4 Star Hotels in Sofia

I came to vacation of 4 nights. The staff is very kind, already in the check in they helped me with the suitcase, showed me the room and explained to me everything. The room was big, cosy, clean with very comfortable bed. Quality shampoo and shower gel in the shower. The breakfast was varied and very good. I ate dinner in the hotel resteraunt in the evening, the food was very good and the menu is varied. I had pleasant stay there and i highly recommend this hotel.

Great stay. Very good staff and excellent service. Glad I chose Novotel. Very pleased with all their services and the efficiency. The restaurant had a great menu as well. Certain that I’ll stay here when I come back to Sofia next.

We have just returned from a 4 night stay at the Best Western Terminus Hotel in Sofia. What an amazing hotel this is, on the doorstep of a fantastic public transport system. The hotel is around 1 mile away from the downtown area. Don't let that put you off, the tram stop is directly outside the entrance. The room was spacious and had all of the necessities to ensure that we had an enjoyable stay. The fridge was a really useful addition. The bed was huge in the king room!! The housekeeping staff were great and serviced our room daily. The breakfast was a continental buffet style. Again, this was a great start to the day and was included in our room price. A good selection of hot and cold options. There is no bar area in the hotel however there is a fridge in the reception area where you can purchase alcohol and non alcoholic drinks to take away to consume in your room. All of the staff members that we met were professional in their conduct and were polite, friendly and helpful. We loved the luggage room availability - as we had a late flight, the staff agreed to look after our luggage so that we could enjoy our final day in this beautiful city. The hotel price was an absolute bargain. This alongside the quality accommodation and friendly/helpful staff makes this a great choice of hotel. I would highly recommend and will return here in the future. Don't be put off by previous comments about the area around the hotel. As in any city in the world, you need to be vigilant. We had no issues at all. We found the Bulgarians to be extremely polite and welcoming.

The hotel was overall good, but a young waitress at the front desk was indifferent and asked her if she didn't know. I told her: Her attitude is too bad, I have to complain to her boss, the attitude has eased. This front desk service has changed my impression of this hotel.

I've never stayed anywhere else in Sofia so cannot comment on whether this is great for Sofia, but international 4* standard, it isn't. Most of the staff are lovely, apart from the member of staff who decided one evening that we were not allowed to have a glass of wine in the lobby bar because the bottle of wines were ”reserved” and ”for show” (the excuse changing from one minute to the next.) He couldn't explain who or why they were reserved or for show. The room servicing is, *interesting*. They say in the information in the room that the rooms are serviced daily. On the first day it wasn't serviced at all. The second, I asked it to be serviced and the towels replaced which they did but then (not joking) they screwed up the cover on the bed and put it in the corner, made half an effort to pull up the duvet, emptied a bin and did nothing else. Coffee and tea making facilities in the room is a real plus but they were not refreshed / refilled during our stay either, even when the room was ”serviced”. The bed was comfortable but one of those fit together beds rather than a true king size. It was huge but possible to get a bit caught in the middle. That said though, we didn't struggle with noise as other people did. The breakfast is fine. Typical central European type stuff and not the best quality but fresh fruit is always welcome. If it's a choice between room only at a cheaper price, I wouldn't recommend paying extra for it though. The door lock was a bit temperamental. It's worth checking it's genuinely locked behind you as ours didn't unless we carefully engaged the catch. There are safes though. The lifts were a bit dodgy as well. One obviously breaking down from time to time during our stay and be warned you need your room card to go up or down. Location wise it's superb and I'm not saying I wouldn't stay there again but for the price, which is not cheap for Sofia, the service needs a bit of an uplift. Also some attention to detail in the rooms would be good with a slight tear in the voile, wallpaper lifting etc. For British visitors though as this hotel is part of a Cooperative organisation, they have pictures of the first Rochdale COOP in some of the corridors. A funny little quirk if you know Rochdale. It's not the place you'd choose to decorate anywhere.

Sveta Sofia is a traditional hotel in a quiet pedestrianised street in the city centre. All staff are very friendly, courteous and helpful. The receptionists speak excellent English. Rooms are big and include a settee and coffee table as well as fridge and coffee making facilities. There is constant hot water and great water pressure. The hotel is very clean,including the breakfast room. Rooms are cleaned every day, towels and sheets are spotless. Its true there is no bar or outside space but it is so near lovely roadside cafes you really dont miss out. The breakfast is varied and plenty of it - self service but you can get an espresso made by the restaurant manager. Because the hotel is in a pedestrionised street, there is zero traffic noise. In fact there is very little noise as the bars are not in this street. It also feels safe here which I think is important. I highly recommend Sveta Sofia if you are thinking about visiting this lovely city.

The hotel's location is close to a metro station and just one block next to the pedestrian street that takes you to many restaurants and stores. The hotel is clean, and they put an effort to provide you with the best guidance when you ask them. The breakfast is delicious, and they have options that may suit you. We loved the breakfast time as they offered different types of coffee and more. I strongly recommend the hotel for families and couples as it is in a quiet corner next to many good restaurants and bars.

Hotel location is good, 500m from Lion Bridge, the room decoration is older. Restaurant and service are ok.

just back from a three night stay at the rosslyn thracia dofis have to say I was really pleased with my choice of hotel in sofia the rosslyn is a minute walk from all the bars/restaurants on vinatosha ...location is fantastic....most other things to see a reasonable walk away check in was quick and staff throughout were very friendly room was well appointed, lovely comfortable bed and great shower breakfast was included and very good too....good choice of hot/cold menu couldn't recommend this hotel enough and would certainly return when I visit sofia again...many thanks to all

The hotel is located on Vitosha Boulevard and is well placed for the numerous bars and restaurants to be found on the long pedestrian *****. It's also within walking distance of all the main sights and guided tour start points. Our room was spacious, as was the bathroom, and the bed was very comfortable. The majority of the staff were very helpful, especially Nikolai on the Reception Desk and the dark haired waitress in the restaurant (I didn't get her name). The one negative is that the breakfast options are rather limited and the breakfast waitress was grumpy and rude (although Nicolai picked up on this and had a word with her) - that's why I've given 4/5 as opposed to 5/5.