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5 star

Conrad Singapore Orchard
4.3/577 Reviews

Conrad Singapore Orchard

Orchard Road Singapore|1.5km from Long Beach Seafood
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.
The Singapore Edition
4.3/559 Reviews

The Singapore Edition

Orchard Road Singapore|1.69km from Long Beach Seafood

Latest booking 23 hrs ago

I find this property very difficult to rate we had high expectations. I guess we looked at the room rates and we just figured there would be a lot more to offer the property is very minimalistic. Can’t say much about the staff because the hotel is so new but they definitely need more experienced management for sure, I’m a Titanium Elite member so I did get an upgrade to their basic suite. The rooms and the property has no sound insulation so you can hear everything in the hall everything in the rooms next-door to you for that reason alone I would not return. I was told if I wanted further upgrade I could use my suite Night awards they have a promo going on But then was told after ,we don’t control that Marriott controls that which I know they do but it did say it was available but what they had done after me requesting about 10 times for the upgrade instead of honoring what they said they gave it to someone else two hours prior to check and bragged about it see below I did ask the management what I did wrong Anything? Or what do I have to do next time? But like I said the management is very new and inexperienced so I didn’t get much benefit of asking that question I think it’s an overpriced property in my opinion they won’t survive not at the rates I see some rates entry-level thousand dollars $1200 depending on the dates, no way in a million years is this property command those kind of dollars we come to Singapore 3-4 times a year we stay around 80 nights I won’t be visiting this property again anytime soon. as well Not crazy about the location and if it rains you’re at luck we didn’t try the restaurant there wasn’t much on the menu Have a look at it so I can’t comment on that, no buffet breakfast included no lounge just don’t see the value at all, but if you want your milk because they don’t leave milk in the room for your coffee, I suggest you order it an hour in advance. Check out is 12:00 to me a 2 star or 3 star has 12:00 check out.the spa is basic very small only few people can fit in jacuzzi, maybe three in the Steam and the bathroom utensils or something you would see again in the two or three star hotel again very disappointing.PS before you go to bed check that they’ve left coffee or sugar in your room so that way when you get up in the morning and you find there’s nothing there you won’t have to wait an hour to get it. It’s hard to believe they don’t even leave milk in the room. You have to call up for it every morning.

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Breakfast

Four Seasons Hotel Singapore
4.7/5303 Reviews

Four Seasons Hotel Singapore

Orchard Road Singapore|1.86km from Long Beach Seafood
For the price that the guests are able to fork out for this hotel,  one might expect them to be able to behave with some decorum/manners, or at least with some social responsibility. But this was certainly not the case during my encounters with some of the guests in this hotel.  Once, I encountered someone as he came out of the lift, and i could hear him coughing along the corridor as the lift doors closed.  Please wear a mask.  On another occasion, someone entered the lift, coughing heavily inside that enclosed space.  Please wear a mask. In both cases, the guests didn't even bother to cover their mouths. Thirdly, when I was checking-in, someone simply stretched out her hand to put her card on the counter, stood there for a while, before muttering ”check-out”, and left. Perhaps i was transparent and she could not see that the receptionist was serving me. Such entitled behavior. I was somehow reminded of how a prankster handed Theresa May a P45 during her party conference in 2017.  Fourth, someone barged into the lift while I was walking out, as though assuming that it would be empty. Next, I ordered takeaway lunch at Jiang Nan Chun, and the server told me that I was using an older menu when it clearly wasn't. It just happened to be a discrepancy between the physical and online menu, and told me to use the physical one instead (which I wasn't shown beforehand). I had encountered a similar price discrepancy at another establishment, and I believe that it would do good for the staff at Jiang Nan Chun to learn from them: What the other establishment did was to admit that the price discrepancy was their error, and that they were going to honor what they had published online.  Later on, their boss told me that ”when something like this happens, we honor it, and investigate or rectify it later”.  I'm also perplexed/baffled about how the restaurant staff at Jiang Nan Chun had assumed that I was only ordering food for 1 person, especially when there were 6 dishes involved. Thirdly, I ordered takeaway from one-ninety, and the server asked if I wanted it sent to the room. I was told that the price would be the same regardless of whether I brought the food up myself or whether it was delivered to my room, so I opted for the latter.  Therefore, it came as a shock when I saw that I needed to pay service charge for the takeaway. When I enquired at the restaurant, they said that it was because I had asked for the food to be delivered to the room (when I was told by someone else that there would be no difference in price if i had collected it myself). The hotel eventually refunded me the service charge, but this misunderstanding could, and should have been averted with clearer communication. The rooms are a bit old, with cracks on the window/tables, but otherwise quite nice and spacious. It wasn't exactly clean though,  dust and some sticky substance on the window, some dust on carpet and certain things that might have/could have been animal fur (although the operator said that this was not the case). Breakfast was good, and most of the dishes were very nice. But it was rather inconsistent. For example, my hot chocolate had choco flakes in them, but my partner's didn't have any. Upon enquiry, the server said that perhaps they had ”forgotten” to put them inside. A better level of service would have been to asked if we wanted a replacement (i told the server that we didn't want anymore, just in case she decided to bring one for me later on) Having said all that, I was genuinely surprised during turndown service. I put my computer mouse on one of their magazines, as the table was quite slippery. When I came back from dinner, this was replaced with a mousepad. The first time I've experience this in a hotel.

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Reviews for Singapore Hotels

Searching for hotels near Long Beach Seafood? Compare room rates and reviews to find your ideal stay.
Mercure Singapore on Stevens
4.3/5613 Reviews
Orchard Road
I had a great stay at Mercure on Stevens. The two Malaysian gentlemen at the front desk were incredibly helpful during check-in, and they even allowed me to check in early. Although my room, 417, had a slightly strange smell, my overall experience was fantastic. The highlight was the convenient hotel shuttle transfer to Wheelock, the famous Orchard area in Singapore.
voco Orchard Singapore, an IHG Hotel
4.3/5220 Reviews
Orchard Road
I stayed here for three nights for a business trip in October. This is not a 5 star hotel as what it claims to be. Lobby is small, the room is old, and water pressure of the bath room could be stronger. One of the room cards they gave me at the front desk was not working. Then the second time I had to go back to them for changing the room card was on that extra night I booked at the same room (it’s even done before arriving Singapore). I think their room card system is old and would not adjust accordingly to changes made to the bookings. Therefore, I think it’s overpriced comparing to other hotels on the same street (Orchard Road) If you viewed it as a four star, services in general was fine. Good choices and services for breakfasts.
Novotel Singapore on Stevens
4.2/5249 Reviews
Orchard Road
It was a great staying experience with great location, clean room and great pool for a relax swim. Had dinner at winestone with great food and wine. Service was excellent throughout. Will be back again. Highly recommended to stay.
Jen Singapore Tanglin by Shangri-La
4.4/5492 Reviews
Orchard Road
Room is spacious, clean and comfortable. We got a room with beautiful view of the pool and buildings in the surrounding. Service is good and amenities well provided. There is a new mrt station just across the hotel so it is very convenient to go around. Will stay again in future.
Conrad Singapore Orchard
4.3/577 Reviews
Orchard Road
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.
The St. Regis Singapore
4.5/5533 Reviews
Orchard Road
Had a fantastic stay again at St Regis. The room is awesome, as always. Very big at 50m2 with king sized bed and lots of sitting area. The iconic marble bathroom comes with bathtub and bath salt, separate toilet and shower area. There is also a small walk in wardrobe. The bed and pillows are super comfortable. It was very hard to get up in the morning haha! Service was great too. Indicated that we are celebrating birthday and they gave is birthday cards, a small cake and fruits. Staff are also prompt in dealing with our requests. All requests made via call were delivered within 15mins. The only thing that was lacking was no view. We booked the executive room which faces the condo. Wasnt a big issue with us as the room more than make up for the lack of view. Would definitely love to come back again!

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More about Singapore

Singapore, often referred to as the 'Lion City', is a bustling metropolis nestled amidst the sea. This city-state boasts an intriguing blend of cultural diversity, high-end luxury, and captivating street life. Known for its cleanliness and beautiful green landscape, Singapore is a mix of contemporary architectural wonders and heritage-rich precincts.

Interesting Facts about Singapore

Despite being small in size, Singapore packs a punch with a plethora of interesting facts. It is home to the world's first night zoo, the Night Safari, and is also the greenest city in Asia. Singapore's Changi Airport has consistently been voted as the world's best airport.

Top Attractions in Singapore

From the futuristic Gardens by the Bay to the iconic Merlion Park, there's no shortage of attractions in Singapore. Explore the vibrant neighborhood of Little India or Chinatown for a cultural treat, or venture to Sentosa Island for a day of fun. Don't forget to visit the Marina Bay Sands SkyPark for a panoramic view of the city's skyline.

Singapore's Weather and What to Wear

Singapore enjoys a tropical rainforest climate, which means it's warm and humid throughout the year. The average temperature is between 25°C to 31°C. Light, breathable clothing is recommended given the humidity. Carry an umbrella or raincoat as rain showers are common.

Quick Tips for Choosing a Hotel in Singapore

Near Attractions:

Hotels like Marina Bay Sands and The Fullerton Hotel are ideal for their proximity to popular attractions.

Food Lovers:

For those who want to stay near food joints, hotels near Chinatown or Little India like Parkroyal on Kitchener Road might be a good choice.

Transit Convenience:

For easy access to MRTs, consider hotels like The Ritz-Carlton Millenia or Swissotel The Stamford.

Luxury:

Luxury seekers can opt for high-end options like The Raffles Hotel or The St. Regis Singapore.

Affordability:

For budget-conscious travelers, budget hotels and hostels in areas like Bugis or Lavender might be suitable, such as Hotel 81 or Ibis budget Singapore Sapphire.

Business District:

For business travelers, hotels in the Central Business District like The Westin Singapore or SO Sofitel Singapore would be perfect.

Airport Proximity:

If you prefer staying near the airport, consider Crowne Plaza Changi Airport or Capri by Fraser, which are just a stone's throw away from Changi Airport.

Instagrammable:

For those seeking Instagram-worthy hotels, Hotel Indigo Singapore Katong or The Warehouse Hotel might tickle your fancy.

Singapore, with its mix of cultures and experiences, truly offers an array of options for every type of traveler. Its charm lies in its versatility, and the city is ever ready to offer a memorable and unique experience.

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