Anonymous User
August 6, 2025
The entire hotel has a charming retro Nanyang style, which is quite charming. I really like the decor, and the rooms are very nice and comfortable. However, I didn't experience the Autograph Collection Hotels brand, a high-end hotel under Marriott International. With its core philosophy of "Totally Unparalleled," it focuses on creating independent hotels with distinct regional cultural characteristics and unique design styles. The front desk clerk told me there was no pool, no gym, no afternoon tea, no executive lounge, no executive perks, and no room night credits with Marriott! In other words, the executive suite I booked was the same as a regular room, no difference at all! PS: Marriott advertises that Autograph Collection hotels have rooms over 70 square meters, with standard features like high-end bedding, panoramic bathtubs, and branded toiletries (such as Appelles). Some also have smart control systems! However, this hotel didn't have any of these. The subpar room size may be due to local conditions, but for a five-star hotel, there's no bathtub, and the toiletries are from Marriott's lower-end line. Overall, the hotel is beautiful and the decor is lovely, but the service and treatment are lacking. The front desk lady had a cold, unsmiling face. I won't be back, and I've already uninstalled the Marriott app!
Original TextTranslation provided by Google