Village Hotel Bugis by Far East Hospitality

Village Hotel Bugis by Far East Hospitality Reviews

Village Hotel Bugis by Far East Hospitality

390 Victoria St, 188061, SingaporeView Hotel Details
Village Hotel Bugis by Far East Hospitality
Village Hotel Bugis by Far East HospitalityVillage Hotel Bugis by Far East HospitalityVillage Hotel Bugis by Far East Hospitality
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Village Hotel Bugis by Far East Hospitality Guest Reviews

4.2/5
Very Good
897 reviews
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(897)
Positive reviews(846)
Reviews with photos/video(294)
Easy to get around(90)
Large rooms(85)
Close to metro(53)
Loved the view(48)
Convenient for shopping(34)
Average sound insulation(33)
Comfortable bed(28)
Perfect for families(13)
Negative reviews(51)
Noor Izwah
Superior Room
Stayed in sept. 2024
Family
6 reviews
5.0/5
Outstanding
Posted on 21 sept. 2024
Nice hotel. Very convenient. Easy access to restaurant. Really enjoy my stay at Village Bugis
fath abdul
Family Room
Stayed in août 2024
Family
1 reviews
4.5/5
Great
Posted on 1 sept. 2024
Check in was fast and easy at level 3. Receptionist well mannered and responds well to our requests. Room was spacious and layout is well planned. No robes and room slippers at level 14. Breakfast was amazing. Staffs were at our service and polite. Check out was also smooth and no queue.
Response from Property: Dear Valued Guest,Thank you for your time to review your recent stay with us.You kind comment are greatly appreciated. We hope to see you soon !Live Like a Local- Eat. Play. Explore.The Management
Guest User
Superior Room
Stayed in août 2024
Solo travellers
2 reviews
3.2/5
Posted on 23 août 2024
I have paid for a non-refundable booking for 2 nights but due to a sudden work commitment, I had wanted to bring forward the dates of my stay (keyword: not CANCELLING). So I proceed to make a date modication request via app (with extra fees paid) but was REJECTED TWICE by the hotel. Hotel was pushing for additional charges and made this modification very difficult. So there you go, negative impression made prior to the trip. On the day of trip itself, check in was smooth with no queue, which was expected as I have checked in late due to the earlier stated work commitment. Upon checking in, I was unimpressed by how dated the room was but was too tired to bother much about it. Decided to opt for the in room dining service, which I regretted. I ordered my food around 1840-ish and chose the 1900-1930 (ASAP) timeslot. Food arrived close to TWO HOURS LATER with no service recovery. THAT'S THE NAIL TO THE COFFIN. Some positive notes: Although dated, room was clean and spacious. Breakfast is halal certified. Stunning sunrise view. Great location with many halal food and shopping options within close vicinity. If you're expecting top notch hotel quality service, skip this hotel and consider other nearby hotels instead (i.e: Park Royal Collection).
Response from Property: Dear Valued Guest,Thank you for your feedback of your recent stay.This is definitely not our service standard which we would like to provide to all our guests, please do not hesitate to reach out to us for any further assistance.The cancellation condition is applicable from your booking platform. Alternatively, you may book direct with us for more flexibility.Live Like a Local- Eat. Play. Explore.Thank youThe Management
Low
Deluxe Room
Stayed in juill. 2024
Family
3 reviews
1.7/5
Posted on 13 août 2024
Firstly, the hotel looks old. Staff is rude. Inside the hotel room, many basic amenities are not working and rusty. Water pressure is super low. Book at your own risk!
Response from Property: Dear Valued Guest,Thank you for your feedback of your recent stay.Please reach out to us for your comment. This is the definitely not we would like to provide to our guest, please do not hesitate to contact us for further assistance.We remained at your service.Live Like a Local- Eat. Play. Explore.The Management
NR~
Deluxe Room
Stayed in juill. 2024
Family
21 reviews
5.0/5
Outstanding
Posted on 7 juill. 2024
Best location within Malay Heritage areas. Spacious room. Reception staff are always warm and welcoming. Speedy check-in/check-out process . Highly recommend for those exploring areas of Arab St. Thank you for the great hospitality! :)
Response from Property: Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay.It is great to know you had an enjoyable stay, we hope to see you soon in the near future.Live Like a Local- Eat. Play. Explore.The Management
Guest User
Family Room
Stayed in juin 2024
Family
1 reviews
5.0/5
Outstanding
Posted on 18 juin 2024
100% will come back for sure. My mum and kids like it so much
Anonymous User
Superior Room
Stayed in mai 2024
Family
22 reviews
4.7/5
Amazing
Posted on 1 juin 2024
Hotel with large space and excellent location. Near bugis mrt station.
Response from Property: Dear Valued Guest,Thank you for your kind comment of your recent stay.It is great to know you had a good stay and the location is to your liking.We look forward to welcome you back in the near future.Live Like a Local- Eat. Play. Explore.The Management
Maslinda
Deluxe Room
Stayed in mars 2024
Family
25 reviews
4.7/5
Amazing
Posted on 31 mars 2024
This is an uncountable time i came here.This hotel is very very old.You can see by the furnitures in the hotel itself even the hotel even the lobby is not as nice as other hotel but the staff here all very friendly.Reason why i came here again is due to the Amenities.The poolside floor still have not done anything eversince the last time i came when i reported and wrote about some broken wooden planks flooring that may cause guest to trip and fall.
6/8
Response from Property: Dear Valued Guest,Thank you for taking time to provide us feedback of your stay.We thanked you for returning to our hotel and we are constantly making improvement of our facilities and products.We hope to see you back here soon.Live Like a Local- Eat. Play. Explore.Thank youThe Management
Frida Tan
Superior Room
Stayed in mars 2024
Family
4 reviews
4.7/5
Amazing
Posted on 28 mars 2024
Greqt location for tourist near some good instagramable tourist spots and easy access to public trasportation. Hotel staff are very nice and can accommodate requests quickly.
Response from Property: Dear Valued Guest,Thank you for taking time to provide us feedback of your recent stay. It is great to know you had a enjoyable stay and we hope to welcome you back in the near future.Live like a local- Eat. Play. Explore.Thank you The Management
nurai
Superior Room
Stayed in sept. 2024
Couples
4 reviews
3.5/5
Posted on 19 sept. 2024
Service at front office was amazing but i came to the hotel to celebrate my partner’s birthday and expected to have something ( small deco or smth) but ntg was done up for us :( A simple deco would have been appreciated . The room furnitures and tv was old but room was big. Same goes for the bathroom . Location was great.
Response from Property: Dear Valued Guest.Thank you for your feedback of your recent stay.We apologize for not able to provide the decoration prior to your arrival. Please do not hesitate to contact us for any further assistance.We looking forward to welcome you back in the near future.Live Like a Local- Eat. Play. Explore.The Management
Anonymous User
Deluxe Room
Stayed in mars 2024
Solo travellers
37 reviews
5.0/5
Outstanding
Posted on 11 mars 2024
Hotel a little old. But nice place to stay at. Clean hotel. Check-in and check out is fast. A lot of eating places nearby.
Response from Property: Dear Valued Guest,We appreciate you taking the time to review our hotel. We will continue to improve our products and services.We hope to see you back here soon.Live Like a Local- Eat. Play. Explore.Thank youThe Management
NurDeana Nasrul
Superior Room
Stayed in mars 2024
Travel with friends
1 reviews
4.5/5
Great
Posted on 9 mars 2024
Service was good, TV wasn't working and called them. Came in less than 5 minutes to solve the problems. Staff was friendly and helpful too.
Response from Property: Dear Valued Guest,It is great to hear that you had a good stay with us! We appreciate you taking the time to review our hotel. We hope to see you back here soon.Live Like a Local- Eat. Play. Explore.Warm regards,The Management
frederek
Deluxe Room
Stayed in mars 2024
Travel with friends
3 reviews
4.7/5
Amazing
Posted on 6 mars 2024
We’re here for the eras tour. The hotel is one-station away from the stadium, not far from public transport. and it provides with clean, tidy and comfortable environment. One thing to note, we arrived earlier than 12:00, but luckily the receptionist checked us in as there were vacancies. We didn’t use the swimming pool, however, cause we’ve been watching pigeons drinking from the pool. The view is pretty awesome though.
Response from Property: Dear Valued Guest,Thank you for your feedback of your recent stay.We appreciate your kind comment and we will continue to improve our products and services.Thank youThe Management
Guest User
Deluxe Room
Stayed in mars 2024
Couples
1 reviews
4.0/5
Very Good
Posted on 4 mars 2024
Really enjoyed our stay here. Facilities could have some type of upgrade since it’s evident that these are outdated, but the fact that it’s very accessible to everywhere makes it a good choice.
Response from Property: Dear Valued Guest,Thank you for your feedback of your recent stay.We appreciate your kind comment and we will continue to improve our products and services.Thank youThe Management
Guest User
Family Room
Stayed in août 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on 5 sept. 2024
Our 3rd time to stay at this hotel. Good as our previous bookings. Big rooms, good amenities and great location.. They even had free breakfast. Will stay again