hotel is beautiful and has fantastic facilities. However, the food and drink prices are ridiculous and we left the hotel to find more reasonable restaurants which are about a 15 minute walk away.
Jürgen
Stayed in 2023年8月
Couples
Very Good
Posted on 2023年8月20日
The Concierge Service weren’t really supportive and not looking for alternatives when we asked for local restaurant reservations.
Greg
Stayed in 2023年8月
Family
Outstanding
Posted on 2023年8月8日
Wonderful hotel in Split.
Fun beach, food is excellent and the staff goes above and beyond.
A special hello to David the GM ( a hands on general manager)
Well done 👍
Linnea
Stayed in 2023年8月
Other
Very Good
Posted on 2023年8月8日
We had a great stay, the staff is very service minded and friendly. The room was big, we stayed at the older part of the hotel and the room is in need of a facelift but very functional, clean and a comfortable bed. The breakfast and spa is amazing!! And we loved that they had a good and big gym for workout! The terrace where you eat has a stunning view and is simply just great!
There are two downsides. The food is VERY expensive and low quality for lunch at the pool bar and the Mistral beach. Be aware that there are no other places nearby to eat for lunch so you really don't have an option. For dinner you should take their shuttle bus or taxi (approx 5-6 EUR) and go into the old town.
The other downside is that guests put towels on sun beds by the pool early in the morning, both at the beach and pool. So there were many times we didn't have a sun bed. The staff are not removing them even if they have been left for a long time. They staff simply don't have any schedule and are totally lost when it comes to sun beds. It's a big issue when the whole point is that you go there for a sunny vacation by the pool / sea.
Ante
Stayed in 2023年8月
Family
Very Good
Posted on 2023年8月7日
The only issue we had was the staff at the beach towel service. Several of them were quite unhelpful, and not willing to help us find the chairs.
Luis
Stayed in 2023年7月
Family
Outstanding
Posted on 2023年7月28日
We were very impressed with the management actions after we complained regarding our view. They immediately offered an upgrade to different room with better view. Thank you!!! Kudos!!!
Marion
Stayed in 2023年7月
Couples
Very Good
Posted on 2023年7月15日
Nice hotel overall. Cleanliness of common areas such as bathroom and spa showers could be improved. Overall sensation that the staff is overloaded (rooms being made at 5pm, one or two staff members to cover the whole beach area) Service okay overall but not always clear communication especially in the regards of the included amenities/service in the beach club.
Good bedding, easy to reach the old city of split with the shuttle service provided.
Shady
Stayed in 2023年7月
Other
Very Good
Posted on 2023年7月11日
Check in at reception was a very bad experience. Treatment was very unprofessional. Other than that it is a good hotel, nice beach club.
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