Veranda Hotel Pakubuwono Reviews
Veranda Hotel Pakubuwono
Jl. Kyai Maja No.63, RT.6/RW.2, Kramat Pela, Kebayoran Baru, 12130 South Jakarta, Jakarta, Special Capital Region of Jakarta, IndonesiaSee Hotel Details
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Reviews from Real Guests
8.6/10
Very good
116 reviews
Verified reviewsLocation8.6
Amenities8.4
Service8.7
Cleanliness8.8
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All reviews(116)
Positive reviews(113)
Reviews with photos/video(27)
Great service(33)
Awesome stay(23)
Great location(20)
Delicious breakfast(12)
Perfect for business trips(6)
Clean pool(6)
Great swimming pool(6)
Convenient for shopping(5)
Negative reviews(3)
UlziiS
Deluxe Twin Room
Date of stay: Jan 2026
Business traveller
3 reviews
Great
Posted on Feb 7, 2026
๐ Hereโs a casual, friendly version:
Hotel Verenda has a great location and is easy to get around from. The room was comfortable and the stay was pleasant overall. A nice place to stay.
Response from Property: Dear UlziiS,Greetings from Veranda Hotel Pakubuwono.We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest.Sincerely,Dewi NovitaGeneral Manager
Zenyeon
Executive Room
Date of stay: Aug 2025
Family
1 reviews
Amazing
Posted on Sep 18, 2025
This hotel is absolutely amazing. It radiates luxury, and the service from the staff is truly top-notch. From the moment we arrived, everything was perfect. The location is excellent and very convenient โ just minutes away from malls and popular tourist spots.
What we loved most about the hotel is how serene, quiet, and exclusive it feels. The breakfast was delightful, and enjoying it by the pool with such a beautiful view was a real treat. Stacy checked in on us during breakfast, and we truly appreciated her warmth and hospitality.
This is definitely a must-stay for anyone visiting Jakarta. A 5-star hotel with hospitality that deserves infinite stars!
6/7
Response from Property: Dear Zenyeon,Greetings from Veranda Hotel Pakubuwono.Thank you for sharing your experience at Veranda Hotel Pakubuwono, particularly highlighting the exceptional service provided by Stacy. We are delighted to learn that she played a significant role in making your visit extraordinary.We consider Stacy a valuable asset to our team, and we genuinely appreciate your recognition of her outstanding service.We look forward to welcoming you back to Veranda Hotel Pakubuwono soon.Sincerely,Dewi NovitaGeneral Manager
LUTHFI MUCHSIN ASSAGAF
Executive Room
Date of stay: Dec 2025
Family
3 reviews
Posted on Feb 13, 2026
It was okay
Response from Property: Dear LUTHFI MUCHSIN ASSAGAF,Greetings from Veranda Hotel Pakubuwono.Thank you for sharing a review of your recent visit and I am concerned to hear that we have not yet delivered a memorable stay experience for you.Please do contact us directly as we would be more than delighted to hear your comments further regarding any feedback and concerns that you have experienced with us.We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono.Sincerely,Dewi NovitaGeneral Manager
Willa111
Deluxe Queen Room
Date of stay: Jan 2026
Business traveller
11 reviews
Outstanding
Posted on Feb 16, 2026
Really nice hotel for business . Receptionists are professional. Location is isolated so I recommend people to add breakfast options if you want to eat breakfast!
Hotel restaurant ( cafe) was not bad.
Response from Property: Dear Willa111,Greetings from Veranda Hotel Pakubuwono.We thank you for the review you have given us, and we are thrilled to hear about your pleasant experience.We have addressed the variety of breakfast menus you raised, and your feedback will inspire us to strive for even greater excellence in the future. If you have any additional thoughts regarding your experience, please do not hesitate to reach out to us.We look forward to welcoming you back on another occasion.Sincerely,Dewi NovitaGeneral Manager
bean_
Deluxe Queen Room
Date of stay: Dec 2025
Family
8 reviews
Great
Posted on Jan 17, 2026
I booked a one-night staycation at this hotel with my family, and overall, it was a great experience. The swimming pool is beautiful, surrounded by lush greenery, which made it very relaxing. The breakfast offered a wide variety of choices, and everything tasted good.
However, the TV channels need some improvement, as several of them had signal issues. Fortunately, the availability of Netflix and YouTube made up for it.
Overall, we really enjoyed our stay and would consider coming back.
Response from Property: Dear bean_,Greetings from Veranda Hotel Pakubuwono.Thank you for sharing your wonderful experience during your recent visit. I am delighted to hear that we were able to provide you with a memorable experience.We appreciate you taking the time to share your feedback. I apologize that your experience with TV Channels did not meet your expectations. Please allow me to express my sincerest apologies. At Veranda Hotel Pakubuwono, we strive to provide an excellent service experience for every guest; therefore, your feedback is very important to us.Thank you for sharing your concerns, and we hope that you will allow us to serve you better in the near future.Sincerely,Dewi NovitaGeneral Manager
Mag869
Deluxe Twin Room
Date of stay: Aug 2025
Business traveller
13 reviews
Outstanding
Posted on Sep 11, 2025
Great stay at Veranda Hotel. This is our third time here.
Response from Property: Dear Mag869,Greetings from Veranda Hotel Pakubuwono.Thank you for sharing a great experience of your recent visit. I am elated to hear that we were able to deliver a memorable experience for you.We are pleased to hear that you were satisfied with the our hotel.We wish you well and look forward to welcoming you again at Veranda Hotel Pakubuwono.Sincerely,Dewi NovitaGeneral Manager
Mndskhn
Deluxe Queen Room
Date of stay: Sep 2025
Couple
4 reviews
Amazing
Posted on Nov 13, 2025
Everything was good. Workers were very friendly and helpful. Swimming pool was clean. Breakfast, other meals were nice! Everyone was ready for help you in every single time. Nice service, nice hotel.
Response from Property: Dear Mndskhn,Greetings from Veranda Hotel Pakubuwono.Thank you for sharing your experience at Veranda Hotel Pakubuwono, particularly highlighting the exceptional service provided by our staff. We are delighted to learn that they played a significant role in making your visit extraordinary.We consider our staff a valuable asset to our team, and we genuinely appreciate your recognition of them outstanding service.We look forward to welcoming you back to Veranda Hotel Pakubuwono soon.Sincerely,Dewi NovitaGeneral Manager
Guest User
Deluxe Queen Room
Date of stay: Sep 2025
Business traveller
1 reviews
Outstanding
Posted on Oct 31, 2025
I recently stayed at Veranda Hotel Pakubuwono and had an overall pleasant experience. The hotel offers a perfect mix of comfort, style, and convenience in the heart of South Jakarta.
The location is excellent โ close to shopping centers, restaurants, and main business areas. Itโs easy to get around the city from here, which made my trip more efficient and enjoyable. The staff were all very friendly and accommodating. From check-in to check-out, they were always smiling and willing to help. Their service really made me feel welcome. The room was clean, cozy, and well-maintained. The bed was comfortable, and the amenities were sufficient for both business and leisure stays. I especially appreciated the calm ambiance โ itโs peaceful despite being in a busy area.
Response from Property: Dear Guest User,Greetings from Veranda Hotel Pakubuwono.We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality.Sincerely,Dewi NovitaGeneral Manager
WalterAyu
Deluxe Twin Room
Date of stay: Mar 2025
Travelling with friends
1 reviews
Outstanding
Posted on Apr 29, 2025
Nice view from this hotel, the hotel really nice and all the staff food
Response from Property: Dear Mrs. WalterAyu,Greetings from Veranda Hotel Pakubuwono.Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us.We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of.We cannot wait to welcome you back for another exceptional stay at Veranda Hotel Pakubuwono.Sincerely,Dewi NovitaGeneral Manager
Anonymous User
Deluxe Twin Room
Date of stay: Mar 2025
Travelling with friends
1 reviews
Outstanding
Posted on Apr 27, 2025
Great hotel, great stay, clean room, kind staff, I really happy
Response from Property: Dear Valued Guest,Greetings from Veranda Hotel Pakubuwono.Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us, especially related with clean room and staff hospitality.We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of.We cannot wait to welcome you back for another exceptional stay at Veranda Hotel Pakubuwono.Sincerely,Dewi NovitaGeneral Manager
hamzzy
Executive Room
Date of stay: Jan 2025
Business traveller
1 reviews
Very good
Posted on Feb 26, 2025
Room condition and cleaning are good and all staff service is very kind. Good conditions of overall cleaness and not much noisy. Only badness is not good on the drainage in a shower tube.
Response from Property: Dear Mr. hamzzy, Greetings from Veranda Hotel Pakubuwono.Thank you for sharing your wonderful experience during your recent visit. I am delighted to hear that we were able to provide you with a memorable experience.We appreciate you taking the time to share your feedback, related with our room cleanliness and our staff hospitality. I apologize that your experience with our shower drainage did not meet your expectations. Please allow me to express my sincerest apologies. At Veranda Hotel Pakubuwono, we strive to provide an excellent service experience for every guest; therefore, your feedback is very important to us.Thank you for sharing your concerns, and we hope that you will allow us to serve you better in the near future.Sincerely,Dewi NovitaGeneral Manager
CHEE HAW
Deluxe Queen Room
Date of stay: May 2025
Business traveller
31 reviews
Amazing
Posted on Jun 16, 2025
The hotel location is very good as it is near a shopping mall. The hotel is also clean and the staff is very friendly. Will stay again if I visit Jakarta again.
Response from Property: Dear Valued Guest,Greetings from Veranda Hotel Pakubuwono.We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest.Sincerely,Dewi NovitaGeneral Manager
Guest User
Deluxe King Room
Date of stay: Dec 2025
Travelling with friends
2 reviews
Posted on Jan 25, 2026
I liked the hotel and the staff's service.
Original TextTranslated by Google
Response from Property: Dear Guest User,Greetings from Veranda Hotel Pakubuwono.We are delighted to learn that your stay exceeded your expectations. It is wonderful to know that our staff attentive service enhanced your experience even further. We will ensure they receive the recognition they deserve for their exceptional hospitality.Sincerely,Dewi NovitaGeneral Manager
Guest User
Deluxe Queen Room
Date of stay: Apr 2025
Business traveller
1 reviews
Outstanding
Posted on Jun 4, 2025
Good option for travelers seeking a well-located hotel with friendly staff. It's situated near shopping centre or some Important Places, making it convenient for exploring the city. The hotel's location and generally positive staff interactions are major highlights ๐๐๐
Response from Property: Dear Valued Guest,Greetings from Veranda Hotel Pakubuwono.Thank you for your outstanding feedback. We are delighted to hear that you had a wonderful experience with us, related with our location wise and staff hospitality.We are pleased that every aspect has met your expectations. Our team takes great pride in providing proper service at the table, ensuring our guests feel well taken care of.We cannot wait to welcome you back for another exceptional stay at Veranda Hotel Pakubuwono.Sincerely,Dewi NovitaGeneral Manager
Zirah M
Deluxe Twin Room
Date of stay: Sep 2024
Family
1 reviews
Outstanding
Posted on Dec 8, 2024
I had a fantastic stay at Veranda Hotel Pakubuwono! I checked in late at midnight, and despite the late hour, the receptionist was incredibly welcoming and professional, making the check-in process smooth and hassle-free.
The room was cozy, clean, and beautifully designed, providing the perfect space to relax after a long day. The bed was exceptionally comfortable, ensuring a great nightโs rest.
The hotel facilities were excellent, and the breakfast spread was delightful, offering a variety of delicious options. The peaceful atmosphere and attentive service made my stay truly memorable.
I highly recommend Veranda Hotel Pakubuwono to anyone looking for a warm and comfortable place to stay. Iโm already looking forward to my next visit! :)
Response from Property: Dear Zirah M,Greetings from Veranda Hotel Pakubuwono.We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Veranda Hotel Pakubuwono, all of us are looking forward to welcoming you back at the soonest.Sincerely,Dewi NovitaGeneral Manager