To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service4.1
Cleanliness4.1
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All reviews(168)
Positive reviews(155)
Reviews with photos/video(36)
Awesome stay(52)
Clean and tidy(50)
Convenient location(32)
Friendly owner(26)
Great location(22)
Great value for money(15)
Many dining options(13)
Convenient public transportation(11)
Negative reviews(13)
Anonymous User
Superior Triple Room
Stayed in set 2024
Family
2 reviews
5.0/5
Outstanding
Posted on 22 set 2024
Our room is very clean. I love how comfortable their mattress and pillows are.
I would definitely recommend this hotel. It is also near bus station and restaurants.
Response from Property: Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travellers! It has been an absolute delight to have exceeded your expectations with our clean rooms, comfortable bedding and convenient location! We are a short 12 minutes walk from Kallang MRT station and there are also many buses which you can take from our doorstep for easy access to city center. There are also many affordable restaurants in the vicinity that continue to operate into the wee hours of the morning. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive
Hamirah Gandawaris
Superior Room
Stayed in lug 2024
Couples
16 reviews
3.0/5
Posted on 27 lug 2024
The hotel is a bit old and its location is not really ideal for muslim travelers who are in hunt for local halal foods. Accessible to bus stop though, we were able to roam around via bus number 100 which goes to VivoCity that caters to RW Sentosa tourists.
Response from Property: Dear Guest,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Our hotel is very well connected to city center and attractions via Kallang MRT station and the bus stops located near our doorstep. There are few halal eateries located in Geylang district and my colleagues will be glad to share a few recommendations. Our hotel was renovated as part of the rebranding to Ibis budget, and our facilities and rooms have been refurbished to provide a delightful environment for our guests. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive
Kamolwan
Superior Triple Room
Stayed in set 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on 29 set 2024
Good place to stay. Stayed with friends in triple room. The room size is ok for three ppl to stay.
Anonymous User
Superior Twin Room
Stayed in set 2024
Solo travellers
1 reviews
4.0/5
Very Good
Posted on 18 set 2024
In terms of budget hotel, Ibis Sapphire is goof enough. Especially, I traveled alone and only stayed for one night. All I need is a cozy bed, with good AC and a hot shower.
Of course, you cannot expect the facilities are diverse. But it meets the basic needs of a solo traveller, who does not stay long.
Response from Property: Dear Guest,Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. It is heartening to hear that your stay had been a wonderful one and that our room amenities had met your expectations. We look forward to welcome you back for another exceptional stay with us!Warm Regards,JanetGuest Experience Executive
Guest User
Superior Triple Room
Stayed in feb 2024
Family
1 reviews
4.2/5
Very Good
Posted on 13 feb 2024
Convenient location to catch a bus. Clean room. I and my family are satisfied with the window triple zoom.
Response from Property: Dear Guest,Thank you for sharing your positive stay experience. We are thrilled that we are able to meet to your stay expectations with our convenient location and comfortable room. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Binu
Superior Triple Room
Stayed in mag 2024
Family
3 reviews
4.2/5
Very Good
Posted on 27 mag 2024
It’s a budget hotel but location is excellent for local travel. For breakfast and meals, you have lots of options for Indian restaurants.
Guest User
Superior Triple Room
Stayed in set 2024
Family
8 reviews
4.5/5
Great
Posted on 17 set 2024
Simple but clean and close to public transport and restaurants
Response from Property: Dear Guest,It is heartening to hear that your stay had been a wonderful one and that our location and cleanliness had met to your expectations. Our hotel location is indeed very convenient for travellers with our close proximity to restaurants, public transport and convenient amenities. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Triple Room
Stayed in apr 2024
Travel with friends
2 reviews
4.7/5
Amazing
Posted on 13 apr 2024
Hair dryer is too cheap. It will not function when it is overheated (it overheated within 30s:))
Response from Property: Dear Guest,Thank you for your near perfect rating! Please do not hesitate to approach our friendly Front Desk for any assistance with our facilities. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive
rasysyarifah
Superior Room
Stayed in gen 2024
Travel with friends
3 reviews
4.5/5
Great
Posted on 29 gen 2024
Clean and comfortable with good price. Location is great and near the bus station. Hairdryer is provided which is good. The only cons is hot water didnt work
Response from Property: Dear rasysyarifah,We are happy to hear that you had enjoyed your stay with our clean and comfortable rooms, accessible location and highly competitive room rates. Unlimited hot water is available in the room, the heater needs to be switched on via a switch just outside the bathroom. We look forward to welcoming you back for another lovely stay with us.Warm Regards,RolandGuest Experience Executive
Anonymous User
Superior Triple Room
Stayed in lug 2023
Family
1 reviews
4.2/5
Very Good
Posted on 6 ago 2023
Good experience with ibis. Staff so very helpful. The room so very clean!!!. They have the universalplug but still have 1 item in my room.
Response from Property: Dear Guest,Thank you for sharing your positive stay experience. It is heartening to hear that your stay had been a wonderful one and our cleanliness and service met to your expectations. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive
Ren Xun
Superior Double Room
Stayed in dic 2023
Business travellers
18 reviews
5.0/5
Outstanding
Posted on 11 gen 2024
Had a pleasant stay at the hotel. Clean rooms, friendly staff, and convenient location. Would recommend for a comfortable stay.
Response from Property: Dear Guest,We really appreciate your strong recommendation for ibis budget Sapphire, and loving the service of our team, our excellent location and clean rooms. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Cindy Lee Wade
Superior Room
Stayed in dic 2023
Family
3 reviews
4.0/5
Very Good
Posted on 5 gen 2024
Very friendly and helpful staff. Swapped room due to some issue but overall cleanliness can be much improved through bug control measures.
Response from Property: Dear Guest,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We appreciate your feedback and will share these with our team so that we can continue to improve our guest experience. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
Elric Travel & Tours
Superior Twin Room
Stayed in giu 2023
Travel with friends
28 reviews
5.0/5
Outstanding
Posted on 30 giu 2023
I love the hotel, very clean and convenient , i will book here again
Response from Property: Dear Guest,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Emily_journey
Superior Triple Room
Stayed in mag 2023
Travel with friends
6 reviews
4.7/5
Amazing
Posted on 20 mag 2023
Located in the center of old town among many famous food stalls, near bus station, easy to commute to the downtown, room is clean and nice with affordable price. Sure will be back here for next visit
Response from Property: Dear Guest,Thank you for giving us a near perfect rating review! We are heartened to hear that your stay was a delightful one, from the location of the hotel to our comfortable and affordable rooms. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Twin Room
Stayed in mag 2023
Solo travellers
1 reviews
4.7/5
Amazing
Posted on 6 mag 2023
Good budget hotel, the room is clean but a little bit small. There is no fridge in the room. Recommended if you are ok tight budget.
Response from Property: Dear Guest,The Hotel Team deeply appreciates your kind words for ibis budget Sapphire and is delighted to learn of your very good hotel experience. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be excited to recommend the relevant rooms if you require a refrigerator during your stay. We are confident that our room rates are highly competitive, and hope you will choose to stay with us again soon!Warm Regards,RolandGuest Experience Executive