Mangkuluhur ARTOTEL SUITES

Adi the Duty Manager was very lovely. had issue after check in with the Original Room, Room move was actioned and upgraded offer. Whats an excellent customer service and problem solving! Thanks Adi♥️ Regards, K

Great view from our room. Clean rooms and superb service from the staff.

Very spacious, clean room. Would come here again for stay in the future. Located in South Jakarta, this hotel is close to most of my visiting destinations.

I had a really pleasant stay at Mangkuluhur ARTOTEL. The hotel has a unique artistic vibe that makes it feel different from typical business hotels. The room was clean, comfortable, and well-designed, with nice city views that made the stay even more enjoyable. The location is quite strategic, making it easy to get around Jakarta. The staff were friendly and helpful throughout my stay, which added a nice personal touch to the experience. The FO staff were very helpful and kind. They even helped me get a room with a beautiful city light view, which made my stay feel extra special. Really appreciate the effort!

Seamless check in and check out. Excellent hospitality

As a frequent traveler and stayed in many 3-5 stars hotels, this was a very good place to stay! The room was very spacious with good hygiene. The staffs were all very friendly and helpful. The breakfast was also awesome with a lot of food choices! Maybe just one thing to pay attention to. During peak periods where there are many guests checking in and queueing in the reception area, ways should be thought to improve efficiency and productivity. Maybe you may also improve how the staffs coordinate with one another in terms of room availability. We booked a twin bed room and for non-smoking, when it was our turn after a long queue somehow the room was not available and the staff needed to go to the back office to confirm it with the supervisor. We waited there for more than 10 minutes with no feedback. Eventually one of the more senior staffs coordinated with the team and managed to assign us a room that we booked. Overall, it is still a very recommended place to stay as location wise is also next to a mall where food and other activites are easily accessible. I hope we may have the opportunity to stay here again in the future. Keep up the good work!

The service staff are excellent. Always very friendly and helpful and ever so lovely. The breakfast spread was amazing. There was a lot of choices although mostly Asian but still a variety. The interior of the hotel is posh and everywhere else is posh making it feel luxurious. The only issue I have is the toilet in the room. Unfortunately it is just the structure of the shower room as it does not drain out water during a shower and I ended up having to put a rolled towel just outside the toilet daily so the water doesn’t flow all the way to the toilet door. You can see that the room is tired as the building is old but comfortable nevertheless. Cleanliness of the toilet and room can be improved tbh and that’s the only reason why I’m giving the room and average rating. Otherwise I’ve no complaints about the hotel. Everything else about it was great and we rly enjoyed our stay.

The stay was unfortunately not as comfortable as expected. The curtains in the room were extremely dirty — almost black in color — which made it unpleasant even to approach the window. There was also a strong musty, moldy smell in the room that didn’t go away during the stay. This was especially concerning for me as I was staying with a very young baby, and cleanliness and air quality are very important. I hope the hotel can improve maintenance and hygiene standards in the future.

The location was very convenient. The staff were friendly and very accommodating with our requests. The ensuite toilet was slightly dirty and old, but the whole stay experience was great nevertheless. Will definitely stay here again.