As first-time parents of a 2-year-old, we were nervous about finding a hotel where we could truly relax without worrying about judgmental looks when our son had a meltdown, made a mess, or got a bit noisy. This hotel exceeded all our expectations and put every worry to rest. From the moment we arrived, the staff made us feel completely welcome. Highchairs were offered immediately at every restaurant, nappy bins were conveniently located in dedicated areas, and the thoughtful touches were everywhere. Our son has a severe egg allergy, and the team went above and beyond - offered custom menus and clear allergen information with simple graphic images showing egg, dairy, soy, at food statins. It made dining stress-free and safe for him. The food was absolutely amazing! The themed nights added an extra layer of excitement to our evenings, and the omelette station at breakfast was always my morning go to. The restaurant staff were wonderful and always made our son Joel feel special—those little gestures meant the world to us. We opted for half board, which worked perfectly for us—we ate well at breakfast and dinner, and simply picked up some bread from the local shop across the road for a midday snack. Since we don't drink much, this was also more cost-effective. The beach is stunning, and sun beds are available at Ses Garces, which also serves delicious food. Often, we would just park up with towels by the sea edge. We stayed in a Hooky Royal Pool View room on the first floor. I was initially concerned about being on the first floor assuming I'd get little view of the pool, but I was completely wrong - it was fantastic! I could see my wife and son playing in the pool from the balcony, which was a lovely bonus. A huge shout-out to the kids' club staff! We usually joined with our son for activities to get out of the sun, but we were so impressed by how attentive and caring they were with all the children, especially those who were dropped off. It's a tough job, and they did it brilliantly. We can't comment much on the nighttime entertainment since our son was in bed early, but it looked fantastic from what we saw. We're looking forward to experiencing it properly on our next visit! While our stay was fantastic, here are a couple of small suggestions that might enhance the experience for future guests: - We discovered helpful facilities like nappy bins and water stations during our stay, which were brilliant. It would be great to receive a simple information sheet at check-in highlighting these family-friendly features so guests can make use of them from day one. - I had requested a top-floor room in the booking notes, which wasn't mentioned at check-in. While I know requests aren't always guaranteed, a quick acknowledgment - even just to explain availability would be appreciated. That said, I'm probably being a bit picky here, and our first-floor room turned out to be wonderful anyway! Final Thoughts: This hotel felt like a home away from hom