Crystal Palace Boutique Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
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Crystal Palace Boutique Hotel

Health Protected
No. 7 of Top 4-star Select Hotels in Sofia
Center, Shipka Street 14, Sofia, 1504, Bulgaria
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A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, steps from Sofia University and Doctors’ Garden. This upscale hotel is 0.5 mi (0.9 km) from Borisova Gradina Park and 0.6 mi (0.9 km) from Soviet Army Monument.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 29 Reviews
Amenities
SaunaMassage RoomPrivate ParkingAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting RoomLuggage StorageWake-Up Call
All Amenities
Surroundings
Metro: SU St. Kliment Ohridski
(540m)
Metro: Vasil Levski Stadium
(1.2km)
Airport: Sofia Airport
(430m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room
8

Standard Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Tea Bag
Room Details
Check Availability
Executive Room
14

Executive Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Tea Bag
Room Details
Check Availability
Junior Suite
11

Junior Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
Deluxe Suite
15

Deluxe Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability

Guest Reviews(29)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Guest User
October 6, 2023
A pleasant hotel in the city centre. At first sight, the reception does not give the impression of the rooms or even the bar, because they are very well kept. The restaurant perhaps leaves something to be desired.
Keiko
October 5, 2023
It is in the amazing location, in front of a park. In several minutes, you can walk to the cathedral, parliament, the University of Sofia (one block) and many cafes and restaurants. The hotel has the traditional value of a great hotel. Staff are properly attired. Furniture is solid wood. Brass handles in the washroom are all well polished shiny.
Verified traveler
September 25, 2023
Everything was OK except the breakfast. Arrived around 8.40 to the breakfast room and everything was gone, they did not fill upp.
Dan
August 7, 2023
Helpful receptions and very central to all places of interests. It’s only 5 minutes walk to Alexander cathedral and 10 minutes away from the buzzing Alexander Boulevard. The hotel is a bit dated and they charged for everything including water bottles. The bar could not offer all the alcoholic drinks offered on their drink menu. However, there are other bars very close by.
Guest User
June 21, 2023
Having spent the last week up in the Rhodopi Mountains in a small hotel that couldn't do enough for us; it was a bit of a shock arriving at the Crystal Palace Hotel! The lobby looked lovely with it's spiral staircase & marble floors but as our group checked in, there was a distinct lack of friendliness from the receptionist & the rest of the staff! As we entered our spacious room, we were greeted by a smell of stale cigarette smoke so had to throw the windows open to disperse it! We saw that we were at the back of the hotel & were overlooking a bar area where people were sitting drinking-this became a problem when we went to bed as the party carried on until 1am 7 could be heard even through closed windows! The room had brown, old fashioned furniture which made it dark & the bathroom had wallpaper peeling off & several hairs in the bath! There was no milk for drinks & no answer when we rang down to reception! The hotel is very much 'style over substance' for us-we would prefer good, friendly customer service rather than sullen, non interacting staff! The only saving grace was the food which was lovely, especially the buffet breakfast which had a lot of choice although we would have preferred some traditional Bulgarian food being as we were in the capital! When we checked out, we tried to pay by cash for our bar bill only to be told that they had no change! The receptionist tried to make us pay by credit card but we did not want to do this so managed to get smaller notes to only give a small tip-we would have preferred not to! Asked how our room was, we explained about the noise outside only to be told, "We don't think it's a problem".......why ask then? The hotel is 20 minutes away from the airport & is centrally positioned in Sofia but the lack of customer service means that we will not return!
Milena
August 3, 2023
The AC was working perfectly. It’s not easy to find in Bulgaria
Richard
April 9, 2023
People on the desk and the concierge was very friendly and helpful. Smiley and welcoming.
Peter
February 25, 2023
Con: No basic amenities such as iron are available in the hotel, yet their pressing service has very limited operating hours. No water bottle in the room. The walls are paper-thin. Pro: Nice and quiet location.
Verified traveler
January 12, 2023
Exceeded expectations. Great bathroom, comfortable bed. Great location. Very reasonable price. Will stay here again

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
€ 12.79 (approx. S$ 18.64) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2004
  • Number of Rooms: 63
A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, steps from Sofia University and Doctors’ Garden. This upscale hotel is 0.5 mi (0.9 km) from Borisova Gradina Park and 0.6 mi (0.9 km) from Soviet Army Monument.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite to eat at Crystal Palace, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Crystal Palace Boutique Hotel?

Prices at Crystal Palace Boutique Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Crystal Palace Boutique Hotel?

The closest airport is Sofia Airport. It is 430m from the hotel and approximately a 6minutes journey by taxi.

What are the check-in and check-out times at Crystal Palace Boutique Hotel?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Crystal Palace Boutique Hotel provide airport transfer services?

Yes, Crystal Palace Boutique Hotel provides airport transfer services.

What amenities and services does Crystal Palace Boutique Hotel have?

Crystal Palace Boutique Hotel has the following amenities and services: Sauna, Massage Room, Parking.

Does Crystal Palace Boutique Hotel have a swimming pool?

No, Crystal Palace Boutique Hotel doesn't have a pool.

Does Crystal Palace Boutique Hotel have fitness amenities?

No, Crystal Palace Boutique Hotel doesn't have fitness amenities.

Does Crystal Palace Boutique Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Crystal Palace Boutique Hotel have non-smoking rooms?

Yes, Crystal Palace Boutique Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Crystal Palace Boutique Hotel provide breakfast?

Yes, Crystal Palace Boutique Hotel provides breakfast.

About This Property

Nearest AirportSofia Airport
Distance to Airport11.77KM
Nearest Train StationSofia Central Railway Station
Distance to Train Station3.58KM
Nearest Metro StationSU St. Kliment Ohridski
Distance to Metro Station0.54KM
Average Price FromSGD273
Hotel Star Rating4