Robertson Quay Hotel
1 night
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Singapore

Robertson Quay Hotel

15 Merbau Rd, Singapore 239032
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With a stay at Robertson Quay Hotel (SG Clean), you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Marina Bay Sands Casino. This family-friendly hotel is 2.9 mi (4.6 km) from Gardens by the Bay and 4.5 mi (7.3 km) from Universal Studios Singapore.Show More
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hotel overview picture
Last booked 1 hr ago
3.6/5·Great Location
Perfect for solo travelers it's really amazing, so quiet vibes. Overall ok 👌
Amenities
Private ParkingFreeOutdoor swimming poolFitness RoomFree24-Hour Front DeskLuggage StorageTaxi booking serviceCurrency ExchangeBabysitting ServicesWake-Up CallGuest Laundry
All Amenities
Surroundings
Metro: Clarke Quay
(880m)
Metro: Havelock
(1.2km)
Airport: Singapore Changi Airport
(21.2km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Twin Room
3

Standard Twin Room

2 Single bed
May not have a window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Connecting Room
11

Connecting Room

2 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Standard Double Room
6

Standard Double Room

1 Double bed
May not have a window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
Check Availability
Deluxe Twin Room
10

Deluxe Twin Room

2 Single bed
12m² | Floor: 1-10
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
Check Availability
Deluxe Triple Room
7

Deluxe Triple Room

1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
Deluxe Double Room
11

Deluxe Double Room

1 Queen bed
12m² | Floor: 1-10
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Standard Single Room
3

Standard Single Room

1 Single bed
May not have a window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
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Guest Reviews

3.6/5
1107 reviews
Verified Reviews
  • Cleanliness3.6
  • Amenities3.2
  • Location4.1
  • Service3.4
Average for similar properties in Singapore
Most Mentioned
k‍c‍a‍ ‍k‍c
November 6, 2024
Had a worse experience staying this time round cos I was told that I need to pay extra S$25 for smoking room which I've selected and paid for cos the receptionist told me they'd need more thorough cleaning to get rid of the smell! Problem is the room I've selected is a smoking permitted room and I refused to pay, I was being houses to a low floor level 2 with stairs to climb and a tiny room with window facing wall with no view of what your site has published. My earlier stay with the hotel was okay and I was getting as requested a high floor smoking room and only paid for the upgrade from standard room to deluxe and not for the extra cleaning needed for smoking in a smoking permitted room. Also the view published is also not what I get for the price I paid, who'd pay to see wall in front of the window and nothing else!? Had I know earlier, I'd have booked another hotel for the same if not slightly expensive price for a bigger and better star rated smoking room with other establishment. It's also not wheel chair friendly or accessible when it's supposed to be as published! The Aircon is also noisy even with the lowest fan speed, the reflector is also out of order having only pointing downward and nothing else. The kettle is also malfunctioning and will keep boiling unless human intervention, this is dangerous cos what if I happen to want to boil water for drinking and left the room for a couple of hours with it's switch on before I leave the room? The floor is sticky and there's no disposable slippers whatsoever being provided. The room is also very noisy even in the night when people flushing toilet or showering. The washing of bins by the house keeping is right outside the room I was put up into and it's to me, and I thought so, the result of me not willing to pay the extra S$25 to the front office when I check in. I also suspected foul play and mistreated by front office woman checking me in cos whenever I speak to the front office people like for carpark coupon to exist carpark at night and also this morning when I check out, once I say room 207 all the personnel present lifted their heads and gave me a spooky look which I find it very uncomfortable and provoke! I sincerely hoped and would demand an investigation into the case I've stated and to make corrections necessary to the published pictures, claims and indications of the room layout and configuration if it differs to what should rightfully be. Please make comparison of the published and the physical state of the room I've posted here. They just spoilt my day and it sucks to sleep there, especially that stupid little walkup room which I think maybe meant for their staffs only! And not sure why but I just cannot get over it as of now! It just SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!
_‍T‍I‍S‍G‍1‍1‍m‍0‍z‍h‍i‍d‍*‍*‍*‍*
November 28, 2024
Very dirty tower and room smell very bad and this hotel.i think self service ,i dont like thus hotel, anymore we r unhappy
S‍i‍n‍ ‍K‍w‍a‍n‍ ‍G‍a‍y‍l‍e
November 26, 2024
Nice view along the Singapore riverside with swimming pool, but limited room service time. Thin blankets, no soap for washing hands and small size room !
S‍u‍h‍a‍i‍l‍a‍ ‍B‍i‍n‍t‍e
November 5, 2024
Smoking room additional charge was fine but is situated at 2nd floor low level so scenery view is limited. No mineral water provided, although there’s a kettle to make hot water; 2 sachets of coffee and tea provided. Additional towel request for small kid unable to take from the housekeeper; must take from reception which is always busy. Call via phone took long and went unanswered so couldn’t get additional towel for kid. Most of the staffs look annoyed in serving the foreigners. But appreciate staff courtesy of smiling back. The pool open quite late at 10am if not wrong. Overall enjoyed the stay coz the kid love it
J‍h‍o‍a‍n‍e‍2‍9
November 2, 2024
I always loved to book a hotel here ( Robertson Quay Hotel ) because the view is beautiful, convenient to restaurants and grocery stores and subway. and all staff are kind and friendly.
T‍r‍a‍v‍e‍l‍ ‍K‍i‍n‍g‍ ‍o‍f‍ ‍t‍h‍e‍ ‍K‍i‍n‍g
August 21, 2024
Robertson Quay Hotel The Great Business Tactics of This Hotel Address:15 Merbau Road, Singapore 239032 When you booked a connecting room of 2 single beds and one queen bed, the hotel will offer you a single room. You can see the fewer reviews from different customers who have posted in the past. The hotel front office offered me an option when I arrived earlier at 1:30pm, offer me a triple room (per photo), the conditions are allowed to enjoy earlier check-in and late check out for an hour, then can be moved to a connected room (per my booking) which is on the higher floor tomorrow. After viewing the room, I have rejected their offer. When I came back to 3:00pm to check in, I got the lower floor on the 3rd floor which has a lot of mosquitoes, the same platform of swimming pool which is easily accessed by outsiders from the window. Therefore, I have requested to move to a higher floor tomorrow, the front office said the higher floor is no longer available. This is ridiculous, why did the front office staff tell me earlier if I accept the offer, they can provide me the higher floor the next day. But as long as I rejected their offer, the higher floor becomes unavailable? Fortunately, the customer service of Trip.com is named as Mac who has assisted me to gain the higher floor after negotiating with the hotel. Front office staff have a bad attitude, Even when it's my turn when lined up, she has asked someone to come over to her desk, encouraging customers to cut the line. But the house keepers are always having excellent service, with a smile on their face always. Facilities and amenities: small pool with 0.9m and 1.2m Average price per person: SGD100
E‍x‍p‍l‍o‍r‍e‍r‍s
October 8, 2024
Had a room on the top floor (10th). The room was very clean and the beds were very comfortable. The view was very therapeutic. Will book this hotel again.
Q‍u‍e‍e‍n‍ ‍h‍u‍l‍y‍a
October 30, 2024
Perfect for solo travelers it's really amazing, so quiet vibes. Overall ok 👌
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 3, 2024
I booked deluxe room with river view. The room is ok, view was nice.

Services & Amenities

Outdoor swimming pool
Fitness Room
Restaurant
Restaurant
More Amenities
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old.

Paying at the Hotel

Property Description

  • Opened: 1997
  • Number of Rooms: 8
With a stay at Robertson Quay Hotel (SG Clean), you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Marina Bay Sands Casino. This family-friendly hotel is 2.9 mi (4.6 km) from Gardens by the Bay and 4.5 mi (7.3 km) from Universal Studios Singapore.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and babysitting (surcharge).

Enjoy a satisfying meal at The Sailors Restaurant serving guests of Robertson Quay Hotel (SG Clean). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 148 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Robertson Quay Hotel?

The check-in time at Robertson Quay Hotel is 15:00 and the check-out time is 12:00.

Does Robertson Quay Hotel have a swimming pool?

Yes, Robertson Quay Hotel has a pool. You can also find more details about the pool and other facilities of Robertson Quay Hotel on this page.

How much does it cost to stay at Robertson Quay Hotel?

Prices at Robertson Quay Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Does Robertson Quay Hotel provide breakfast?

No, Robertson Quay Hotel doesn't provide breakfast.

What amenities and services does Robertson Quay Hotel have?

Robertson Quay Hotel has the following amenities and services: Swimming Pool, Fitness Room, Parking.

What is the cancellation policy for Robertson Quay Hotel?

The cancellation policy for Robertson Quay Hotel varies depending on the type of room and booking conditions.

What attractions are nearby Robertson Quay Hotel?

When staying at Robertson Quay Hotel, you can start your vacation by visiting the nearest attractions: Singapore River Cruise by Water B, which is 290m from your search (straight-line distance).

What is the closest airport to Robertson Quay Hotel?

The closest airport is Singapore Changi Airport, and it is about 28 mins from hotel by car (21.2km).

About This Property

Nearest AirportSingapore Changi Airport
Distance to Airport21.2KM
Nearest Train StationWoodlands Train Checkpoint
Distance to Train Station21.89KM
Nearest Metro StationClarke Quay
Distance to Metro Station0.88KM
Average Price FromSGD214
Hotel Star Rating3