Verified traveler
January 5, 2024
Stay away, at check in walked into a third floor flooded room, next room had no TV service.
Asked to be changed to an Ocean view as originally requested, and was told a big “maybe”
After one day in town realizing it was all a mess, I had enough., flew and checked in Dec 22, flew back home in time to save my Vacation Dec 24.
Checking out they would not even give me a receipt of checking at 8:00 am Dec24.
Just a “don’t expect a refund”
I’m 62 now and expect to retire and travel, I’m going to change so this will not happen again.
AGAIN, I paid $2,500 and had to leave, my choice, be careful with yours.